Ethics

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Ethics

• If you dont live it, you dont believe it
• Presented by
• ServiceMaster Lakeshore

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Welcome!

• Get to know you!
• Name
• Where you work
• What you do
• Favorite part of your job
• Favorite Movie

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Get To Know Each Other

• Find someone in the room you dont know and
• Share something others would not know about you.
• Find someone else in the room you dont know
• Share someplace in the world you would like to
  visit.

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• What IS Ethics?

• From La Sierra University

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If you dont live it, you dont believe it.

• Marion Wade, Founder of ServiceMaster
• He sold insurance at one point
• Started a moth-proofing company
• Started ServiceMaster in 1954
• Service The Master
• Came up with Corporate Objectives in 1973

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• Treat your employees how you want them to treat
  your customers.

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ServiceMaster Corporate Objectives

• To honor God in all we do
• To help people develop
• To pursue excellence
• To grow profitably

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Activity!
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• Public unethical situations

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• Define Ponzi Scheme Wikipedia ?
• A Ponzi scheme is a fraudulent investment
  operation that pays returns to separate
  investors, not from any actual profit earned by
  the organization, but from their own money or
  money paid by subsequent investors. The Ponzi
  scheme usually entices new investors by offering
  returns other investments cannot guarantee, in
  the form of short-term returns that are either
  abnormally high or unusually consistent. The
  perpetuation of the returns that a Ponzi scheme
  advertises and pays requires an ever-increasing
  flow of money from investors to keep the scheme
  going.

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• Response Commercial

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Whats the big deal?

• The average college student has accepted the
  premise that everything is relative. There is no
  truth or reference point and in such an
  environment, he concludes that there is no search
  for truth, and therefore no real education. Thus
  the gradual closing of the mind.
• - Allan Bloom-The
  Closing of the American Mind

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Whats the big deal?

• America is in the midst of a culture war that
  has had and will continue to have reverberations
  not only within public policy but within the
  lives of ordinary Americans everywhere.
• 
  James Hunter-Culture Wars

• Whale Wars

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Session Goals

• Identify reasons ethics are important

• Why are ethics important to you?

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Session Goals

• Identify reasons ethics are important
• Define Ethics/Values
• Describe Foundational Situational Ethics
• Identify sources of ethical framework
• Practice method of decision making

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Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions

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• the unexamined life is not worth living
• Socrates
• Its what you learn after you know it all that
  counts
• Harry Truman
• (tell that to your teenage kids ? )
•  

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• Socrates
• the unexamined life is not worth living
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• the Cannon and the Clock

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Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions
2. Role Modeling

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Role Modeling

• It is important that we look at our ethical
  decisions as a responsibility. As a human being,
  we create personal depth when we make a decision
  about what is right and what is wrong, and become
  convicted to those beliefs. It builds our self
  esteem, it helps establish us as role models for
  our children, our peers, and others whom we
  touch.

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Please Stand and Walk across the room and talk to
someone you have not yet met

• Name someone who influenced you who had strong
  personal convictions.
• What were those convictions?
• How did that impact you?
• Your opinion of that person?
• Your trust of that person?

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Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions
2. Role Modeling
3. Be Bold

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True or False

• Having strongly held convictions that are based
  on sound ethical principles allows us to be bold
  about who we are and what we are doing.
• Video

• Out-of-control Soccer Coach?

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• If you dont stand for something, youll fall
  for anything.
• Unknown

• Asch Experiment

• Asch Experiment Video

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Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions
2. Role Modeling
3. Be Bold
4. Do Not Make Assumptions

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Do Not Make Assumptions

• About the facts of an issue

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Do Not Make Assumptions

• About the facts of an issue
• That the decision we make is right.

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Do Not Make Assumptions

• True or False
• In ethical decisions, you should never assume
  there is one right or wrong answer. Most answers
  have pros and cons and they should be weighed.

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Review- Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions
2. Role Modeling
3. Be Bold
4. Do Not Make Assumptions

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Ethics

• A codified system of moral principles
  determining the rightness and wrongness of
  certain actions and goodness and badness of the
  motives and ends of such actions.
• Example Medical Ethics,
• Insurance Ethics

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Values

• Ideals, customs, beliefs that arouse an emotional
  response for or against them in a given society
  or a given person
• Example He has conservative values.

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Morals

• Personal sets of beliefs, values, and actions,
  that guide you through right and wrong.

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What is the relationship between Ethics, Morals
,and Values?

• How are they similar?
• How do they differ?
• What is their relationship?

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How they work

• Values
• Feelings, Instant Response to situation
• Embedded in our subconscious
• Morals
• Guiding Behavior
• Helps you make a decision after initial response
• Ethics
• The Lawyer
• Take a step back and justify your morals

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Fork in the Road Example
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Integrity

• The ability to consistently put values and
  ethics together in our decision-making actions.

If you dont live it, you dont believe it.
Marion E. Wade
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Warren Buffett

• It takes twenty years to build a reputation and
  five minutes to lose it. If you think about that,
  you will do things differently.

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Integrity (ask someone you dont know)

• Do you know someone who has integrity?
• Why Do you say that?
• Write down two indicators of integrity according
  to your interview
• At your table write down the different answers
  from the people at the talble

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Foundational Ethics
Each Situation Dictated by a Moral/Ethical
Framework.
Parental
The Situation
The Response
-What is the Right Thing To Do -What is The
Legal Thing to Do -What Honors God -Honesty and
Truth over Self Preservation -Sacrifice -Honor -
Moral and Ethical Decision Making
The Person (With an Ethical Framework)
Societal
Biblical
The Framework Dictates the Response, .The
Situation is Irrelevant
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Situational Ethics
Each Situation Dictates its own Response.
The Situation
The Response
Whats Best for Me Will I Get Caught Will Anyone
See Everyone Does It Im not as Bad as Others Too
Risky to Take a Stand
The Person (Without an Ethical Framework)

• There are no Absolutes
• Situations are Relative,
• The Self is the Highest Level of Moral/Ethical
  Authority

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What is NOT ethics?

• Not the same as feelings
• Not Religion
• Not Following the Law
• Not Following Culturally Accepted Norms
• Not Science

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Making Ethical Decisions

• Trained sensitivity to ethical issues
• Practiced method for exploring the ethical
  aspects of a decision
• Practiced method to weigh the considerations
• Using a method is essential
• More difficult issues require discussion with
  others.

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Sources of Ethical Framework

• Utilitarian\Consequentialism
• Deontology
• Virtue Ethics
• The Fairness or Justice Approach
• The Common Good Approach

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Utlilitarian /Consequentialism Approach

• Focused on Consequence of action
• Provides most good for the most people
• Does least harm
• Includes all who are affected
• Long and short term cost and benefit analysis
• Example Train example

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Deontology Approach

• Focused on Action itself
• Best protects and respects moral rights
• Based on Kants categorical imperative
• act only according to that maxim whereby you
  can, at the same time, will that it should become
  universal law
• Do not treat people as a means to an end
• Implies duty to respect others rights

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Virtue Ethics

• Focused on person doing the action
• Actions consistent with ideal virtues
• Highest potential of character
• Values like truth and beauty
• Honesty, courage, compassion, generosity,
  tolerance, love, fidelity, etc.
• Asks, Is this action consistent with my acting
  at my best?

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Fairness or Justice Approach

• All equals treated equally
• If humans are unequal, this is based on some
  defensible standard
• Example Higher pay for harder work or larger
  contribution
• Zappos Video- http//youtu.be/tFyW5s_7ZWc

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Common Good Approach

• Community Life is Good
• Interlocking Relationships in society
• Respect for all, especially the vulnerable
• Common conditions important to all
• Example Laws, police and fire departments,
  public recreational areas

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Framework for Ethical Decision Making

• Recognize an Ethical Issue
• Get the Facts
• Evaluate Alternative Actions from Various Ethical
  Perspectives
• Make a Decision and Test it
• Act, Then Reflect on the Decision Later.

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• Fool me once, shame on you.
• Fool me twice, shame on me.

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Definition of insanity doing the same thing
over and over again, and expecting different
results.

• Albert Einstein

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Lets Practice Together

• Case Study
• Shoplifting Video
• What is the Ethical Issue?
• What are the facts?
• Ethics Framework (s) used

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Group Think-Case Studies

• Split up Room 2 teams
• Case will be read aloud
• A team will be assigned for or against
• Make a group decision
• Defend your decisions

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Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions
2. Role Modeling
3. Be Bold
4. Do Not Make Assumptions

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Session Goals

• Identify reasons ethics are important
• Define Ethics/Values
• Describe Foundational Situational Ethics
• Identify sources of ethical framework
• Practice method of decision making

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Thank you for attending and participating in the
Ethics Class

• If you dont live it, you dont believe it
• Presented by
• ServiceMaster of Lakeshore

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Funny Cartoon
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• Photo and Evaluations
• Thank you for coming!

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• Helping a fallen person

• Stopping a dog thief

• Children on a leash