Communication Etiquette

1
Communication Etiquette

• Treat e-mails as class papers,
• not text messages!

2
Guidelines

• Include a subject line that clues your reader
  into your subject
• Include a greeting with the persons name
• Reference the issue do not assume the reader
  remembers
• Use proper grammar, spelling, punctuation and
  capitalization

3
Guidelines (cont.)

• Proofread your message
• Double check the tone of your e-mail
• Sign your first and last name