Understanding%20Intercultural%20Communication%20%20Second%20Edition

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Understanding Intercultural Communication
Second Edition

• Chapter 6
• What is the Connection between Verbal
  Communication Culture?
• Stella Ting-Toomey Leeva C. Chung
• OXFORD UNIVERSITY PRESS

• PowerPoint Slides Designed by Alex Flecky and
  Noorie Baig

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TODAYS MENU

• I. Human Language Distinctive Features and
  Rule Patterns
• II. Appreciating Diverse Language Functions
• III. Verbal Communication Styles A General
  Framework
• IV. Intercultural Reality Check Do-Ables

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Do you know

• The Top-3 Countries with the Most Native
  English-Language Speakers?
• The Top-3 Countries with the Most Native
  Spanish-Language Speakers?
• The Top-3 Most Widely-Spoken Languages
  Worldwide?
• (Ethnologue Database, 2010-11)

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I. Human Language Distinctive Features and
Rule Patterns

• Language An arbitrary, symbolic system
  that labels and categorizes objects, events,
  groups, people, ideas, feelings, experiences,
  and many other phenomena.
• Can you guess how many languages exist worldwide?
  

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I. Human Language Distinctive Features and
Rule Patterns

• A. Distinctive Language Features
• Arbitrariness sounds and symbols
• O A ? ? 8
• Abstractness concrete to abstract levels
• Meaning-Centeredness denotative and connotative
  levels of meaning
• Creativity productivity, displacement,
  eta-communicative

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I. Human Language Distinctive Features and Rule
Patterns

• B. Multiple Rule Patterns
• Phonological Rules Smallest unit of a word
• Morphological Rules Multiple sounds
• Syntactic Rules Grammar
• Semantic Rules Meaning
• Pragmatic Rules Contextual rules

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II. Appreciating Diverse Language Functions

• Click here to find out the Meaning of Love
  From 7 Billion Others from YouTube

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II. Appreciating Diverse Language Functions

• A. Cultural Worldview Function
• Linear worldview vs. Relational worldview
• B. Everyday Social Reality Function
• C. Cognitive Shaping Function
• Sapir-Whorf Hypothesis the shaper of ideas
• Strong Form vs. Weak Form
• D. Group Membership Function
• Code switching (Click to view related video)
• E. Social Change Function

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II. Appreciating Diverse Language Functions
Cultural Worldview Function

• Linear Worldview
• Rational thinking
• Objective reasoning
• Facts and evidence
• Polarized interpretation
• Analytical dissecting mode
• Tangible outcome

• Relational Worldview
• Connected thinking
• Context-based reasoning
• Context and relationship
• Continuum interpretation
• Holistic big-picture mode
• Long-term relational outcome

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II. Verbal Communication Styles
A General Framework

• LCC Patterns
• Individualistic values
• Linear logic
• Direct verbal style
• Matter of fact tone
• Informal verbal style
• Verbal assertiveness or talkativeness
• Verbal self-enhancement style

• HCC Patterns
• Collectivistic values
• Spiral logic
• Indirect verbal style
• Understated or animated tone
• Formal verbal style
• Verbal reticence or silence
• Self-humbling style

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II. Verbal Communication Styles A General
Framework

• LCC HCC Application Analysis
• The Joy Luck Club Film Clip
• Roommates Video
• DISCUSSION QUESTIONS
• Compare and contrast the different verbal styles
  of the people in the videos.
• What did the low-context communicator say/do?
  What did the high-context communicator say/do?
• What recommendations do you have for these
  communicators to make this conversation go
  better?

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II. Verbal Communication Styles A General
Framework

• Beliefs Expressed in Talk and Silence
• Silence is interpreted and evaluated differently
  across cultures and between persons.
• How do you interpret silence?
• Take a look at how the Japanese people use
  silence to mean different things

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IV. Intercultural Reality Check Do-Ables

• When using your native language with a nonnative
  speaker, to be flexible verbal communicators, try
  to practice the following guidelines
• Practice intercultural empathy
• Learn to paraphrase and perception check
• Use multiple modes of presentation
• Practice language variation usage
• Pay attention to nonverbal tone of voice
• Understand basic differences of LCC and HCC
  patterns
• Use nonverbal gestures to complement
• Master the language pragmatic rule function

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Parting Thoughts

• If you talk to a man
• in a language he understands,
• that goes to his head.
• If you talk to him in his language,
• that goes to his heart.
• Nelson Mandela
• Learn a new language
• and get a new soul. 
• Czech Proverb