Environmental

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(No Transcript)
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RESTORING TRUST IN PIPELINE SAFETY The Role
Of The Project Team Field Operations Personnel
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The Role Of The Project Team Field Operations
Personnel

• My objective is to review with you the following
• What has changed between Pipelines
  Stakeholders?
• The obligations of the parties going forward.
• What changes need to occur to continue the
  momentum of stakeholder involvement and the
  effort towards mutual trust?

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The Role Of The Project Team Field Operations
Personnel

• What has changed between Pipelines
  Stakeholders?
• Industry went from my way or the highway!
• We moved from the eminent domain stick to
  public consultation and mutual gains.
• Not all operators have bought into this yet.
• Field operations staff want to be better prepared
  to interact with the public. Opportunity to
  develop effective communication tools for the
  operators and stakeholders.

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The Role Of The Project Team Field Operations
Personnel

• What has changed between Pipelines
  Stakeholders?
• Population and pipelines overlapped
• Urban growth
• Dig safe legislation
• One-call systems became so important for people
  and pipelines to co-exist safely.
• Merger mania
• Changes in the workforce
• Technological advances
• Reduced field staff
• Outsourcing of many operational activities

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The Role Of The Project Team Field Operations
Personnel

• What has changed between Pipelines
  Stakeholders?
• Presence in the community was reduced, measures
  were put in place to continue to operate
  pipelines and interact with landowners and
  stakeholders.
• RP1162 Public Education Initiatives
  Stakeholder Involvement
• FERC Stakeholder Involvement Order 609
  Landowner Notification Requirements

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The Role Of The Project Team Field Operations
Personnel

• What are the obligations of the parties going
  forward?
• Pipeline Operators
• To operate a safe pipeline
• To properly mark locate their systems Active
  participant in One-Call organizations
• For ROWs to look like ROWs
• To be well prepared for an emergency
• To be committed to public education about
  pipelines
• Effective public outreach for their expansion
  programs
• Communicate effectively with Landowners
  Stakeholders
• Measure comprehension of public awareness
  messages
• What is the feedback thus far?

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The Role Of The Project Team Field Operations
Personnel

• What are the obligations of the parties going
  forward?
• Landowners Stakeholders
• Understand and Know your Property Rights
• To utilize One-Call system ensure your
  contractors are aware of utilities on property
• Landowners monitoring dig activities along
  pipelines
• To utilize the public education information in a
  positive manner
• Open honest negotiations
• Opportunities to be more aware of activity Step
  up monitoring recognize report

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The Role Of The Project Team Field Operations
Personnel

• What changes need to occur to continue the
  momentum of change?
• Training of Project Team Field Operations staff
• To make them effective communicators with
  Landowners Stakeholders
• Effectively communicate risk management to
  stakeholders
• Become part of the community
• Most operators desire to increase trust and
  confidence with stakeholders

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The Role Of The Project Team Field Operations
Personnel

• We want to bridge role of the appropriate field
  personnel as the face of the Company in their
  normal day-to-day contacts with key stakeholders.
  
• Program includes Damage Prevention Public
  Awareness initiatives to generate an effective
  Public Outreach Program to build trust and
  confidence in the Operator.
• Ultimately building consensus for new projects.
• Support for Energy Infrastructure

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The Role Of The Project Team Field Operations
Personnel

• Established relationships with key stakeholders
  will assist with the following
• Build trust and confidence with Stakeholders and
  consensus for new Projects.
• Emergency Response Drills
• Pipeline Expansion Projects

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The Role Of The Project Team Field Operations
Personnel

• To Educate field personnel on the new regulations
  and Operators requirements on public education
  and safety.
• To familiarize the Project Team (ROW,
  Environmental, etc.) with the FERC stakeholder
  process and tools available to public for
  pipeline expansion projects.
• Bridge safety message

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The Role Of The Project Team Field Operations
Personnel

• Conclusions
• To train field representatives on conflict
  resolution and understanding the landowners side
  of the project and how the Company is viewed by
  the public.
• To provide field personnel with the tools they
  need to accomplish mutual gains and presenting
  safety measures to stakeholders.
• To work with local state officials to ensure
  that they are appropriately engaging with
  pipeline operators and asking the right questions.