Interview Skills

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Interview Skills
Hannah Salton and Harriet York
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Agenda

• BT
• Types of Interview
• The recruitment process
• Preparation
• On the Day
• Interview Questions
• Afterwards
• Q A

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About BT

• Who is BT?
• BT is a communications services company
• Not just a phone company!
• Retail traditional side of the company - what
  you use i.e. Phone, broadband, BT Vision...
• Global Services providing business solutions to
  MNCs and government
• Openreach they own the phone lines, telephone
  poles...
• Operate make sure everything is working
• Innovate Design research, leading edge tech,
  develop systems...
• Wholesale own and wholesales out the network to
  different service providers

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About BT

• Our company
• We have around 15m customers
• We have over 1m shareholders
• We operate in 170 countries
• We invest 1.1bn in RD year on year to support
  our drive for innovation
• We do business in an ethical and sustainable way
• About our people
• 147,000 people in 50 countries (105,000 permanent
  employees)
• Almost 800 apprentices
• Over 150 current graduates on our Grad Scheme
• About 10,000 home workers

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Types of Interview
How many can you think of?

• Telephone Interview
• Face to Face Interview
• Assessment Centre

made up of...

• Presentation
• Role Play
• Formal Interview
• Business Case
• Group Exercises

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The recruitment process
Your career starts here
Assessment Centre A mix of capability
interviews, role play scenarios and paper based
tests.
Interview and Testing A mix of online
psychometric tests and telephone interviews.
CV and Application Form Self-Selection
Tool Standard online application system.
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Preparation
The key to ANY interview is preparation...
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On the day

• Remember the three interview Ps be Pleasant,
  Professional and Prompt.

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On the day

• Remember the three interview 3s be Pleasant,
  Professional and Prompt.
• Listen! its easy to get caught up how youre
  going to answer the question and forget to listen
  to the entire question.
• Be aware of the tone and rhythm of your voice.
• Be yourself!

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DONT PANIC!!
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Interview Questions
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Interview Questions competency based
SITUATION Set the scene. Briefly! Dont waste
word count
TASK What was the task? When was it? How did it
come about?
RESULT Did you achieve your objectives? What was
your learning?
ACTION What did you do? Most importantly, why?
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Afterwards
Whats the most important thing to do after an
interview?
Ask for feedback!
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Any questions?
For more information on the BT Graduate Scheme
please visit http//www.btgraduates.com/
harriet.york_at_bt.com hannah.salton_at_bt.com