Lesson 3 T1

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FOOD SERVICE
ASSISTANT
you are important
WORK AS A TEAM
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• Coming together is a beginning, working together
  is progress, and staying together is success.
• Henry Ford

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Work as a Team
What you will learn in this lesson

• You will learn three or more benefits of working
  as a team.

You will learn three or more ways to resolve
issues and avoid conflict in the workplace.
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• There is no I in teamwork. A team is a group of
  motivated people who
• know what to do, and how and when to do it.
• enjoy working together.
• want coworkers to succeed.
• share a common goal.
• Teamwork is
• the ability of the group to work together.
• the fuel that allows a group to attain uncommon
  results.
• less me and more we.
• TEAM TOGETHER EVERYONE ACHIEVES MORE

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Why Work as a Team?

• Teamwork
• divides the work and doubles the success.
• gives members a strong sense of self-worth and a
  feeling of belonging.
• helps FSAs see their tasks as a link in the chain
  of serving students healthy meals.
• promotes shared responsibility.
• PEOPLE WHO WORK TOGETHER WILL WIN.
• --Vince Lombardi

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ConflictHealthful or Harmful?

• Helpful, if it
• gets issues on the table for discussion.
• builds togetherness.
• helps people understand procedures and rules.
• encourages FSAs to discuss issues and find
  solutions.

• Harmful, if it
• diverts energy from scheduled work.
• points out differences in values.
• weakens or destroys morale.
• causes staff to form cliques.

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Ways to Handle Conflict
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What You Learned in This Lesson

• A team works together to achieve a common goal.
• Team members perform their
  duties to the best of their abilities.
• Benefits of working as a team
• FSAs share responsibility and
  credit for successes.
• FSAs support and encourage
  each other.
• FSAs build esprit de
  corps, or team spirit.
• Conflict happens and can be
  helpful or harmful.
• Team members need to handle conflict
  in ways that result in win-win
  situations for the FSA and SNP.
• Team members are partners in serving
  healthy and appealing meals to students.

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Recipe for an Effective Team
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• This training was conducted
• by the
• National Food Service Management Institute
• The University of Mississippi
• www.nfsmi.org
• 800-321-3054

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National Food Service Management Institute The
University of Mississippi

• Mission To provide information and services
  that promote the continuous improvement of child
  nutrition programs
• Vision To be the leader in providing education,
  research, and resources to promote excellence in
  child nutrition programs