Title: University%20of%20Indianapolis
1University of Indianapolis
- Police Administration
- CRIM 340-50
- Thomas N. Davidson, J.D.
- www.thinblueline.ws
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4Download and print the syllabus.
5Means of Assessment 1 Minute Papers
- At the end of each class, compose a one or two
paragraph hand-written paper summarizing what was
covered in class, a topic or question you would
like discussed, or an expression of a concept or
idea that relates to police administration that
you would like to share. 1 minute papers are
worth 30 of your semester grade amortized over
the course of the semester.
6Means of Assessment-Midterm
- One 5 to 8 page research paper on a topic related
to police administration of the students choice.
The paper is due October 6, 2011 at the
beginning of class. This paper will comprise
your midterm score and is worth 30 of your total
grade. One inch margins all around. Title page
required (not included in page count.). Use at
least 3 sources. Use the APA citation and
reference style. Double space, indent paragraphs
5 spaces (no double-double spacing), use 12 point
font. Reference page is required.
7Means of Assessment-Final
- Final exam. Exam is due December 15, 2011 at the
beginning of class. The exam is an open note
open book research exam. It is worth 40 of your
total grade. You can expect that the exam will
multiple choice and true/false questions. Answer
questions on the exams with respect to how the
subject matter was covered in class or in the
text. You will have one week to complete the exam.
8Grading Scale
- 95-100 A 77-79 C
- 90-94 A- 73-76 C
- 87-89 B 70-72 C-
- 83-86 B 67-69 D
- 80-82 B- 63-66 D
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11Freedom from crime is not free.
- The degree to which a society achieves public
order depends in part on the price society is
willing to pay to obtain it. - Resources committed to crime suppressions,
detection, and prevention. - The extent to which people are willing to accept
a reduction in civil liberties.
12Government v. Liberty Tension
- In a free society there is a constant tension
between its governments legitimate police
function and its citizens liberty interests. It
has and will be with us and it will never go
away. It is a source of conflict that must be
understood by both the police and the population
in order for it to be controlled.
13Theories of Police Development
- Disorder-control Need to suppress mob rule and
violence. - Crime-control Threats to public order create a
climate of fear. - Class-control Police reinforce class-based
economic exploitation. Labor provided the fuel
for capitalism, yet were perceived as dangerous.
14A brief guide to police history
- Ancient Era 3000BC to 400AD
- Kin policing derived from the power and authority
of kinship systems rule by elders. The family
of the offended individual was expected to assume
responsibility for justice by punishing the
offender. - Egyptian rulers used elite units of the military
as bodyguards. - In Mesopotamia, captured Nubian slaves were used
as guards.
15A brief guide to police history
- The Greeks had a sort of highway patrol and
trials. - The Hebrews developed the Mosaic Law.
- The first organized police department is believed
to be the Roman vigiles around 27 BC.
16A brief guide to police history
- Middle Ages 400 A.D. 1600 A.D.
- Either no system or
- Gendarme System in France were agents of the
crown. - Pledge System in England by Alfred the Great
each person is pledged to perform some kind of
police work unless excused by the shire-reeve.
17A brief guide to police history
- Tithing system 1066 A.D. (frankpledge)
- All the men over 12 in a village formed a
tithing. - 10 tithings organized into a hundred supervised
by a constable. - 10 hundreds were organized into a shire
supervised by the shire-reeve.
18A brief guide to police history
- Statute of Winchester of 1285
- Required every able-bodied man to possess a
weapon (assize of arms). - Everyone in the countryside accountable in
assisting with apprehension of criminals (hue and
cry system). - Established a watch and ward night patrol to
augment daytime constables (watch system). - Formalized the parish constable system
(frankpledge system).
19A brief guide to police history
- Colonial Era 1600 A.D. 1800 A.D.
- Adopted the watch system.
- Shire-reeves became sheriffs.
- Towns had constables who organized watchmen.
- Like the English system, the American system was
characterized by - Limited authority causing legitimacy problems.
- Decentralization. Local control varation.
- Fragmentation. One hand doesnt know . . .
20A brief guide to police history
- English Police Reform
- Bow Street Runners (1st detectives 1750).
- Creation of the 1st professional police
department in 1829. Created by Sir Robert Peel,
the officers were called Bobbies or Peelers.
21A brief guide to police history
Sir Robert Peel Known as the father of modern
policing
22A brief guide to police history
- Peel established the Metropolitan Police Force
for London based at Scotland Yard 1829. The 1,000
constables employed were affectionately nicknamed
'Bobbies' or, somewhat less affectionately,
'Peelers.' Although at first unpopular, they
proved very successful in cutting crime in
London, and by 1835 all cities in the UK were
being directed to form their own police forces.
Known as the father of modern policing, Robert
Peel developed the Peelain Principles which
defined the ethical requirements police officers
must follow in order to be effective. His most
memorable principle was, "the police are the
public, and the public are the police."
23The 9 Peelian Principles 1-5
- The basic mission for which the police exist is
to prevent crime and disorder. - The ability of the police to perform their duties
is dependent upon public approval of police
actions. - Police must secure the willing co-operation of
the public in voluntary observance of the law to
be able to secure and maintain the respect of the
public. - The degree of co-operation of the public that can
be secured diminishes proportionately to the
necessity of the use of physical force. - Police seek and preserve public favour not by
catering to public opinion but by constantly
demonstrating absolute impartial service to the
law.
24The 9 Peelian Principles 6-9
- Police use physical force to the extent necessary
to secure observance of the law or to restore
order only when the exercise of persuasion,
advice and warning is found to be insufficient. - Police, at all times, should maintain a
relationship with the public that gives reality
to the historic tradition that the police are the
public and the public are the police the police
being only members of the public who are paid to
give full-time attention to duties which are
incumbent on every citizen in the interests of
community welfare and existence. - Police should always direct their action strictly
towards their functions and never appear to usurp
the powers of the judiciary. - The test of police efficiency is the absence of
crime and disorder, not the visible evidence of
police action in dealing with it.
25A brief guide to police history
- Spoils Era 1800 A.D. 1900 A.D.
- Large scale social changes in America.
- Politicians control the police.
- Riot control function because of race and ethnic
riots between 1835-1890s. - 1845 New York City paid professional policing.
- Pre civil war Paddy-Roller slave catchers.
- 1911 motorized.
- 1845 saw beginning of state and federal agencies
Texas rangers, Border Patrol, IRS. - Pendleton Act of 1883 sought to end the spoils
system in the federal government.
26A brief guide to police history
- Progressive Era 1900 A.D. 1920 A.D.
- Spoils system replaced by civil service.
- 1902 formation of IACP.
- Attempts to foster professionalism.
- Chief Vollmer of Berkeley champions
professionalism 1918. - FOP created in 1915.
27A brief guide to police history
- Gangster Era 1920 A.D. 1950 A.D.
- 18th Amendment (Prohibition) 1919.
- Great depression 1930s.
- Vice control.
- Wave of bank robberies, kidnappings, bootlegging.
- Rise of the G-men.
- Elliot Ness-Prohibition Bureau.
- J. Edgar Hoover-FBI.
28 Elliot Ness
J. Edgar Hoover
29A brief guide to police history
August Vollmer
30August Vollmer
- Vollmer earned the reputation as the "father of
modern law enforcement. He was the first chief
to require that police officers attain college
degrees, and persuaded the University of
California to teach criminal justice. In 1916,
UC-Berkeley established a criminal justice
program, headed by Vollmer. Vollmer was also the
first police chief to create a motorized force,
placing officers on motorcycles, and in cars so
that they could patrol a broader area with
greater efficiency. Radios were included in
patrol cars. He was also the first to use the lie
detector, developed at the University of
California, in police work. Vollmer supported
programs to assist disadvantaged children, and
was often criticized for his leniency towards
petty offenders such as drunks and loiterers. He
also encouraged the training and employment of
female and African American police officers.
31Wickersham Report
- The Wickersham Commission was established in May
of 1929 when President Herbert Hoover appointed
George W. Wickersham (1858-1936) to head the
National Committee on Law Observation and
Enforcement, popularly called the Wickersham
Commission. - The Commission was an 11-member group charged
with identifying the causes of criminal activity
and to make recommendations for appropriate
public policy. The emphasis was almost entirely
on the widespread violations of national alcohol
prohibition. - The report was almost entirely written by
Vollmer. Among other things the report included
various ideas for police reform including - Personnel standards (for cause removal only).
- Communications and records.
- Separate units for crimes of vice and juveniles.
- State information bureaus.
- Training academies.
32A brief guide to police history
- Revolutionary ERA 1960 A.D. 1970 A.D.
- Civil rights struggle.
- Assassinations, mass serial murders.
- 100 officers killed a year ILOD. 300 citizens a
year killed by police. - The process of Incorporation.
- Miranda.
- The exclusionary rule.
- Law enforcement Assistance Administration (LEAA)
Law enforcement education prograam (LEEP)
33A brief guide to police history
- Current Era 1970 A.D Present
- Police community relations.
- Diversity in police departments.
- MBO.
- Knapp Commission
- War on drugs.
- War on terror.
- Technology.
34Some Important Dates in American Police History
- 1631 Boston night watch.
- Full-time paid police in Boston.
- 9/24/1789 1st US Marshall.
- 5/17/1792 1st US officer KILOD Isaac Smith of NYC
SO. - 1835 Texas Rangers.
- 1865 US Secret Service.
- 11/11/1871 1st African-American KILOD.
- 1878-1881 Billy the Kid killed 6 lawmen.
- 10/26/1881 shoot out at OK coral involving lawman
Wyatt Earp.
- 1902 fingerprinting used in US.
- 07/24/1916 1st female officer KILOD.
- 11/24/1917 9 officers killed in Milwaukee after
bomb explodes. - 1924 Hoover takes over at FBI.
- 1929 Ness put in charge of the Untouchables.
- 1932-1934 Bonnie Clyde kill 10 LEOs.
- 1974 275 LEOs KILOD.
- 1974 Soft body armor.
- 1988 DNA used in America.
- 9/11 72 LEOs KILOD.
35Contemporary Law Enforcement
- 18,000 different agencies ( UK with ¼ of US
population has 43 agencies). - Fragmented (UK all agencies administered by the
Home Office). - Federal agencies.
- State agencies.
- County sheriffs.
- Local police agencies.
- Special police.
36Contemporary Law Enforcement
- Nationally, sworn officers account for 69.5
percent of PD personnel. - Nationally, police to population ratio rural and
city is 2.4 per 1000. - Indiana has 146 local PDs.
37Contemporary Law Enforcement
- In the U.S. in 2005, the average number of
full-time law enforcement employees in cities
(both sworn officers and civilian) was 3.0 per
1,000 inhabitants. - Within cities in the Northeast, the rate of
full-time law enforcement employees per 1,000
inhabitants was 3.5. - Within cities in the South, the rate of full-time
law enforcement employees per 1,000 inhabitants
was 3.4. - Within cities in the Midwest, the rate of
full-time law enforcement employees per 1,000
inhabitants was 2.7. - Within cities in the West, the rate of full-time
law enforcement employees per 1,000 inhabitants
was 2.4.
38The Thin Blue Line
- The "thin blue line" is the collective group of
law enforcement officers (LEO), correctional
officers, prosecutors and others in the criminal
justice system that separate and protect society
from anarchy.
39Community Policing
- 1970 through the 80s police generally used the
professional model. - Patrol from cars, aloof, impartial, everybody
gets the same treatmetn. - Rising crime rates
- Broken windows policing emerged
40Broken Windows Policing
- Clean up the community, people will take pride,
criminals will be displaced.
41Community Policing
- Commitment to crime prevention
- Public scrutiny of police
- Accountability of police action to public
- Customized police service
- Community organization
42Community Policing
- Number of police does not lower crime rate or
solve more crimes. - Random patrol neither lowers crime or increases
chances of catching criminals. - 2 person patrol cars are not safer and do not
lower crime rates. - Saturation patrols do not lower crime it
displaces it. - Improving response time has little effect in
solving crime.
43Response Times
- Police cannot control
- The time it takes from when the crime occurs to
when it is discovered - The time it takes from when it is discovered to
when it is reported to police
44Crime Prevention Deterrence
Crime Prevention
Crime Deterrence
Likelihood of being caught
Desire
Ability
Desire
Gravity of harm if caught
Opportunity
45Community Policing
Scanning
Analysis
Each problem will likely not only involves crime,
but a wider community social issue.
Response
Assessment
46Outcomes v. Outputs
- Outputs are work product like the number of
traffic tickets issued, crashes investigated, or
the number of criminals arrested. - Outcomes are the results of outputs. Crime and
accident rates for example.
47Crime Analysis
- Crime Specific Analysis-pattern of reported
crime. - Link analysis-Associations among people.
- Telephone Toll Analysis.
- Visual Investigative Analysis (VIA) charting key
criminal events in chronological order. - Case Analysis and Management System-computerized
to clarify relationships calculate probability
of associations.
48Technology
- Geographical Information Systems-mapping.
- Global Positioning Systems-locating.
- Artificial Intelligence Systems.
- Natural language applications.
- Robotic applications.
- Computer science applications (brains).
- Cognitive science applications (decision-making).
49Problems with community policing
- Lack of definition.
- Lack of community.
- Role confusion and low morale.
- Expensive.
- Lack of credible evaluation.
- Conflict with accreditation standards.
50External Influences
- Politics
- Economy
- Competing agencies
- Community groups
- Governments federal, state, local
- Unions and associations
- Review boards
- Judicial review
51Incorporation
- Prior to the 60s the Bill of Rights restricted
and regulated only the federal government. - Through a series of cases in the 60s, the Warren
Court began incorporating USC protections to the
states through the due process clause of the 14th
Amendment.
5214th Amendment
- Section. 1. All persons born or naturalized in
the United States and subject to the jurisdiction
thereof, are citizens of the United States and of
the State wherein they reside. No State shall
make or enforce any law which shall abridge the
privileges or immunities of citizens of the
United States nor shall any State deprive any
person of life, liberty, or property, without due
process of law nor deny to any person within its
jurisdiction the equal protection of the laws.
53Due Process
- Procedural Due Process can be boiled down to
notice of the charges and an opportunity to be
heard. - Substantive Due Process means the procedures must
be in content and conducted fairly.
54Criminal Procedure-Sources of Law
- Constitutions
- Federal
- States
- Legislated
- Federal
- State
- Local
- Common law (Case law)
- Federal
- State
- Administrative law
55Criminal Procedure-Separation of Powers
- Judicial interprete laws
- Executive execute and enforce laws
- Legislative create and pass laws
56Criminal Procedure- Administrative Law
- Congress or legislature delegates authority to
the administrative agency through an enabling
statute. - Laws must be tailored to the mission of the
agency. - Must be properly promulgated.
57Criminal Procedure - Warrant Requirement
- The right of the people to be secure in their
persons, houses, papers, and effects, against
unreasonable searches and seizures, shall not be
violated, and no Warrants shall issue, but upon
probable cause, supported by Oath or affirmation,
and particularly describing the place to be
searched, and the persons or things to be seized
. - Any search conducted without a warrant is per se
illegal unless an exception exists.
58Criminal Procedure Exceptions to the Warrant
Requirement
- Search incident to a lawful, custodial arrest
- Voluntary consent and waiver
- Search of a vehicle with probable cause
- Inventory after lawful impoundment of a vehicle
- Stop and frisk searches (Investigatory Detention)
- Plain view, smell touch
- Open fields
- Exigent circumstances - hot pursuit
- Abandoned property
- Protective sweep
59Criminal Procedure 5th Amendment
- No person shall be held to answer for a capital,
or otherwise infamous crime, unless on a
presentment or indictment of a Grand Jury, except
in cases arising in the land or naval forces, or
in the Militia, when in actual service in time of
War or public danger nor shall any person be
subject for the same offence to be twice put in
jeopardy of life or limb nor shall be compelled
in any criminal case to be a witness against
himself, nor be deprived of life, liberty, or
property, without due process of law nor shall
private property be taken for public use, without
just compensation.
60Criminal Procedure Miranda Rule
- Custodial Interrogation.
- The person in custody must, prior to
interrogation, be clearly informed that he or she
has the right to remain silent, and that anything
the person says may be used against that person
in court the person must be clearly informed
that he or she has the right to consult with an
attorney and to have that attorney present during
questioning, and that, if he or she is indigent,
an attorney will be provided at no cost to
represent him or her. Additionally, the officer
must ask whether the person understands their
right and will consent to questioning.
61Criminal Procedure Exclusionary Rule
- Weeks v. United States, 232 U.S. 383 (1914).
First used in federal case. - Mapp v. Ohio, 367 U.S. 643 (1961) Made applicable
to the states. - Rationale
- Dirty Hands
- Deterrence
- Way to enforce constitution
62Criminal Procedure Double Jeopardy Clause of
the 5th Amendment
- No person shall be held to answer for a capital,
or otherwise infamous crime, unless on a
presentment or indictment of a Grand Jury, except
in cases arising in the land or naval forces, or
in the Militia, when in actual service in time of
War or public danger nor shall any person be
subject for the same offence to be twice put in
jeopardy of life or limb nor shall be compelled
in any criminal case to be a witness against
himself, nor be deprived of life, liberty, or
property, without due process of law nor shall
private property be taken for public use, without
just compensation.
63Double Jeopardy
- Prohibition from being tried twice for crimes
arising out of the same set of facts. - Prohibition from increasing a penalty ex-post
facto. - Dual sovereignty.
64Criminal Procedure Presumption of Innocence
Bail
- 8th Amendment Excessive bail shall not be
required, nor excessive fines imposed, nor cruel
and unusual punishments inflicted. - Guarantee defendants appearance.
- Public safety.
- Presumed innocent means that the defendant is not
judged guilty of a crime and punished unless
convicted BRD or he pleads guilty to it in the
criminal courts.
65Criminal Procedure Burden of Proof
- Beyond a reasonable doubt.
- Clear and convincing evidence.
- Preponderance of the evidence.
- Probable cause.
- Articulable suspicion.
- Good faith belief.
66Criminal Procedure - Evidence
- There are four traditional types of evidence
real evidence (tangible things like a weapon),
demonstrative (a model or photograph),
documentary (a writing or other document), and
testimonial (testimony by witnesses). - Circumstantial Evidence - Testimony not based on
actual personal knowledge or observation of the
facts in controversy, but of other facts from
which deductions are drawn, showing indirectly
the facts to be proved.
67Police Ethics and Misconduct
- Police Ethical Models
- Law.
- Code of conduct.
- Rules, regulations, standard operating
procedures.
68Police Ethics and Misconduct
- Police have a property interest in their jobs.
- Cannot be terminated or disciplined without due
process.
69Police Ethics and Misconduct
- Internal Investigation
- Founded
- Unfounded
- Exonerated
- Not determined.
- We will discuss police misconduct and liability
in more detail later in the course.
70News Media
- The First Amendment of the federal constitution
provides the news media and all citizens certain
rights of free speech and press. The media,
however, does not have an unlimited right to
engage in the collection of news material.
Newsmen have no constitutional right of special
access to the scenes of crime or disaster when
the general public is excluded . . . Brandzburg
v. Hayes, 408 U.S. 665, 684-685 (1972). However,
once the news media has acquired information from
a critical incident or other source, it will be
difficult to prevent its publication. Bantam
Books, Inc. v. Sullivan, 372 U.S. 58 (1963).
71Prosecutors
- Federal US Attorney may bring a charge only
through a GJ Indictment. - State Prosecutor may bring a charge either by
filing an Information or by GJ Indictment. - Prosecutor has absolute discretion on whether to
bring a charge, but must have PC if he decides to
bring a charge.
72Terrorism
- The FBI defines terrorism as the unlawful use of
force or violence against persons or property to
intimidate or coerce a government, civilian
population, or any segment thereof in furtherance
of political or social goals. It is widely
acknowledged that a variety of definitions exist
for terrorism. Most definitions contain the
following elements 1) use of violence or threat
of violence, 2) coercion of a target group 3)
achievement of goals of a political, a religious,
or an ideological nature.
73Domestic Right Wing Terrorism
- Generally, there are four elements necessary to
precipitate violence by domestic hate groups
1) the group is based on a false premise, such as
there is no hope for the future 2) the group
must have a charismatic leader 3) the leader
will pin-point all trouble as being caused by a
particular group, such as the Jewish society
and, 4) some event to rally and excite the group,
such as a confrontation between police and some
other right-wing extremist.
74Psychological Hostage Takers
- Suicidal personality. Does not care if he/she is
killed, and may cause someone else to fulfill his
death wish. - Vengeance Seeker. Driven by an irrational
purpose. His hostage taking scheme is normally
well-planned. Incidents involving this type of
hostage taker pose a high probability that it
will require a police assault to resolve. The
vengeance seeker often falls in the category of
homicide to be. - Disturbed individual. This persons hostage
taking motives and methods may be illogical and
improvised. There are two common psychotic
disorders associated with many hostage takers 1)
paranoid schizophrenia, and 2) manic-depressive
Illness.
75Criminal Hostage Takers
- Cornered perpetrator. A bank robbery suspect,
for example, unexpectedly is confronted by the
police, retreats back into the bank, and has no
escape. - Aggrieved Inmate(s). These incidents may be well
planned or spontaneous. - Extortionist. The kidnapper is usually motivated
by greed. The kidnappers location is usually
not known to police, he usually is not
contained, and usually only communicates with the
victims family, even if the police are present.
Police negotiators seldom talk to the kidnappers
directly because they usually require the family
to not call the police as a prerequisite for not
killing the kidnap victim.
76Political Hostage Takers
- Social protester. This person is likely to be a
young educated person. This hostage taker wants
to eliminate social injustice. Normally, this
hostage taker will take the hostage in a group at
the location of the unwanted entity or event or
where the protest is most visible. - Fanatic. This person believes in a cause and is
usually willing to kill and die for the cause.
This hostage taker can be characterized as an
Ideological Zealot.
77Political Hostage Takers
- Terrorist Extremist. Hostage taking by terrorist
groups are well planned, probably brutal, and the
hostage takers are willing to kill and die. The
intent of political hostage takers is to get as
much publicity as possible for their cause. The
incidents are well planned and organized. In
political terrorism, the hostage takers attempt
to demonstrate to the public that the government
is unable to protect its own citizens. Often the
demands of the hostage takers go beyond the
authority of local police. It is the hope of the
terrorists, who are virtually guaranteed of media
coverage, that after several hostage incidents,
that the government will overreact and become
excessively restrictive with its own citizens,
thus causing civil discontent.
78School Violence
Paducah, Kentucky 12/1/97 Jonesboro, Arkansas
3/24/98 Edinboro, Pennsylvania 4/24/98 Fayettevill
e, Tennessee 5/19/98 Springfield, Oklahoma 5/21/98
Olivehurst, California 5/1/92 Grayson, Kentucky
1/18/93 Moses Lake, Washington 2/2/96 Bethel,
Alaska 2/19/97 Pearl, Mississippi 10/1/97
Littleton, Colorado 4/20/99 Nickel Mines,
Pennsylvania 10/2/06 Tacoma, Washington 1/3/07
79School Violence
- Its not your fathers high school was the
reply when a young man was asked why there seems
to be more violence in schools today. He
explained that his high school was large, there
was very little individual attention (unless you
were popular, a scholar or an athlete) from
staff, there was a double standard and open,
tolerated prejudice against those who were
somehow different. One group picks on
another, no one will help you, sometimes your
thoughts turn to revenge and how easy it would be
to get even. Dont get me wrong, I dont think
what they did was right, but I understand why
they did it. - Reference to Dylan Kiebold and Eric Harris
regarding the Littleton, Colorado school
shootings, April 20, 1999.
80School Violence Prevention
- Gun-free zone legislation.
- Develop safe routes to and from school (police,
business parent volunteers). - Campaign to break the student code-of-silence
with respect to weapons, et cetera. - Metal detectors.
- Plastic see-through book bags.
- Standardized school incident report forms.
81School Violence Prevention
- Pre-arranged safe area for evacuated students.
- School floor plan readily available.
- Establish a parent staging area.
- Prohibit book-bags in classrooms. (Leave them in
lockers.) Weapons are easily concealed in
book-bags. - Cellular or digital telephone in the classroom
for emergency calls. - If practical, leave doors to hallways open during
class so that a passerby could notice and alert
someone of trouble in the classroom. - If trouble or gunfire erupts somewhere else in
the school, shut the classroom door if evacuation
is not a safe option. Do not send a student to
investigate. - Effective discipline policy and Alternative
Dispute Resolution (ADR).
82School Violence Prevention
- Personal-level intervention. Discussions with
bullies and victims. - Establish a method for persons to report
(anonymously) suspicious activity. - Whenever possible, eliminate dark, secluded and
unsupervised areas. - Be aware of who is in the school and why.
- No one should be able to walk right into the
office or roam the halls. - Set up reception areas for visitors.
- Install door sensors and cameras (target
hardening). - Establish a safe room. A safe room is a room
where faculty, staff, students, et cetera can go
for assistance. This room should have doors that
will lock, more than one way out and a telephone.
83School Violence Prevention
- Social skills, anger management techniques
training for students. - Establish a zero tolerance policy for violence,
threatening behavior, guns, drugs and alcohol. - Institute an Anti-Bullying Program. Bullying is
the repeated, negative acts committed by one or
more children against another. The acts may be
physical or verbal. Studies suggest that there
are both short and enduring consequences of
bullying for both the victims and bullies.
Chronically victimized students may, as adults,
be at increased risk for depression, poor
self-esteem and other mental difficulties.
Bullies have been found to have a greater drop
out rate and increased risk for violence and
delinquency. - School level intervention. Increase supervision
and school-wide anti-bullying awareness and
training.
84School Violence Prevention
- Awareness. School officials must be sensitive to
mutterings of a potential confrontation. (Dont
explain things away or rationalize!) - Gangs.
- Drug-related.
- Personal animosity.
- Scheduled fights.
- Disgruntled parents or students.
- Disturbed students.
- Parent, Teacher, Public Safety and Student
Quorums. Establish periodic meetings to discuss
issues and concerns. - Classroom level intervention. Class meetings and
discussions.
85September 11, 2001
- Homeland Security Act of 2002-Encourages
cooperation between local, state and federal
agencies including technology. - Patriot Act of 2001-Allows for intelligence
sharing and grants to local and state agencies.
86Organizational Theory
- Mutual benefit associations (labor unions).
- Business concerns (corporations).
- Service organizations (community centers).
- Commonweal organizations (police, fire, defense
departments.
87Mutual Benefit Associations
- Faced with maintaining internal democratic
processes, providing for participation and
control by their membership.
88Business
- Main issue is to maximize profits and creating
and maintaing a competitive advantage.
89Service
- Faced with the conflict between administrative
regulations and providing the services judged by
the professional to be the most effective.
90Commonweal
- Key issue is to find a way to accommodate
pressures from two different sources, external
and internal.
91Organizational Theories
- Traditional (most police departments).
- Open systems (counterpoint to traditional
theory). - Bridging theory (blend both).
92Four Functions of Management
93Planning
- Planning is the process used by managers to
identify and select appropriate goals and courses
of action for an organization. - 3 steps to good planning
- 1. Which goals should be pursued?
- 2. How should the goal be attained?
- 3. How should resources be allocated?
- The planning function determines how effective
and efficient the organization is and determines
the strategy of the organization.
94Organizing
- In organizing, managers create the structure of
working relationships between organizational
members that best allows them to work together
and achieve goals. - Managers will group people into departments
according to the tasks performed. - Managers will also lay out lines of authority and
responsibility for members. - An organizational structure is the outcome of
organizing. This structure coordinates and
motivates employees so that they work together to
achieve goals.
95Leading
- In leading, managers determine direction, state a
clear vision for employees to follow, and help
employees understand the role they play in
attaining goals. - Leadership involves a manager using power,
influence, vision, persuasion, and communication
skills. - The outcome of the leading function is a high
level of motivation and commitment from employees
to the organization.
96Controlling
- In controlling, managers evaluate how well the
organization is achieving its goals and takes
corrective action to improve performance. - Managers will monitor individuals, departments,
and the organization to determine if desired
performance has been reached. - Managers will also take action to increase
performance as required. - The outcome of the controlling function is the
accurate measurement of performance and
regulation of efficiency and effectiveness.
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98Managerial Skills
- There are three skill sets that managers need to
perform effectively. - 1. Conceptual skills the ability to analyze and
diagnose a situation and find the cause and
effect. - 2. Human skills the ability to understand,
alter, lead, and control peoples behavior. - 3. Technical skills the job-specific knowledge
required to perform a task. Common examples
include marketing, accounting, and manufacturing. - All three skills are enhanced through formal
training, reading, and practice.
99Scientific Management
- Defined by Frederick Taylor, late 1800s.
- The systematic study of the relationships between
people and tasks to redesign the work for higher
efficiency. - Taylor sought to reduce the time a worker spent
on each task by optimizing the way the task was
done.
100Management Science
Uses rigorous quantitative techniques to maximize
resources. Quantitative management utilizes
linear programming, modeling, simulation
systems. Operations management techniques to
analyze all aspects of the production
system. Total Quality Management (TQM) focuses
on improved quality. Management Information
Systems (MIS) provides information about the
organization.
1014 principles of scientific management
Four Principles to increase efficiency 1. Study
the way the job is performed now determine new
ways to do it. Gather detailed, time and motion
information. Try different methods to see which
is best. 2. Codify the new method into
rules. Teach to all workers. 3. Select workers
whose skills match the rules set in Step 2. 4.
Establish a fair level of performance and pay for
higher performance. Workers should benefit from
higher output.
102Problems with scientific management
- Managers often implemented only the increased
output side of Taylors plan. - They did not allow workers to share in increased
output. - Specialized jobs became very boring, dull.
- Workers ended up distrusting Scientific
Management. - Workers could purposely under-perform
- Management responded with increased use of
machines.
103Gilbreths refinement of SM
Frank and Lillian Gilbreth refined Taylors
methods. Made many improvements to time and
motion studies. Time and motion studies 1. Break
down each action into components. 2. Find better
ways to perform it. 3. Reorganize each action to
be more efficient. Gilbreths also studied fatigue
problems, lighting, heating and other worker
issues.
104Bureaucratic Model
Seeks to create an organization that leads to
both efficiency and effectiveness. Max Weber
developed the concept of bureaucracy. A formal
system of organization and administration to
ensure effectiveness and efficiency.
1055 Principles of Bureaucracy
106Key points to bureaucracy
- Authority is the power to hold people accountable
for their actions. - Positions in the firm should be held based on
performance not social contacts. - Position duties are clearly identified. People
should know what is expected of them. - Lines of authority should be clearly identified.
Workers know who reports to who. - Rules, Standard Operating Procedures (SOPs),
Norms used to determine how the firm operates. - Sometimes, these lead to red-tape and other
problems.
107Administrative Management
- Seeks to create an organization that leads to
both efficiency and effectiveness.
108Henri Fayol, developed a set of 14 principles
1. Division of Labor allows for job
specialization. Fayol noted firms can have too
much specialization leading to poor quality and
worker involvement. 2. Authority and
Responsibility Fayol included both formal and
informal authority resulting from special
expertise. 3. Unity of Command Employees should
have only one boss. 4. Line of Authority a clear
chain from top to bottom of the firm. 5.
Centralization the degree to which authority
rests at the very top
109Fayols Principles
6. Unity of Direction One plan of action to
guide the organization. 7. Equity Treat all
employees fairly in justice and respect. 8.
Order Each employee is put where they have the
most value. 9. Initiative Encourage
innovation. 10. Discipline obedient, applied,
respectful employees needed.
110Fayols Principles
11. Remuneration of Personnel The payment system
contributes to success. 12. Stability of Tenure
Long-term employment is important. 13. General
interest over individual interest The
organization takes precedence over the
individual. 14. Esprit de corps Share enthusiasm
or devotion to the organization.
111Open Systems Theory
- Focuses on the way a manager should personally
manage to motivate employees. - Mary Parker Follett an influential leader in
early managerial theory suggested - That workers help in analyzing their jobs for
improvements. - The worker knows the best way to improve the
job. - If workers have the knowledge of the task, then
they should control the task.
112Open System
An open system interacts with the environment. A
closed system is self-contained. Closed systems
often undergo entropy and lose the ability to
control itself, and fails. Synergy performance
gains of the whole surpass the components. Synergy
is only possible in a coordinated system.
113Mayo The Hawthorne Studies
Study of worker efficiency at the Hawthorne Works
of the Western Electric Co. during
1924-1932. Worker productivity was measured at
various levels of light illumination. Researchers
found that regardless of whether the light levels
were raised or lowered, productivity
rose. Actually, it appears that the workers
enjoyed the attention they received as part of
the study and were more productive.
114Theory X Y
Douglas McGregor proposed the two different sets
of worker assumptions. Theory X Assumes the
average worker is lazy, dislikes work and will do
as little as possible. Managers must closely
supervise and control through reward and
punishment. Theory Y Assumes workers are not
lazy, want to do a good job and the job itself
will determine if the worker likes the
work. Managers should allow the worker great
latitude, and create an organization to stimulate
the worker.
115Maslow The Need Theory
Need What it means
Example
116Herzberg Motivation-Hygiene Theory
Focuses on outcomes that can lead to high
motivation, job satisfaction, those that can
prevent dissatisfaction. Motivator needs related
to nature of the work and how challenging it
is. Outcomes are autonomy, responsibility,
interesting work. Hygiene needs relate to the
physical psychological context of the
work. Refers to a good work environment, pay, job
security. When hygiene needs not met, workers are
dissatisfied. Note when met, they will NOT lead
to higher motivation, just will prevent low
motivation.
117Equity Theory
118The organization as an open system
119Bridging Theories Contingency Theory
Assumes there is no one best way to manage. The
environment impacts the organization and managers
must be flexible to react to environmental
changes. The way the organization is designed,
control systems selected, depend on the
environment. Technological environments change
rapidly, so must managers.
120Bridging Theories Theory Z
William Ouchi researched the cultural differences
between Japan and USA. USA culture emphasizes the
individual, and managers tend to feel workers
follow the Theory X model. Japan culture expects
worker committed to the organization first and
thus behave differently than USA workers. Theory
Z combines parts of both the USA and Japan
structure. Managers stress long-term employment,
work-group, and organizational focus.
121Varying Traditional and Open Systems
122Management Development