Which of the following defines sensemaking? (A)

1
Which of the following defines sensemaking? (A)

• A. The ongoing retrospective development of
  plausible images that rationalize what people are
  doing
• B. How things are done, or are expected to be
  done, in a particular organization
• C. Ensuring that everyone understands the same
  thing in exactly the same way
• D. All of the above

2
Why is theory important? (B)

• A. Because universities teach it
• B. It provides patterned, coherent knowledge,
  evidentially testable
• C. It aligns members behavior to the objective
  of the organization
• D. All of the above

3
What are management practices? (C)

• A. Rehearsals
• B. Something doctors have
• C. What managers do when they do managing in
  everyday organizational life
• D. Illegitimate and non-sanctioned activities

4
Which one of the following would be the best
definition of organizational stakeholders? (A)

• A. People who have an interest in the
  organization
• B. People who own shares in a company
• C. People who picket a company
• D. All of the above

5
Much of the theorizing in psychology implicitly
deals with the question of what makes us who we
are. Some argue we are the way we are because of
genetics, and others say it is because of our
learning and environment. This debate is commonly
known as the __(A)__debate.

• A) Nature versus nurture
• B) Biology versus psychology
• C) Who versus what
• D) All of the above

6
What is the term that reflects the belief that
humans naturally behave in hedonistic ways to
ensure their genes prevail over their
competitors? (C)

• A) Competition
• B) Cooperation
• C) The survival of the fittest
• D) The survival of the fastest

7
____(C)___ are desirable goals, varying in
importance, which serve as guiding principles in
peoples lives.

• A) Beliefs
• B) Attitudes
• C) Values
• D) Assumptions

8
Which of the following is not characteristic of
values? (D)

• A) Values serve as guiding principles in peoples
  lives
• B) Values can create tension between subjective
  values and societys values
• C) Values are trans-situational
• D) Values are easy to change to suit the
  situation

9
What is the tension relating to values
highlighted by Aronson (1960)? (A)

• A) Human are social animals living in a state of
  tension between values associated with their
  individuality and values associated with social
  conformance
• B) Humans are social animals that control tension
  because they create values to establish norms of
  how to get along as individuals and as a society
• C) Humans are social animals that use values as
  the building blocks of their culture, and so use
  culture to control tension
• D) All of the above

10
Teams and groups differ in a subtle way. The
difference is that __C___.

• A team is made up of two or more people
• Members of a team are trying to achieve similar
  goals
• Members of a team are bound together through a
  psychological contract
• There is no difference between a team and a group

11
Why do people form teams? (D)

• A) Survival by numbers
• B) A sense of belongingness
• C) A sense of identity
• D) All the above

12
When people in an organization begin to form
cliques, and their group identity becomes so
strong that they include and exclude people based
on whether they fit the groups bias and
perceptions, this is called ____A____.

• A) Team dynamics
• B) Racism
• C) In-group bias
• D) Team bonding

13
What is a common outcome of social facilitation
upon people performing simple tasks? (B)

• A. On simple tasks, people will lower their level
  of performance in the presence of others
• B. On simple tasks, people will increase their
  level of performance in the presence of others
• C. People can only ever perform simple tasks in
  the presence of others
• D. People can only perform complex tasks in the
  presence of others

14
Which of the following developed the model of
team roles that identified typologies of roles
that individuals adopted in teams? (B)

• A. Tuckman and Jenson
• B. Meredith Belbin
• C. Solomon Asch
• D. Frost and Robinson

15
What are the essentials of sensemaking?

• A satisfactory answer would provide a
  rudimentary gloss on the definition of
  sensemaking given by Weick a more sophisticated
  answer would do this and provide one or two
  examples.

16
List and describe the common perceptual errors.

• An ideal answer will list all common errors
  stereotypes, self-fulfilling prophecy, halo,
  attribution error, and dissonance.

17
List and describe Peter Frosts Seven Deadly INs.
Using your knowledge gained in the subject,
provide some advice on how the INs can be managed
in teams.

• A model answer will accurately describe each of
  the INs. A good answer will integrate the
  discussion of the Ins and the advice offered in
  managing the INs. The advice should be based in
  the theories and models covered in the subject,
  and the good student will explain why such
  approaches are necessary.