Performance Evaluations: Providing feedback in organizations

1
Performance EvaluationsProviding feedback in
organizations

• Wayne Smith, Ph.D.
• Department of Management
• CSU Northridge
• ws_at_csun.edu

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Key Differences between Professional evaluations
and Management evaluations
Evaluation Item Professional (Staff) Management (Administrator)
Self-evaluation and self-rating none Both objective scores and written narrative
Ranking of task importance none Self- and compare to supervisor
Focus Technical task ability and baseline professional skills Achievement of goals and alignment with higher organizational objectives
Measurement Specificity More categories of work functions, quantitative scale Fewer categories of work functions, qualitative scale
Future Improvement Written explicitly in a brief narrative Embodied in the evaluators verbal discussion