Daily Dose of Quality Improvement

1
AIM or Opportunity Statement Template An
opportunity exists to improve the ________________
__________________________________________________
______ (name process, or area to work
on) beginning with ______________________________
_____________________________ (beginning
boundary, starting point) and ending with
__________________________________________________
________. (ending boundary, finish point) This
effort should improve ____________________________
___________________________________________ (key
characteristics of area the team is working
on) for the _____________________________________
___________________________ (customers, staff or
those affected by the process under
improvement) This process is important to work
on now because ___________________________________
____________________________________ (what will
it improve and for whom?) The Baseline
measurement is defined as the following metric
___________________________________________
_______________________________________ (Indicate
the metrics starting point current state)
2
AIM or Opportunity Statement An opportunity
exists to improve the Immunization Clinic
Vaccinated Rate __________________________________
______________________________________ (name
process, or area to work on) beginning with
Patient Enters the Clinic ________________________
___________________ (beginning boundary,
starting point) and ending with Patient Leaves
the Clinic________________________________________
______ (ending boundary, finish point) This
effort should improve the patient flow for the
clients visiting the Immunization
Clinic ___________________________________________
____________________________ (key characteristics
of area the team is working on) for the
Clients, Nurse, Support Staff, ___________________
________________________________________ (custome
rs, staff or those affected by the process under
improvement) This process is important to work
on now because because of emerging competition
(WalMart, CVS, Rite Aide, etc.) and because we
want to provide good customer service. In
addition, we want to have better use of our
services and ultimately we want to increase the
number of people who are vaccinated. It will
impact our clients, internal staff, and
community. _______________________________________
________________________________ (what will it
improve and for whom?) The Baseline measurement
is defined as the following metric Increase the
number of people vaccinated by 25 (current
baseline is 1,000 people) and reduce wait time by
20 from a current average wait time of 30
minutes by January 31, 20XX
__________________________________________________
________________________________ (Indicate the
metrics starting point current state)