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Using mobile technologies to maximize productivity

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Patient Care and Services . Physician Office Automation . Computerized physician order entry . ... 40% of consumers indicate they would pay for mobile remote monitoring; – PowerPoint PPT presentation

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Title: Using mobile technologies to maximize productivity


1
Using mobile technologies to maximize
productivity profitability in your business
Presented by

2
What is MTAM?
  • MTAM is the Mobile Technology Association of
    Michigan, a non-profit trade association for
    Michigans mobile / wireless technology industry
  • Open to
    http//GoMobileMichigan.org
  • Companies, government, organizations, individuals
    and students
  • Working in mobile / wireless industry
  • Utilize mobile / wireless technologies in their
    own business verticals
  • Interested in learning more about the technology
  • Also the statewide producer / sponsor of Mobile
    Monday Michigan, a non-profit networking /
    education organization for those interested in
    the technology
    http//MobileMondayMichigan.org
  • Currently chapters in
  • Ann Arbor
  • Detroit
  • Grand Rapids
  • Lansing

3
Mobile / Wireless Technologies Used by Every
Business Vertical
4
Understanding Mobile
  • Multiple types of technologies
  • Mobile is MUCH more than what consumers can do
    with a cell phone or tablet device
  • Every business vertical will be affected by
    mobile technologies

5
What is mobile technology?
6
Mobile-2-Machine (M2M)
One of Michigans biggest opportunities to bring
manufacturing back to the forefront
  • 100 200 million M2M connections today expected
    to grow to 1 billion within 5 years
  • 60 billion connected M2M devices by 2020

REMINDER There are only 7 billion people in the
world
7
(No Transcript)
8
What is the Impact of M2M in Terms of Jobs/
Businesses?
  • Jobs / Businesses Created by this Technology
  • research development of the mobile devices
  • manufacturing of the mobile devices
  • transportation of the mobile devices to the
    consumer products firms
  • installation of the mobile devices
  • instruction writers to ease consumer use of the
    technology
  • software developers to enable the communication
    between devices
  • sales to the consumer electronics firms to
    incorporate the technology
  • and many more!

9
M2M Solutions How Businesses Are Using Mobile
  • Automotive
  • Embedded Device Lifecycle Management
  • Pervasive Computing/In-Vehicle
  • Energy and Utilities
  • Asset Management
  • Infrastructure and Systems Management
  • Automatic Meter Reading
  • Financial Services/Banking
  • Automated Solutions
  • ATMs
  • Kiosks
  • Point of Sales
  • Government
  • Regulatory Compliance
  • Security Surveillance
  • Tracking Management
  • Transportation Management
  • Customer Service
  • Insurance
  • Healthcare and Pharmaceutical
  • Patient Care and Services
  • Physician Office Automation
  • Computerized physician order entry
  • Retail
  • Logistics
  • Self-Service solutions
  • Kiosks, ATMs
  • Point of Sale
  • Telecommunications
  • Network Infrastructure
  • Network Management
  • Service Management
  • Travel and Transportation
  • Security operations
  • Track and Trace
  • Cross industry
  • Business Continuity
  • Business Process Management and Integration

10
M2M Solutions How Are Businesses Using Mobile
(contd)
  • Management
  • Production/Operations and Logistics
  • Security and Disaster Recovery
  • Computer Services
  • Security
  • Customer Relationship Management
  • Field Services Effectiveness
  • Sales Productivity
  • Digital Media
  • Distribute Digital Media
  • Mobile Commerce
  • Cashless Mobile Payments
  • Product Lifecycle Management
  • Engineering and Analysis
  • Supply Chain Management
  • Supply Chain Management Services
  • Surveillance and security
  • Security event management
  • Security systems and operations

11
Visual Examples
  • How can these be translated for use in your firm?

12
Mobile Commerce
13
RFID (Radio Frequency ID tags)
14
Mobile Sensors
Dangerous Chemical Detection
Radiation Detection
15
Tele-matics / Connected Vehicle (V2V)
Example of Augmented Reality technology use
16
mHealth
  • 40 of consumers indicate they would pay for
    mobile remote monitoring
  • 40 of physicians say they could eliminate up
    to 30 of office visits thru mobile health
    strategies

17
Vehicle to Infrastructure (V2X)
18
Mobile in the Military
A 120mm GPS-equipped mortar knows where it's
going. (credit US Army)
  • The average American uses GPS to navigate a road
    trip or find cheap gas on the way home from work.
  • Meanwhile, the U.S. Army has long been busy
    coming up with ways to harness GPS other
    mobile technologies for warfare.

19
Mobile in Government
Michigan Dept. of Human Services
Michigan Education Savings Plan
Michigan Camping Recreation Locator
20
Mobile in Education
21
Mobile in Manufacturing
22
The Smart Home / Commercial Buildings
  • Analyst firm Berg Insight is claiming that smart
    home installations will be a 9.5 billion market
    by 2015, up from 2.3 billion last year.
  • Growth in home / business installations will also
    mean a big boost in revenue for installers and
    manufacturers of mobile technologies, and the
    need for more firms to provide these services.

23
Utilities
24
Emergency Management
  • Researchers used anonymised information about
    the phone towers people were using.
  • From that data, they estimated 600,000
    Haitians had left the capital in the first 19
    days after the crisis, and were able to locate
    concentrations of displaced people on a map.
  • Scientists forwarded this analysis to aid
    coordinators in the field so supplies could be
    targeted to specific locations

Estimated distribution of Haiti population 19
days after the earthquake
Estimated population location during Haiti
cholera outbreak
25
How can mobile make your business more productive
and profitable?
26
Ask Yourself
  • Could mobile technology enable customers to order
    and pay for your products / services via their
    mobile device?
  • Can you use social media (customers on mobile) to
    interact w/ customers on a more in-depth level?
  • Will location-based technology enable you to more
    effectively target potential customers?
  • Can you make your field staff more productive by
    dispatching them with tools provided by GPS
    mobile technology?
  • Can you get more immediate response from
    customers by sending offers to their mobile
    devices?
  • Could you operate your business more effectively
    if you could access live / up-to-date data from
    wherever you are?
  • Would your staff be more productive and able to
    communicate more effectively if they had
    company-provided mobile devices?

27
Ask yourself
  • Can mobile technologies make your supply chain
    process more efficient?
  • Can mobile marketing increase your response
    rates, ROI, and lower your costs?
  • Could you increase customer / prospect engagement
    with your website with mobile technologies?
  • Can mobile technologies be used to make trade
    shows, conferences, etc. more productive for your
    firm and increase the ROI of participation?
  • Can mobile technologies assist you in the hiring,
    training process?
  • Can mobile technologies improve communications
    with your staff?
  • Many other questions related specifically to your
    type of business (MTAM can help with this)

28
Where to Start
  • Communication
  • BYOD or company-provided devices for staff
  • Policies who owns content, who pays the bill,
    what happens when they leave the firm, access to
    what company data
  • Marketing
  • Do you need an app?
  • What are the most effective mobile marketing
    technologies for your type of firm?
  • How do you integrate into your existing marketing
    plan?
  • Field Staff
  • Need to track and/or dispatch people?
  • Need off-site payment capabilities?
  • Need off-site access to real-time data?
  • Customer Service
  • What will improve customer service?
  • Operations
  • Can real-time analytics make us more productive /
    profitable?
  • Can we save money by more effective supply chain
    / inventory management?

29
Michigan and Mobile Technology
  • What role does mobile / wireless technology play
    in Michigan, and what will its impact be on the
    states businesses and economy?

30
The impact of Mobile in Michigan
  • The mobile / wireless industry has a very high
    Jobs Creation Factor of 3.9 this factor is one
    of very few comparable to the states
    manufacturing industry.
  • This means
  • 1 mobile/wireless-related job created 3.9
    additional jobs

31
Bottom lineMichigan is becoming a national
leader in the mobile / wireless industry.
Businesses that embrace the technology now will
have the competitive advantage.
32
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