Introduction to Supply Chain Management

1
Introduction to Supply Chain Management

• Unit Tutor
• Neil Towers
• N.Towers_at_umist.ac.uk

2
Principal Components of SCM

• Strategic Management
• Logistics
• Marketing
• Relationship partnerships
• Best Practices
• Organisational behaviour
• (Croom et al, 2000)

3
Supply Chain Concept

• It includes all parties and logistics operations
  from Supplier to Customer within a single system
• The scope includes procurement, production and
  distribution operations
• It extends across all organisational boundaries

4
Supply Chain Concept continued

• It is co-ordinated through an information system,
  accessible to all members
• The Primary objective is service to Customers
• The objectives of individual supply chain members
  are achieved through the performance of the chain
  as a whole
• (Houlihan, 1985)

5
Definition of SCM

• The set of entities, including suppliers,
  logistics services providers, manufactures,
  distributors and resellers through which
  materials, products and information flow
• (Kopczak, 1997)

6
Strategies for SCM

• Focus on satisfying End Customers
• Formulate implement strategies that Capture and
  Retain End Customer business
• Manage the Supply Chain Efficiently and
  Effectively

7
Focus on processes
8
New Retail Landscape

• Globalisation of supply and demand
• Commoditisation of core activities
• Polarisation of wealth and time
• Diversification with new categories
• Redefinition by new channels