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Title:

???????????? ???????????? ???????? OSS ??????

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Title: PowerPoint Author: VIMPELCOM Last modified by: Created Date: 3/25/2005 8:36:16 AM – PowerPoint PPT presentation

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Tags: oss | pdca

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Title: ???????????? ???????????? ???????? OSS ??????


1
????????? ??? ????????????????? ?????? ????? ??
? ???????
  • ???????????? ???????????? ???????? OSS ??????
  • ????? ??????
  • ??????,
  • ?????? 2013

2
???????? ?????? ????? ?? ? ???????
  • ????? ?????????
  • ??????? - ?????????
  • ??????? ????? ? ????? ????? ? ??????
  • ??????? ?????????? - ????? ??????

?? ?????? ??????? ??????? M???????? ???????
?????
??????? IP-????? ???? ?????????? ??????
3
??????????? ?? ????? ???????? ????????
4
? ??? ?? ???????????????? (2 ??????????? - 2
???????)
????? ?? ?????????
????? ?? ??????? ? ????????
5
??????? ????? ?????????? ? ?????????
6
????????? PDCA ?? ???????? ? ????????
7
?????? ???????????
8
??? ?? PDCA ? BSS/OSS
  • ?????? ?? ??????????????
  • ????? ?????????? Act ????? ???? ? ?????? ??????
  • ????? ?????????????? ??????? Do ????? ???? ??
    ????????? ??????
  • ??????????? ???????? ?????? ? ????????? ? ?
    ??????????????? ????? ???????? ? BSS ? OSS
    ???????
  • ?????? ?????????? ????????
  • ????? ???????????????? ????????

9
??????? ?????? ???? ????????????????
?? ????????? ????? ????????? ? ???????????????
?? ??????????? ????? ???????????? ?
?????????????
  • 2 ??????????? ???????
  • 2 ??????????? ?????????
  • 2 ???. ???????????
  • 2 ?????????.

10
???????? ?????? ?????
BSS ?????? ???? ????? ??????????? Selfservice
???????? ???????? ????????? ?? ?????? BSS-OSS
  • OSS ?????? ????? ?????
  • ??????????????
  • ??????????????
  • ????????? ??????

11
????? ??????
  • BSS/OSS ?????? ??????????, ??????? ????
    ???????????? ? ITSM.
  • 2. ??????-??????? ?????? ???? ????????????????-
    ?? ????????? ????? ????????? ? ???????????????
  • - ?? ??????????? ????? ???????????? ? ?????????
  • - 2 ??????????? ???????- 2 ???????????
    ?????????- 2 ????????????
  • - 2 ?????????- 1 ?????????? ???????????- 1
    ?????????? ?????????- 1 ?????????? ?????????-
    1 ?????????? ????????.
  • 3. ?????? ???? ???????????
  • - ??????????????? ?? ???????? ?????????
    ?????????
  • - ??????? ????????, ??????????? ?? ??????

12
???????
??????? ?? ????????!
13
??? ????? ?????? ? Outsourcing ?
1. Outsource ?????? ????? ?? ????? ????????
?????? ???????.
  1. ?????? ? ??????? ???????? ?????? ??????? ??????
    ???? ??????????????

3. ?????????? ??????????? ????? ???????????????
?? ???????????? ???????
  • 4. Outsource ????? ????????? ????????
  • ?? ????????
  • ?? ???????????
  • ?? ????????? ? ????????
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