Unit 6

1
Unit 6 Self reflection

• Unit purpose To assist controllers to improve
  their performance through self-reflection.
• Learning outcomes The controller will be able to
  apply the process of self-reflection using such
  methods as video analysis, diaries and mentoring,
  and will apply the process to improve his or her
  performance as a controller.
• Content
• The self-reflection process
• Why self-reflection is important
• Mentoring and self-reflection
• Controller diaries and reports
• Using videos
• Understanding and handling criticism

2
The self-reflection process

• Perform an activity
• Review how well it went
• Identify what you could have done/changed to
  improve the outcome
• Implement changes

3
Why is self-reflection important

• Key areas of officiating
• Oversight, leadership, organisational skills
• Decision making
• Communicating

4
Methods of self reflection

• Mentoring
• Controlling diary
• Using video

5
Mentoring - 1

• Interactive process
• Behaviours, not on specific actions
• Sounding board
• Feedback

6
Mentoring - 2

• Prepare for the meeting
• Focus on goal(s) and plan(s) for change
• Describe, evaluate and explain
• Remember and review your good points
• Follow-up, review, re-evaluate

7
Mentoring - 3

• When mentoring
• Be non-judgemental
• Give constructive feedback
• Let the official do the work
• Ask focus questions
• How did you think that went?
• How did you feel?
• What went well?
• Were there any problems?
• How can they be solved?
• What can you improve on for next time?

8
Controller diaries and reports

• Keeping a controlling diary
• Simple and specific
• Describe before judging
• Record positive outcomes
• Evaluation
• Brainstorm solutions
• Re-evaluate
• Try again

9
Controllers reports

• Rule 32.2 No more than 6 weeks after the event
  the Orienteering Australia Controller shall send
  a report to the Orienteering Australia appointing
  body.

10
Handling criticism

• You can never please all of the people all of the
  time.
• Communication skills are fundamental.
• Criticism/conflict can be with
• Event officials
• Competitors
• Others (spectators, landowners etc.)
• Learn from situations