Non-Verbal Communication

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Non-Verbal Communication

• Communicating without language

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Types of non-verbal communication

• There is really no part of the day that we are
  not emitting receiving messages from others in
  a non-verbal form.
• In N.A only about 10 of what we communicate is
  verbalized.
• Those who study non-verbal communication have
  identified several ways in which humans convey
  messages without speaking.

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Locomotion

• How you walk the speed of your movement can
  speak volumes about your intent, interest, as
  well as your emotion

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Adornment

• How accessorizing your clothing body sends
  messages to the receiver that may or may not be
  intended - Changing fashion trends can often be
  misunderstood by those of different generations.

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Silence

• Not speaking or responding during conversation
  can send a variety of messages to those that
  observe this behaviour

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Volcalics

• When you speak you inflect, carry a tone,
  sometimes speak quickly, and other times very
  slowly - even though these are vocalized it falls
  under the category non-verbal communication

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Chromenics

• Pausing or waiting while conversing with someone
• The silence can have many meanings - for example
  you are pondering or disagreeing.

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Eye Contact

• An indication of interest or involvement in what
  is being said - the length of time you gaze at
  someone, the number of times you look at someone,
  and how many times you blink can send a number of
  different messages

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Haptics

• Touching as a form of communication - this may
  include shaking hands, a pat on the back

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Proxemics

• The distance that you leave between you someone
  else - distance changes depending on your
  relationship with the other person - culture also
  plays role in determining the distance

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Olfactics

• Smell can send a message to someone- North
  Americans tend to go out of the way to mask body
  order.

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Sounds Symbols

• Grunts or pausing with an ahsound sends clear
  messages to the receiver - they are not formal
  words therefore they are considered non-verbal
  communication.

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Posture

• How you present yourself while speaking to
  someone can send many mixed messages.
• Slouching or leaning on something while
  conversing may indicate to a receiver a lack of
  interest

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Misunderstood

• Did you ever get into trouble for looking at an
  adult or a friend the wrong way?
• It is not surprising that non-verbal messages are
  misinterpreted seeing as you spend very little
  time perfecting them.
• Look at the following pictures and identify the
  emotion you believe to be the message the model
  is attempting to convey.

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• Is this woman happy?
• Is this woman angry?
• Is this woman frightened?

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Why is our non-verbal communication so important?

• Just think how difficult it would be to talk when
  meeting someone for the first time if the person
  did not move, kept a straight face, and spoke
  with no change in voice.
• You would never get a feeling for the person
  and you might get the impression that the person
  was very formal and remote, which could be
  opposite to the impression the person is trying
  to give you.