We are delighted to have you!

1
Welcome Health Science and Nursing Students

• We are delighted to have you!

2
Instructions

• Complete the five Educational Modules for
  Infection Control, Hospital Safety, Patient
  Diversity, Safety Goals and Age Specific Care
• Complete the five educational modules quizzes
  with a score of 80 or better
• Print a copy of your quiz results
• Read information provided about Methodist Medical
  Center
• Complete the HIPAA 101 training module
• Print, read and sign the Confidentiality
  statement
• Print and sign the HIPAA Training Documentation
  Form
• Print and complete the Immunization Record
• Give quiz report, confidentiality statement and
  immunization record to your instructor.

3
MMC MISSION and VISION

• We serve the community by improving the quality
  of life through better health.
• MMC will be a local, regional and national
  healthcare leader known for compassionate care
  delivered with the highest quality.

4
MMC VALUES

• Integrity
• Quality
• Serving the Customer
• Caring for and Developing our People
• Using the Communitys Resources Wisely

5
Parking

• Students are instructed to park in employee
  parking located behind the hospital off of West
  Tennessee Avenue.

6
Smoking Policy

• Methodist Medical Center is a non-smoking
  facility.
• Visitors/staff can smoke ONLY in designated areas
  OUTSIDE the hospital.
• An enclosed smoking gazebo is located across from
  the Emergency Department.
• s

7
In-House Referral Services

• Diabetic Specialist
• EnteroStomal Specialist
• Infection Control / Risk Management
• House Chaplain
• Safety and Security
• Engineering
• Outcomes Management
• Hospitality House
• Educational Learning

8
Code Blue

• Verify that patient is unresponsive
• ABCs
• A - Open airway
• B Breathing (Look, listen and feel)
• C Circulation
• ..if breathing call RN for change in status
• Verify white name tag (full code)
• Call x1500 and begin CPR

9
Code Blue Student Role

• Stay with assigned patient
• You may go to the code room if situation allows
• Assist as needed elsewhere
• Be supportive of roommate

10
HIPAA Your Guide to the Privacy Rule

• Health Insurance Portability and Accountability
  Act
• A Patients Rights Law
• Confidentiality
• Protected Health Information (PHI)

11
Integrity

• Building trust with our customers and each other
  by being honest, ethical and consistent in what
  we say and do.
• Always do right. It will gratify some people and
  astonish the rest. Mark Twain

12
Integrity (cont)

• Appropriate Staff and Leadership Behaviors
• Guidance for fair treatment of employees,
  patient, customer service, billing, records,
  funds, conflict of interest, drugs or alcohol
• Integrity reporting process
• A concern arises
• Discuss the issue with supervisor
• or other company resource
• Contact the Integrity-Compliance Office

13
Teamwork Philosophy

• People working together, supporting, respecting
  and appreciating each other
• We are linked by one common purpose serving our
  patients and our community

14
Teamwork Standards of Performance

• Encourage each other
• Solve problems immediately as a team
• Rudeness is never appropriate
• Welcome new staff
• Hold an end-of-shift team meeting
• Build relationships

15
Teamwork Standards Cont.

• Be professional, but do not forget your sense of
  humor
• Recognize and reward good teamwork
• Be observant of the entire teams work
• Respect everyone for their skills

16
C.N.A.

• ADLs, Vital Signs, Surgical Preps, Weights
• Admission Room Set-up
• Answer call lights
• Charting Specific to their role
• Safety Monitoring
• Restraint checks every 2 hours
• Falls precautions every hour
• Patient checks every 2 hours for
• T, C, DB

17
C.N.A. (cont)

• Post Mortum care
• Meal tray set-up and pick-up
• Obtain routine urine and stool specimens
• Report changes in condition or in skin integrity
• Support Role Pick up Lab RX, replace stock,
  cleaning, empty sharps containers

18
LPN

• 12 Hr. Chart Checks/Documentation
• AcuChecks Dressing Changes
• Charting IVs and drainage tubes
• Medication administration
• Monitor PCAs, Blood, Epidurals and Chemo
• Permits and check-off lists
• Post-procedural and neuro checks

19
LPN (cont)

• Routine treatments and procedures
• Sign off orders/clarify orders
• MD Communication and Pt. Education
• Admission history home medications
• Starting and maintaining IVs
• Telemetry set-up and monitoring
• Safety monitoring

20
RN

• Patient assessments
• Blood initiation and monitoring
• Reporting of Patient change of status to MD
• Documentation, order sign-off and clarification
• Discharge process
• Patient and Family education Disease process,
  surgery and procedures

21
RN (cont)

• IV additive and med. pushes. Draw Blood
• Initiate and maintain IVs, PCA and Epidural
  pumps
• Initiate care plans and order sets
• Insertion of NG and feeding tubes
• Initial intense special circumstance assessment
  (TEE, Arteriogram, Heart Cath.)

22
RN (cont)

• Reporting test results
• Rhythm interpretation and telemetry set-up
• TPN initiation and maintenance
• Central line maintenance and drsg.
• Restraint, Falls precautions, skin assessment
• Medication administration

23
Customer Service

• Identify the Customer
• Greet the customer
• Introduce self before care begins
• Keep the customer informed
• Maintain privacy and confidentiality

24
Customer Service (cont)

• Respond promptly to the customer needs and
  complaints
• Stay calm in stressful situations
• Listen attentively
• Create a positive work environment
• Be knowledgeable of hospital information

25
Emergency Codes

• Code Red Fire
• Code Blue Cardiac Arrest
• Code Green Pt. or staff in danger
• Code Pink Baby Taken
• Code Black Bomb threat
• Code Yellow Disaster
• Code Orange Helicopter arrival

26
Emergency Codes (cont)

• Code Purple Hostage situation
• Code Gray Severe weather
• Code White NBC Nuclear, Biological
  or Chemical exposure

27
Fire Safety (R.A.C.E.)

• Remove Everyone from immediate area of danger
• Activate Alarm systems Fire pulls and x1500
  Code Red
• Close Doors and windows
• Evacuate / Extinguish

28
Management of Occupational Exposure

• Confidential
• Performed by or under supervision of physician or
  other licensed healthcare professional
• Document circumstances of exposure
• Identify source patient and test their blood
• Make results available to exposed employee