Online Business

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E-Commerce

• Online Business
• Chapter 9
• Section 2

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Vocabulary

• Start-up- A newly formed business that is usually
  small.
• E-Tail- Electronic retail
• Multi-channel retailer- Uses several methods to
  sell products
• Brick-and-Mortar- Actual buildings such as stores
  and warehouses
• Clicks and Mortar- The use of both the internet
  and buildings such as stores and warehouses to
  conduct business

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Importance of Virtual Business

• Internet has created a boom in new virtual
  businesses
• It makes it possible to communicate online with
  customers
• Most of these businesses are start-ups

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The Basics of E-Commerce

• E-Commerce is a way people can buy products from
  different stores using the internet.
• This has changed the way business activities are
  conducted and how their products are sold.
• Examples are E-tail and E-Ticket

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What Consumers buy Online
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E-Tail

• E-Tail is the electronic retail
• E-Tailers sell products over the internet through
  E-Commerce
• Multi-Channel retailers sell products in stores,
  by mail, and online
• Brick-and-Mortar stores are actually buildings or
  warehouses
• Click-and-Mortar operations are businesses that
  use the internet as well as actual buildings
• E-Commerce makes it easier and cheaper to send
  catalogs of e- tailers products to customers

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Advantages of E-Tailers

• Convenience-You can shop at home, 24 hours a day
• Choices-more companies,
• Web sites such as shopping. COM allows customers
  to compare products and prices

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Disadvantages of E-Tailers

• Buying power-Easy to overspend online. You can
  order things by mistake
• Additional charges-Things are delivered by mail,
  in which you have to pay shipping charges and
  takes
• Immediacy-You have to wait for products to be
  delivered
• Relying on Observation-Online buying requires you
  to rely on pictures or descriptions, instead of
  seeing and trying products

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E-Tickets

• 70 of travelers in U.S. shop for airline tickets
  online
• They are cheaper and allow you to compare offers
  and prices
• The airlines could loose your e-tickets in their
  computer
• Travelers can use self-service check in, and
  avoid some of the lines in crowded terminals

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Science and Technology Trends

• At the 2006 winter Olympic games a material
  called d3O was used to protect Canadian and U.S.
  skiers from being injured on the slalom runs. If
  the skiers were to crash it would harden
  instantly so they wouldnt be hurt. Competitive
  skiers love it. Scientist Dr. Phil Green was the
  inspiration for the d3O product.