Supports coordinators and considerations

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Supports coordinators and considerations
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SCO ROLES WITH CONSIDERATIONS

• Review alerts in HCSIS for considerations
  submitted by the IMT (Independent Monitoring
  Team)
• Communicate consideration with the appropriate
  team member but not limited to the following
  consumer, family, and provider
• Respond to consideration in HCSIS within 45 days
• Upon the request of the AE, revise consideration
  in HCSIS
• HCSIS will send alerts every 10 days for
  consideration that need to be addressed

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HCSIS Consideration Process fLOW
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Example of a consideration response that would
not be approved by AE

• Consideration Consumer stated he wants to be a
  school teacher.
• Consideration response The consumer does not
  have the ability to be a school teacher.
• The supports coordinator needs to think outside
  the box and be creative in approaching
  considerations.
• Also, if the consideration phrase begins with
  Consumer stated the supports coordinator must
  state in the considerations response that the
  consideration was discussed with the consumer.

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What is closing the LOOP?

• Satisfactory action taken in regards to
  considerations

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What two groups should be satisfied?

• Group 1- Individual satisfaction
• Consumer/Spokesperson satisfaction with the
  responses or actions.
• Group 2- IM4Q/AE satisfaction
• Satisfaction with the response. Satisfied with
  the details given. The who, what, where, when and
  why.

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SCO ROLES WITH providers

• Ensure that providers are in the loop of the
  process of considerations, signs of quality, and
  major concerns that will be entered and addressed
  in HCSIS
• Coordinate and meet with providers to
  address/resolve considerations and major concerns

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Questions?