Travel business on-line

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Travel business on-line
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Learning Objectives

• To know the trend of E-business in the travel and
  tour industry.
• To know how travelers use technology.
• To know the impact of technology on the travel
  industry.

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Its the internet time
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Its the internet time
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Its the internet time
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Its the internet time
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Its the internet time
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How travelers use the Net

• Searching for information about destinations.
• http//www.lonelyplanet.com
• Searching for and booking flights
• http//expedia.com

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How travelers use the Net

• Finding the right hotel
• http//www.all-hotels.com/
• Rent a car
• http//www.hertz.com/
• Plan a tour
• http//www.mtsobek.com
• Contact anyone while on a trip
• Finding special services
• http//www.gaykeywestfl.com/accommod.html
• http//www.dts.org
• http//cyber-adventures.com/

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Travel industry on-line

• Travel suppliers are employing the Net to extend
  their reach and convey content in an emotional
  way.
• http//www.mtsobek.com
• Suppliers use Net to introduce the product in a
  more attractive way.
• http//disney.go.com/Disneyland/

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Travel industry on-line

• Net allows the travel suppliers to reach travel
  buyers without having to go through layers of
  intermediaries.
• http//www.cathay-usa.com
• E-ticketing
• Instead of a paper ticket, we will email the
  traveler a receipt listing all his booking
  details. At the same time, all that information
  is also stored in airlines computer, so the
  traveler would need only to present his passport
  at the airport check-in counter before departure
  in exchange for a boarding pass.

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Sites of travel agencies based in Singapore

• http//www.4windstravel.com/
• http//www.anglofrench.com.sg/
• http//www.chanbrothers.com.sg/
• http//www.corporate.com.sg/

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Consider the following questions

• How do travelers use the internet?
• What is the limitation of using the internet for
  planning trips?
• What are the impacts of internet on the travel
  industry?
• Does internet bring opportunities or threats to
  travel agencies? Why?
• What should travel companies do in order to
  survive and grow?