Title: How you can profitably grow your Contractor
1Marketing and Selling
How you can uncover 10,000-1,000,000 or more in
new found sales from your business in the next
60-90 days!
1
2Small business administration study
- 60 of all new businesses fail within the first
six years of operation. - Dun and Bradstreet estimates 82 will go under by
their 10th anniversary.
2
3Two reasons why businesses fail
- Failure to understand the market for the
businesss product or service. - One of the biggest problems with small-business
owners is that they have a great idea about going
into business, but they dont have a clue about
the amount of work it will take to get their
product or service to their clients.Moe Mowry -
Business Development OfficerSmall Business
Administration
3
4Two reasons why businesses fail
- Failure to understand the market for the
businesss product or service. - One of the biggest problems with small-business
owners is that they have a great idea about going
into business, but they dont have a clue about
the amount of work it will take to get their
product or service to their clients.Moe Mowry -
Business Development OfficerSmall Business
Administration - Inadequate capitalization
3
5How should your marketing and selling be
different today?
- Asset marketing
- Discovering hidden assets
- Optimization
- Leverage
4
6How should your marketing and selling be
different today?
- Asset marketing
- Discovering hidden assets
- Optimization
- Leverage
- Multi-pillar marketing
4
7How should your marketing and selling be
different today?
- Asset marketing
- Discovering hidden assets
- Optimization
- Leverage
- Multi-pillar marketing
- Systemization of your marketing process
4
8How should your marketing and selling be
different today?
- Asset marketing
- Discovering hidden assets
- Optimization
- Leverage
- Multi-pillar marketing
- Systemization of your marketing process
- Three ways to exponential growth
4
9How should your marketing and selling be
different today?
- Asset marketing
- Discovering hidden assets
- Optimization
- Leverage
- Multi-pillar marketing
- Systemization of your marketing process
- Three ways to exponential growth
- Performance based
4
10Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
5
11Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
5
12Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
5
13Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
5
14Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
5
15Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
- Sub-par sales performance
5
16Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
- Sub-par sales performance
- Relationships with other businesses
5
17Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
- Sub-par sales performance
- Relationships with other businesses
- Location
5
18Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
- Sub-par sales performance
- Relationships with other businesses
- Location
- Reputation
5
19Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
- Sub-par sales performance
- Relationships with other businesses
- Location
- Reputation
- Current sales / marketing process
5
20Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
- Sub-par sales performance
- Relationships with other businesses
- Location
- Reputation
- Current sales / marketing process
- Current customers / clients
5
21Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
- Sub-par sales performance
- Relationships with other businesses
- Location
- Reputation
- Current sales / marketing process
- Current customers / clients
- Prospective customers / jobs
5
22Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
- Sub-par sales performance
- Relationships with other businesses
- Location
- Reputation
- Current sales / marketing process
- Current customers / clients
- Prospective customers / jobs
- Up-selling and packaging opportunities
5
23Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
- Sub-par sales performance
- Relationships with other businesses
- Location
- Reputation
- Current sales / marketing process
- Current customers / clients
- Prospective customers / jobs
- Up-selling and packaging opportunities
- Average client value
5
24Your marketing sales mindsetOptimizing
leveraging hidden marketing assets
- Past customers / clients
- Owner expertise
- Staff expertise
- Under-promoted U.S.P.
- Unique product or service or delivery
- Sub-par sales performance
- Relationships with other businesses
- Location
- Reputation
- Current sales / marketing process
- Current customers / clients
- Prospective customers / jobs
- Up-selling and packaging opportunities
- Average client value
- Community relationships
5
25Optimizing and leveraging
Getting the maximum return, for the least amount
of expense, for the longest duration of time on
everything you are currently doing now, have done
in the past and will do in the future.
6
26Many companies will not survive the challenges of
marketing because they are only using one or two
pillars.
Advertising
Sales Staff
7
27In order for any business to work, it must
become a system, so that the business works
exactly the same way every time, down to the very
last detail. Michael Gerber-Consultant
Author, The E Myth
8
28Three ways to exponential growth
- More prospects
9
29Three ways to exponential growth
- More prospects
- Increase conversion rate of prospects to
customers
9
30Three ways to exponential growth
- More prospects
- Increase conversion rate of prospects to
customers - Increase in the value of customer
- Increase in the average transaction value
- Increase in the number of transactions
9
31Three ways to exponential growth
Growth objective 20
Small improvements in each area will give you
dramatic growth overall
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32Three ways to exponential growth
Growth objective 20
Small improvements in each area will give you
dramatic growth overall
10
33Three ways to exponential growth
Growth objective 20
Small improvements in each area will give you
dramatic growth overall
10
34Three ways to exponential growth
Growth objective 20
Small improvements in each area will give you
dramatic growth overall
10
35Three ways to exponential growth
Growth objective 20
Small improvements in each area will give you
dramatic growth overall
10
36Three ways to exponential growth
Growth objective 20
Small improvements in each area will give you
dramatic growth overall
10
37Performance based marketing
Performance is maximized only when all marketing
assets are leveraged in a multi-pillar system,
growing the business all 3 ways.
11
38Performance based marketing
No better investment in your business than
marketing
Marketing and innovation make money, everything
else is a cost.Peter DruckerManagement
Consultant
12
39Performance success stories1
- Retail Store
- 2,000 investment
- 250,000 sales increase in 1st year
- Annual ROI 5,0002
1 Utilized all 3 ways to grow the business,
optimized and leverages all assets, implemented
multi-pillar system
13
2 Assuming 40 Gross Margin
40Performance success stories1
- Retail Store
- 2,000 investment
- 250,000 sales increase in 1st year
- Annual ROI 5,0002
- Professional
- 3000 investment
- 62,500 sales increase in 90 days
- Annual ROI 3,3332
1 Utilized all 3 ways to grow the business,
optimized and leverages all assets, implemented
multi-pillar system
13
2 Assuming 40 Gross Margin
41Performance success stories1
- Retail Store
- 2,000 investment
- 250,000 sales increase in 1st year
- Annual ROI 5,0002
- Professional
- 3000 investment
- 62,500 sales increase in 90 days
- Annual ROI 3,3332
- Service Company
- 48,000 investment
- 30,000,000 sales increase over 2 years
- Annual ROI 12,5002
1 Utilized all 3 ways to grow the business,
optimized and leverages all assets, implemented
multi-pillar system
13
2 Assuming 40 Gross Margin
42Performance success stories1
- Retail Store
- 2,000 investment
- 250,000 sales increase in 1st year
- Annual ROI 5,0002
- Professional
- 3000 investment
- 62,500 sales increase in 90 days
- Annual ROI 3,3332
- Service Company
- 48,000 investment
- 30,000,000 sales increase over 2 years
- Annual ROI 12,5002
- Manufacturing Company
- 12,000 investment
- 550,000 sales increase in 1st year
- Annual ROI 1,8332
1 Utilized all 3 ways to grow the business,
optimized and leverages all assets, implemented
multi-pillar system
13
2 Assuming 40 Gross Margin
43Marketing multi-pillar system
- U.S.P. / E.V.P.
14
44Marketing multi-pillar system
- U.S.P. / E.V.P.
- Exponential marketing
14
45Marketing multi-pillar system
- U.S.P. / E.V.P.
- Exponential marketing
- Relationship marketing - Optimize customer
database
14
46Marketing multi-pillar system
- U.S.P. / E.V.P.
- Exponential marketing
- Relationship marketing - Optimize customer
database - Strategic alliance marketing
14
47Marketing multi-pillar system
- U.S.P. / E.V.P.
- Exponential marketing
- Relationship marketing - Optimize customer
database - Strategic alliance marketing
- Custom advertising - Web optimize the media
14
48Marketing multi-pillar system
- U.S.P. / E.V.P.
- Exponential marketing
- Relationship marketing - Optimize customer
database - Strategic alliance marketing
- Custom advertising - Web optimize the media
- Community relations marketing
14
49Marketing multi-pillar system
- U.S.P. / E.V.P.
- Exponential marketing
- Relationship marketing - Optimize customer
database - Strategic alliance marketing
- Custom advertising - Web optimize the media
- Community relations marketing
- One to one direct marketing
14
50Marketing multi-pillar system
- U.S.P. / E.V.P.
- Exponential marketing
- Relationship marketing - Optimize customer
database - Strategic alliance marketing
- Custom advertising - Web optimize the media
- Community relations marketing
- One to one direct marketing
- Word of mouth referral
14
51Pillar 1
Unique Selling PropositionExtra Value
Proposition (U.S.P. / E. V. P.)Differentiate
or Die by Jack Trout
15
52Pillar 1
Unique Selling PropositionExtra Value
Proposition (U.S.P. / E. V. P.)Differentiate
or Die by Jack Trout
Two Questions You Need To Answer
1. Why do people do business with you now?
2. If they are not doing business with you now,
why should they?
15
53Pillar 1
Unique Selling PropositionExtra Value
Proposition (U.S.P. / E. V. P.)Differentiate
or Die by Jack Trout
Two Questions You Need To Answer
Three Ways To Achieve A U.S.P. / E.V.P.
1. Why do people do business with you now?
2. If they are not doing business with you now,
why should they?
15
54Pillar 1
Unique Selling PropositionExtra Value
Proposition (U.S.P. / E. V. P.)Differentiate
or Die by Jack Trout
Two Questions You Need To Answer
Three Ways To Achieve A U.S.P. / E.V.P.
1. Why do people do business with you now?
1. Price leadership
2. If they are not doing business with you now,
why should they?
15
55Pillar 1
Unique Selling PropositionExtra Value
Proposition (U.S.P. / E. V. P.)Differentiate
or Die by Jack Trout
Two Questions You Need To Answer
Three Ways To Achieve A U.S.P. / E.V.P.
1. Why do people do business with you now?
1. Price leadership
2. Differentiation
2. If they are not doing business with you now,
why should they?
15
56Pillar 1
Unique Selling PropositionExtra Value
Proposition (U.S.P. / E. V. P.)Differentiate
or Die by Jack Trout
Two Questions You Need To Answer
Three Ways To Achieve A U.S.P. / E.V.P.
1. Why do people do business with you now?
1. Price leadership
2. Differentiation
2. If they are not doing business with you now,
why should they?
3. Target / Niche Price leadership Differentiati
on
15
57Pillar 2
Optimizing current marketing for exponential sales
16
58Pillar 2
Optimizing current marketing for exponential sales
1. Integrate the USP / EVP into all marketing
efforts
16
59Pillar 2
Optimizing current marketing for exponential sales
1. Integrate the USP / EVP into all marketing
efforts
2. Consistently work at increasing the conversion
rate
16
60Pillar 2
Optimizing current marketing for exponential sales
1. Integrate the USP / EVP into all marketing
efforts
2. Consistently work at increasing the conversion
rate
A. Sales training
B. Follow-up systems
16
61Pillar 2
Optimizing current marketing for exponential sales
1. Integrate the USP / EVP into all marketing
efforts
2. Consistently work at increasing the conversion
rate
A. Sales training
B. Follow-up systems
3. Always work at increasing the average client
value
16
62Pillar 2
Optimizing current marketing for exponential sales
1. Integrate the USP / EVP into all marketing
efforts
2. Consistently work at increasing the conversion
rate
A. Sales training
B. Follow-up systems
3. Always work at increasing the average client
value
A. Higher average transaction value
B. Increase number of transactions
16
63Pillar 3
Optimizing customer baseCustomer relationship
marketing
Set-up a system for capturing and segmenting the
different types of clients
17
64Pillar 3
Optimizing customer baseCustomer relationship
marketing
Set-up a system for capturing and segmenting the
different types of clients
Past A. Re-capture
17
65Pillar 3
Optimizing customer baseCustomer relationship
marketing
Set-up a system for capturing and segmenting the
different types of clients
Past A. Re-capture
Present A. Retain B. Work the back-end
17
66Pillar 3
Optimizing customer baseCustomer relationship
marketing
Set-up a system for capturing and segmenting the
different types of clients
Past A. Re-capture
Present A. Retain B. Work the back-end
17
67Pillar 4
Strategic alliance marketing
18
68Pillar 4
Strategic alliance marketing
1. Your own client base
18
69Pillar 4
Strategic alliance marketing
1. Your own client base
A. Seek an endorsement
18
70Pillar 4
Strategic alliance marketing
1. Your own client base
A. Seek an endorsement
2. Complimentary businesses outside your client
base
18
71Pillar 4
Strategic alliance marketing
1. Your own client base
A. Seek an endorsement
2. Complimentary businesses outside your client
base
A. Cross-sell other services
18
72Pillar 4
Strategic alliance marketing
1. Your own client base
A. Seek an endorsement
2. Complimentary businesses outside your client
base
A. Cross-sell other services
B. Work their client base
18
73Piller 5
Custom advertising web and E-commerce
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74Piller 5
Custom advertising web and E-commerce
All media members work! You must learn to create
SYNERGY if you are going to maximize your
marketing and advertising investments.
19
75Piller 5
Custom advertising web and E-commerce
All media members work! You must learn to create
SYNERGY if you are going to maximize your
marketing and advertising investments.
1. Have the first four steps in place and working
19
76Piller 5
Custom advertising web and E-commerce
All media members work! You must learn to create
SYNERGY if you are going to maximize your
marketing and advertising investments.
1. Have the first four steps in place and working
2. Have a specific objective to accomplish with
the media
19
77Piller 5
Custom advertising web and E-commerce
All media members work! You must learn to create
SYNERGY if you are going to maximize your
marketing and advertising investments.
1. Have the first four steps in place and working
2. Have a specific objective to accomplish with
the media
3. Use each member of the media for its strength
19
78Piller 5
Custom advertising web and E-commerce
All media members work! You must learn to create
SYNERGY if you are going to maximize your
marketing and advertising investments.
1. Have the first four steps in place and working
2. Have a specific objective to accomplish with
the media
3. Use each member of the media for its strength
4. Three elements will determine success. You
must maximize all three A. Who does it
reach B. How often does it reach them -
frequency C. What is the message?
19
79Piller 5
Custom advertising web and E-commerce
All media members work! You must learn to create
SYNERGY if you are going to maximize your
marketing and advertising investments.
1. Have the first four steps in place and working
2. Have a specific objective to accomplish with
the media
3. Use each member of the media for its strength
4. Three elements will determine success. You
must maximize all three A. Who does it
reach B. How often does it reach them -
frequency C. What is the message?
5. Test against the control measure in terms of
profitability. If it is profitable do it some
more.
19
80Pillar 6
Community relations marketing
20
81Pillar 6
Community relations marketing
1. Community marketing is image marketing and
results marketing
20
82Pillar 6
Community relations marketing
1. Community marketing is image marketing and
results marketing
2. Leverage the donations you provide to groups
and associations
20
83Pillar 6
Community relations marketing
1. Community marketing is image marketing and
results marketing
2. Leverage the donations you provide to groups
and associations
3. Educate
20
84Pillar 6
Community relations marketing
1. Community marketing is image marketing and
results marketing
2. Leverage the donations you provide to groups
and associations
3. Educate
4. Press releases
20
85Pillar 7
Direct or one-to-one marketing
21
86Pillar 7
Direct or one-to-one marketing
1. Types of direct marketing
21
87Pillar 7
Direct or one-to-one marketing
1. Types of direct marketing
- Direct mail
21
88Pillar 7
Direct or one-to-one marketing
1. Types of direct marketing
- Direct mail
- Telemarketing
21
89Pillar 7
Direct or one-to-one marketing
1. Types of direct marketing
- Direct mail
- Telemarketing
- Displays
21
90Pillar 7
Direct or one-to-one marketing
1. Types of direct marketing
- Direct mail
- Salespeople
- Telemarketing
- Displays
21
91Pillar 7
Direct or one-to-one marketing
1. Types of direct marketing
- Direct mail
- Salespeople
- Telemarketing
- Web / E-commerce
- Displays
21
92Pillar 7
Direct or one-to-one marketing
1. Types of direct marketing
- Direct mail
- Salespeople
- Telemarketing
- Web / E-commerce
- Displays
2. Make all tools direct response oriented
21
93Pillar 7
Direct or one-to-one marketing
1. Types of direct marketing
- Direct mail
- Salespeople
- Telemarketing
- Web / E-commerce
- Displays
2. Make all tools direct response oriented
Every direct marketing effort needs to do the
same thing you would do in person
21
94Pillar 7
Direct or one-to-one marketing
1. Types of direct marketing
- Direct mail
- Salespeople
- Telemarketing
- Web / E-commerce
- Displays
2. Make all tools direct response oriented
Every direct marketing effort needs to do the
same thing you would do in person
Have a reply mechanism
21
95Pillar 7
Direct or one-to-one marketing
1. Types of direct marketing
- Direct mail
- Salespeople
- Telemarketing
- Web / E-commerce
- Displays
2. Make all tools direct response oriented
Every direct marketing effort needs to do the
same thing you would do in person
Have a reply mechanism
Test-test-test
21
96Pillar 8
Word of mouth marketing
22
97How we work with you
A coach is someone who makes you do what you
dont want to do so you can be who you want to
be. Tom Landry, former Dallas Cowboys Coach
23
98Marketing game plan
- Customized marketing system
24
99Marketing game plan
- Customized marketing system
- Customized marketing system and implementation
24
100Marketing game plan
- Customized marketing system
- Customized marketing system and implementation
- Fast start
24
101Marketing game plan
- Customized marketing system
- Customized marketing system and implementation
- Fast start
Complimentary consultation to evaluate your
ability to compete
24
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