People%20Skills

1
People Skills

• Franklin University

2
Objective

• Identify your people skills style to create
  effective teams.

3
What Does Your Style Mean?

• Your style influences
• the way you relate to others
• your use of time
• your approach to decision making
• You can be more effective if you
• build on the strengths each individual brings to
  the team
• Recognize the weaknesses associated with your own
  style

4
Finding Your People Style

• Have other people complete the survey about you
• Casual conversation with a stranger will be as
  accurate as having people you know fill out the
  survey
• Results can be collected from many surveys

5
The Matrix
AOrange BBlue
Analytical Analytical Analytical Analytical Analytical Driver Driver Driver Driver
0 1 2 3 4 5 6 7
0
1
2
3
4
5
6
7
Amiable Amiable Amiable Amiable Amiable Expressive Expressive Expressive Expressive
6
Characteristics
Think
ANALYTICS
DRIVERS
Logical Serious Thorough
Systematic Prudent
Independent Candid Decisive
Pragmatic Efficient
Tell
Ask
AMIABLES
EXPRESSIVES
Cooperative Supportive Diplomatic
Patient Loyal
Outgoing Enthusiastic Persuasive Fun
Loving Spontaneous
Feel
7
Negatives
Think
ANALYTICS
DRIVERS
Nit-picking Inflexible Indecisive Critical Moralis
tic
Domineering Unfeeling Pushy Severe Tough
Tell
Ask
AMIABLES
EXPRESSIVES
Conforming Unsure Pliable Dependent Awkward
Manipulative Excitable Undisciplined Egotistical R
eacting
Feel
8
Under Stress...
Think
Avoiding
Autocratic
DRIVERS
ANALYTICS
Tell
Ask
EXPRESSIVES
AMIABLES
Acquiescing
Attacking
Feel
9
Growth Actions
Think
ANALYTICS Decide
DRIVERS Listen
Tell
Ask
AMIABLES Initiate
EXPRESSIVES Restrain
Feel
10
Versatility

• Flexing your style to deal effectively with
  others.
• Four steps
• Recognize your own style
• Protect yourself from style-based weaknesses
• Recognize the style of others
• Flex your style to improve relationships