Power Tools

1
Power Tools
2
Agenda

• What do we carry
• Brands
• Tool specifics
• Types of tools
• What to look for when purchasing
• Making the Sale Add Ons
• Special orders
• Warranty Repair Information

3
Haussmann

• Includes Pro Pulse, Haussmann, and Haussmann
  XPert
• Ronas Private label products
• A full line of hand and power tools, with over
  650 skus
• Able to meet the needs of the
• weekend warrior through
• seasoned contractor through

4
Bosch

• Includes Skil, Dremel, and Rotozip
• Bosch tools is a small part of the Bosch Group,
  which includes everything from automotive
  supplies to household appliances
• We carry a broad spectrum of contractor
  recognized tools and accessories sold under the
  Bosch name
• Special orders available

5
Makita

• Offering tools since the early 70s, Makita has a
  full line of corded, cordless, pneumatic, and gas
  powered tools
• Well received in both the contractor community
  and the general public
• Special orders are available

6
Hitachi

• Another multi-platform company, Hitachi sells
  electronics, automotive supplies, healthcare
  supplies, and of course power tools
• Although not fully represented in-store, a full
  line is available and can be special ordered

7
DeWalt

• Also includes the Porter Cable line
• A full line of over 200 tools and 800
  accessories, DeWalt is branded very well, and is
  used by many contractors and home consumers
• Special orders available (through Black Decker)

8
Bostitch

• Specializing in fastening tools and fasteners,
  Stanley Bostitch supplies pneumatic staplers and
  nailers
• Special orders are available (through Black and
  Decker)

9
General International

• Primarily sold as workshop tools, General is a
  Canadian company, with manufacturing plants in
  Ontario and Quebec
• Though they have domestic plants, the General
  International line of tools is imported from
  manufactures in Asia (primarily Taiwan) to their
  standards
• Special orders available

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Tools

• Now we will take a closer look at the different
  tool categories, and see what to look for when
  making recommendations

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Before We Start

• Purchase vs. Rental
• This is a delicate topic now that we no longer
  have a rental department
• The call is yours, but keep in mind it may be
  better in the long run, for you to recommend a
  tool rental rather than selling a tool the
  customer will only use once!
• They will appreciate the savings and be more
  likely to come back because they trust you

12

• Drills

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Drills

• Probably the biggest staple for anyones tool box
• We carry 3 types
• Corded
• Cordless
• Hammer
• So what do they need it for?

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Drills What to look for

• Chuck
• Size depends on the size of bits that will be
  used, 3/8 or ½ is most common
• The Hammer function
• This function pounds the bit into the surface as
  it rotates
• Torque Variable Speed
• Torque is a great way to determine the tools
  power
• The speed required for the job will vary
  depending on the type of material and the bit
  being used

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Drills What to look for

• The most wear tear a drill faces is from the
  resistance of the screw or bit being driven into
  the surface

• An Adjustable Clutch will help reduce this wear
• It works by disengaging the drive shaft once
  resistance is met, the motor will still turn but
  the bit wont

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Drills

• Corded Drills
• Are usually more powerful than cordless
• The higher the amperage the more power
• The extra grip makes hammer jobs easier
• As does a depth gage

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Drills

• Cordless Drills
• Voltage is the primary indicator of power
• Are only as good as the battery
• Lithium-Ion are the best, up to 4x better than
  previous generation batteries
• Most have an adjustable clutch to help protect
  the motor

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Drill or Impact Driver?

• A Drill
• Will provide constant torque while your finger is
  on the trigger
• Good for any job

• An Impact Driver
• Will store energy and deliver maximum torque in
  small bursts (thousands of times a second)
• Ideal for screw driving and tightening or
  loosening bolts nuts

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Drills

• Although almost identical there are 2 types of
  hammer drills
• Hammer Drill
• Much like a regular drill, has forward and
  reverse functions along with the hammer function
• Rotary Hammer
• Much more powerful than the standard hammer
  drill, it uses special bits (SDS) designed for
  its different chuck

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• Group iC4
• Specialized Drills Screwdrivers

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Drills

• Most people gravitate to the cordless drills when
  they are looking to purchase and they want the
  best!
• But the best isnt always the most powerful
• Which tends to be
• More expensive
• Heavier in weight
• A 300 18volt drill would be over kill for
  someone using it primarily for screw driving and
  drilling holes around the house

22
Drill - Use

• When drilling, if you have to apply a lot of
  force to make the bit go in, what could be the
  problem?
• Keep the drill as level/plumb as possible
• If the bit is slipping out of the screw head
  dont force it either this is the best way to
  strip the screw and ruin your bit

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• Circular Saws

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Circular Saws

• Probably the most widely used saw, Circular Saws
  can be used for
• Cross cuts, ripping, beveling and plunge cuts
• When determining what model you want look for
• Motor power, type of bearings, motor brake, cut
  depth adjustment, and base plate type/size
• Lets take a closer look at all of these

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Circular Saws What to look for

• Motor Power
• The higher the amperage and the more RPMs
  generated, the more powerful the saw
• Bearing Type
• Ball bearing Needle bearings
• Both are more precise, heavier duty and found on
  most professional grade models
• Bushings
• Heats up faster and doesnt transfer precision to
  the blade as well as the other types, typical for
  most DIY models

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Circular Saws What to look for

• Motor Brake
• A safety feature that stops the blade, in 2 sec.
  or less, when the trigger is released
• Cut Depth Adjustment
• A lever or bolt that allows adjustment of the
  base plate for deeper or shallower cuts
• Base Plate Type/Size
• Look for models with larger plates (for
  stability) made out of aluminum or rigid alloys
  (for lighter weight)

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Circular Saws Cordless

• Cordless circular saws are great for convenience
  but can lack on power
• The same rules apply with cordless saws as they
  do with cordless drills look for higher voltage
  for more power
• Blade size can vary from 3 up to 6 ½

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Circular Saws Types

• Worm Drive Saws
• The motor is parallel to the blade
• This makes the saw more powerful
• Generally heavier saws

• Sidewinder Saws
• The motor is perpendicular to the blade
• This compromises the power of the saw
• Generally lighter weight

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Circular Saws

• Other common options to look for include
• Bevel capability
• Laser line
• Rip fences

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• Group iC4
• Specialized Circular Saws

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• Jig Saws

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Jigsaws What to look for

• A multi-purpose saw that is usually used for
  detailed or precision cutting
• Power
• Amperage is a key identifier when it comes to
  power
• Variable Speed
• Either 2 speeds controlled by a switch, or,
  variable speeds, controlled at the trigger

33
Jigsaws What to look for

• Orbital Action
• The blade moves back and forth as well as up and
  down a circular motion
• Improves efficiency, blade wear, and speed
• Adjustable Shoe
• Like the base on a circular saw this allows for
  bevel cuts

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Jigsaws What to look for

• Pivoting Head
• A button or release that allows the blade to move
  laterally
• Blade Replacement System
• There are various systems depending on brand and
  model
• A lever control
• A screw attachment system
• A click system, with auto eject

35
Jigsaws

• Other considerations may include
• The style of handle
• Also, be sure you buy the proper blades!
• It is common to use either a T shank or U
  shank blade

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• Reciprocating Saws

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Reciprocating Saws

• Reciprocating saws are generally used for less
  precise jobs, rough cuts, and demolition
• Will cut through almost anythingdepending on the
  blade!
• Corded models are more reliable for professional
  use, were consistent power and cutting ability is
  required

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Reciprocating Saws

• Usually available from 5 to 15 amps
• Variable speed available on most
• Orbital action similar to jigsaws also available
  on some
• Adjustable shoe to control blade depth

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• Miter Saws

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Miter Saws What to look for

• When choosing a Mitre saw, the customer must
  think in to the future
• These saws are used for various straight, miter,
  and bevel cuts, and are ideal for many jobs
• Not to sound like a broken record, but look at
  the amperage
• The more amps and high RPM, the more power!
• Cutting capacity will vary depending on blade
  size and the saws sliding capability (if any!)

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Miter Saws What to look for

• Have the customer try them!
• Test the models to see how easy it is to set the
  various cutting angles required, do they lock
  into place to your satisfaction
• For extended use the saws handle can be an
  important consideration
• Usually vertical or horizontal handles are
  available, some are adjustable to either position

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Miter Saws What to look for

• Depending on the job, included accessories like
  clamps and extensions may be good to look for
• Cordless is available but large jobs may require
  multiple batteries to get through a day!

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• Table Saws

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Table Saws What to look for

• Table saws are a staple for woodworking, and come
  either stationary and portable
• You must know what capacity of work will be done
• Although portable can be used for heavy duty
  jobs, they arent really designed for extended
  use on such jobs

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Table Saws Stationary

• Generally have larger cutting surfaces
• Usually the blade is belt driven, which is better
  suited for heavier use
• Their powerful motors are demanding on
  electricity
• May require higher amperage and voltage

46
Table Saws Stationary

• Look at both the amperage and the RPMs of the
  motor
• The higher both numbers are the finer the cut
  (Though blade type will also play a factor)
• Typically a 15A motor _at_ 4,500 rpm is average
• Some models will automatically adjust the power
  depending on the workload

47
Table Saws Portable

• Look at the same motor capacities as previously
  mentioned for power
• A smaller cutting surface compared to stationary
• Also, the direct drive blade is less powerful and
  can jam if cutting too large of materials

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Table Saws What to look for

• Other Table Saw considerations include
• Fence
• A sliding fence can be less accurate because it
  only has 1 anchor point
• Look for a rack and pinion system (2 anchor
  points)
• Anti-Kickback Spreader
• A piece of metal with teeth to secure the wood
  during cutting, preventing it from kicking back

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Table Saws What to look for

• Safety Switch
• Prevents the user from accidentally turning the
  device on, this is usually just a cover
• Usually the user can nudge the cover (while the
  saw is in use) to turn off the saw
• Expandability
• Higher quality saws can be expanded with
  accessories to make jobs easier

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Table Saws What to look for

• Some common accessories include
• Stand (stationary or portable)
• Out-Feed Table
• This provides support for large pieces of wood at
  the back of the saw (after cutting)
• Extension wing
• Support for the left or right sides, again when
  cutting large pieces of wood
• Dado Blades/Insert
• For cutting groves in wood where other wood would
  be inserted (building drawers or boxes)

51
Table Saws Use

• Before using the saw for the first time, ensure
  the 0 mark of the scale is directly in line with
  the blade
• The Blade Guard is there for safety purposes, it
  should never be removed
• Blade height should never be more than ¼ higher
  than the material being cut for both safety and
  cutting performance

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• Blades

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Blades What to look for

• When spending the money on a tool for cutting,
  buying a cheap blade is the worst thing you can
  do!
• The tool can only do so much, for quality work,
  suggest the customer spend the money to buy the
  right blade for the job

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• Routers

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Routers

• Common styles
• Plunge base
• Permits vertical movement during a cut, allows
  for more precise, deeper, work
• Fixed base
• Are a good all purpose router, but generally the
  depth is preset and stays constant during use
• Interchangeable bases
• Simply remove the motor from one base, and move
  it to another

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Routers What to look for

• Available in ¼ to ½ collets
• ½ is more versatile as they usually come with
  adapters to allow for ¼ or 3/8 collets as well
• Be careful when comparing hp on different models
• Many manufactures represent hp in two ways
  maximum hp and sustained hp, make sure you
  compare the same one

57
Routers What to look for

• Soft start motors
• A system where the voltage is gradually increased
  (or decreased) until the motor gets up to full
  speed (or stops)
• Variable speed models (EVS)
• Single speed motors are good when using small
  bits, but the larger the bit, the slower the
  speed is required, otherwise you risk burning the
  bit

58
Routers What to look for

• Other things to look for
• Microfine depth adjustments
• 1 ¾ hp routers good for most light-med jobs
• 2 hp for heavy duty work
• Laminate trimmers and rotary tools for light jobs

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• Sanders

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Sanders Types

• Orbital
• One of the most versatile, has a round pad that
  moves in random directions, can usually be
  adapted for polishing as well
• Belt
• Good for large less precise job, loop pulley
  system spins belt, generally 2 motors are
  available
• Transverse motor
• Parallel motor

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Sanders Types

• Finishing
• Has a squared off pad that moves in a back and
  forth motion, good for smaller jobs
• Detail
• Generally, have triangular pads which are good
  for tight to reach places

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Sanders What to look for

• Sanding Speed
• For orbital, look for revolutions per minute, for
  belt look for feet per minute
• In both cases the faster the speed the higher the
  abrasion factor
• Dust Collection
• Sander can create a lot of dust so good dust
  collection system is key

63
Sanders What to look for

• Other considerations
• Trigger locks allow you to lock trigger in on
  position for large jobs
• Comfort of the grip/handle
• Minimal Vibration,

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• Compressors Nailers

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Compressor Types

• Portable Compressors
• Variety of shapes and sizes
• Brad nailing, inflating tires, etc generally an
  oil-free 2-6 gallon tank will suffice
• Framing and other med. duty jobs, suggest a 4-5
  gallon tank
• Heavy duty work, like automotive uses, a vertical
  (wheeled) unit with a 20-30 gallon capacity
  should work

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Compressors Types

• Stationary Compressors
• Are meant to be stationary and wired directly
  into a buildings electrical circuit
• Generally have large capacity tanks (60 gallons)
  and larger motors (4-10 hp)
• Ideal for garages and workshops because of their
  versatility with most tools

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Compressors What to look for

• Performance
• Generally measured in SCFM (standard cubic feet
  per minute)
• This indicates the air-flow required for optimal
  operation
• To make accurate SCFM comparisons, always look at
  the SCFM at 90psi, and ensure the tool being used
  meets the SCFM requirements

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Compressors What to look for

• PSI
• Generally, light to med. jobs will require a unit
  with around 90 psi
• Heavier duty jobs may require a unit around 150
  psi
• HP
• Horsepower is not as important as the SCFM
  rating, but can be used in comparing models

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Compressors What to look for

• Tank Size
• Determines how long the tools will run for,
  before the compressor turns back on
• When using tools that require high volumes of
  continuous air, consider a larger tank
• Tools that use quick bursts of air (nailers)
  generally drain the tank more slowly, 2-6 gallons
  will normally suffice

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Compressors What to look for

• Pump Type
• Single Stage
• Have one or more cylinders producing compressed
  air at the same output pressure
• Two Stage
• First-stage cylinder feeds the second stage
  cylinder that compresses the air to 135 psi, the
  second stage increases the pressure to 175 psi
• This allows for more air stored in the same tank
  allowing the tools to run longer, for higher
  demanding work

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Compressors What to look for

• Oil Lubricated
• Requires oil to lubricate the moving parts to
  prevent wear
• Just like any other motor, it requires the oil to
  be monitored and changed as needed
• Oil-Free
• Uses special piston rings made from a non-stick
  material to lubricate the cylinder
• This makes them smaller, lighter and quieter

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Nailers Types

• Finish Nailers
• Designed for light duty jobs such as mouldings,
  baseboards, or furniture building
• Loaded with strip magazines, most are straight
  loading angles, though some can be found on an
  angle for hard to reach places
• Framing Nailers
• Can be found in both strip and coil loading
  styles
• Used for framing primarily

73
Nailers Types

• Roofing Nailers
• Designed for sinking roofing nails (a short nail
  with a large head), usually found with a coil
  loading system
• Palm Nailers
• Used by placing the nail against the head of the
  nailer and the tools hammering effect acts as a
  traditional hammer, pounding the nail into the
  surface

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Nailers Types

• Gas Powered
• Uses replaceable fuel cells to propel the nails,
  cells can last up to 1200 nails
• More convenient than other nailers because there
  is no need for a compressor, but the cost of the
  cells make them more expensive to run

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Making a Tool Sale

• Remember the Sales Circle?
• What are the 6 steps of the sales circle?
• Give me examples of how we can apply each step
  with regards to a tool sale

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Special Orders

• We are not limited only to the products that we
  sell off the shelf
• We have to be flexible and adaptable to meet our
  customers needs

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Special Orders

• If a customer needs a tool we dont carry
• Look it up in the vendors catalogue (or on-line)
  to find the part number
• Call the vendor and ask for our cost
• Be sure to ask if there are additional shipping
  charges
• Add your mark up to our cost to get the customers
  price
• Ask an MOD if you are not sure how much to mark up

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Special Orders

• Now that you have all the necessary information
  to begin, type the order
• The customer is required to pay the full amount
  in advance
• Special orders can take 3 weeks or more
• Ask the Vendor when getting the cost as to its
  availability to get an eta

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Add Ons

• When it comes to tool sales some add ons are a
  must, whether they take it home now or if its a
  special order, they need the right accessories
  for the job
• If you havent already ask more questions, out
  fit them with ALL they will need

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Returns

• When it comes to tools, RONAs return policy is
• Purchases made online and the purchase of power
  tools/equipment, can be returned within 30 days
  of the purchase date of the product
• Provided the product has not been damaged or
  abused
• All oil and gas must be removed prior to the
  return
• If the product is defective, the manufacturers
  warranty will apply

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Warranties

• Tool Warranty varies depending on the brand and
  tool
• Its best to consult the catalogues and/or
  websites for more info
• Suggest the customer take advantage of free
  extended warranties and other such programs if
  available

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• Any Questions?
• Thanks for Attending!