iStreet Solutions Where Performance is Measured By Results

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iStreet Solutions Where Performance is Measured
By Results
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iStreet Hosted Solutions
Application Hosting is a service that delivers
enterprise solutions, technology and support
across a network, hosted in a professionally
managed environment.
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When is Hosting Appropriate?

• Need to go live as quickly as possible
• Need improved cost/performance of IT dollars
• Looking for a lower Total Cost of Ownership
  architecture
• Having trouble hiring and/or retaining IT
  professionals
• Want to avoid extensive, up-front capital outlays
• Want greater satisfaction with/optimization of
  their entire ERP solution

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Our Company

• Offices in Irvine, CA and Roseville, CA
• Enterprise datacenter in West Sacramento
• Certified by SAP since 2005
• Primary Focus
• SAP Solutions
• Managed Services
• Infrastructure
• Disaster Recovery
• Management Team with over 40 years combined SAP
  experience

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Our SAP Status

• December 2007, 2009
• Recertified by SAP Hosting
• November 2005
• iStreet is certified as an SAP Hosting Partner
• 1 of only a few select companies in the US to
  meet SAPs rigorous standards.
• Oct 2005
• Onsite Audit by team from SAP AG, Germany

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Our Value Proposition

• iStreet Hosted Solutions
• Reduce time-to-market
• Lower Total Cost of Ownership (TCO)
• Industry analysts estimate 20-50 savings on
  cost/user/month
• Free up IT resources for value-add projects
• Reduce risk during project implementation
• Provide scalable, flexible solutions that are
  easily adapted to changing requirements
• Reduce employee training at startup

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The iStreet Offering

• In concert with SAP service providers and
  integrators.

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iStreet SolutionsOngoing SAP Infrastructure
Outsourcing

• iStreet Solutions SAP Outsourcing Basic
• Basic provides the first building block of
  the iStreet Solutions Suite. Cost effective with
  all the basic services including 24x7
  availability of SAP ERP landscapes. Designed to
  meet the budget requirements of smaller SAP
  projects with a high reliability and focus on a
  stable system. SAP Hosting Basic is fully
  scalable as your needs and requirements grow.
• iStreet Solutions SAP Outsourcing Standard
• Standard provides the addition of high
  performance and scalable components. With client
  needs anticipated to grow rapidly but cost
  containment still key, Standard grows as your
  needs grow. A hosted domain is formed so the
  building blocks of growth are available and
  easily added as necessary.
• iStreet Solutions SAP Outsourcing Performance
• Performance is for clients with complex
  requirements who demand the highest performance
  in terms of availability and response time. High
  user numbers require management capabilities to
  include application and process monitoring.
  Business continuity is a strong consideration of
  organizations requiring a Performance solution.

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iStreet SolutionsOngoing SAP Infrastructure
Outsourcing

• iStreet Solutions Remote Management
• Remote Management is for current SAP
  customers who desire to restructure the support
  of there SAP system environment. The services
  extend any of the iStreet Solutions SAP Hosting
  services to your site. A duplication of the
  hosted model is formed on your site as needed
  using the same high performance standards of our
  hosted services.
• iStreet Solutions Remote Basis and DBA
• If BASIS support is what you need, our
  experienced BASIS team can augment your staff
  from our remote data center. Our database
  expertise extends to DB2, Oracle, MS SQL, and
  MaxDB so all your needs are covered.

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iStreet SolutionsSAP Implementation Upgrade
Support 

• Project Management 
• Database
• Networking
• Security
• Backups
• Testing and QA
• Configuration and change management
• Performance Tuning

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iStreets Support Structure
Pre Go-Live Post Go-Live
SAP implementation or upgrade Implementation
SAP Application Management Fuctional / Technical
Hosting Basic Standard Performance
SAP Hosted Operations Basis
Infrastructure Management OS / DB / HW / Telco
Remote Management BASIS DBA
Implement - Operate - Maintain
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Typical SAP Landscape
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Outsourcing Deliverable 1
Implementation Tasks Pre and Post Go Live iStreet Client (or AMS)
Project Management for Migration to Hosted Environment R
Account Management and Support Leads R
SAP Application R
Database Software R
Server Platforms R
Security Operating System R
Security Networking R
Networking R
Storage and Backups R
Testing and Quality Assurance R
Cut-Over to Hosted Environment R
Key R Responsible PartyC Consulted Party
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Outsourcing Deliverable 2
Support Tasks Pre and Post Go Live iStreet Client (or AMS)
Account Management and Support R
Configuration and Change Management R
Client Connectivity R
Hardware R
Operating Systems R
Security Operating System R
Security Networking R
Security Facilities R
Networking R
Storage and Backups R
Key R Responsible PartyC Consulted Party
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Outsourcing Deliverable 3
SAP Support Tasks Post Go Live (Integrator performs Pre Go Live) iStreet Client (or AMS)
Help Desk R
Perform Transports R
Basic Security Administration R
SAPGUI Distribution R
SAP Job Scheduling Services (excludes externally scheduled jobs) R
SAP Support (OSS) Management (Problem analysis and resolution) R
Output Management R
Database Software R
Problem Resolutions R/C R/C
Instance and Client Maintenance R
Patches R
Performance Tuning R
Monthly System Review R
Key R Responsible PartyC Consulted Party
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SAP Monitoring

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Database Monitoring
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Availability, Health, Utilization
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InfrastructureData Center Tour

• The Heart of iStreet

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Data Center ComplianceStatement on Auditing
Standards No. 70 Type II (SAS 70 Type II)

• Data center in Sacramento, CA is compliant with
  the American Institute of Certified Public
  Accountants (AICPA) publication on SAS 70
  auditing standards included in both the AICPA
  professional standards and in the Public Company
  Oversight Accounting Board (PCAOB) professional
  standards.
• Allows qualified customers to assess internal
  controls over financial reporting in accordance
  with Section 404 of The 2002Sarbanes-Oxley Act
  and with the PCAOBs auditing standards.

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Powerful !

• Redundant Power
• 1.2 Megawatt Generator
• Dual Feed Distribution to the Rack

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Secure !

• 24x7 monitoring and surveillance
• Multi-level access
• Key Fob
• Biometric hand scan
• PIN
• Mantrap
• Key access to cages

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Robust !

• 3-level cabling
• Custom cages and cabinets
• Vast Data Telco Interconnect
• Level 3 Communications
• N. California Hub

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You concentrate on your business.Well
concentrate on your SAP infrastructure.

• For more information contact
• 877-595-8479
• sales_at_istreetsolutions.com
• Or your local SAP Account Executive