VTCT

1
VTCT

• Specialist Awarding Organisation working in the
  Beauty, Hair, Nails, Complementary Therapies,
  Sports and Business sectors.
• Lesley Morris ICT Manager
• 11th May 2011

2
Agenda

• How VTCT have implemented Parnassus Awarding
  System
• Other applications we have implemented and how
  they link together
• Items still on the agenda we are working towards
• The future . . . .

3
Where we were!!
What to do with it ?
4
The problem
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Issues and Action
AnalySe SolUtion ProCess
ObjeCtives TEamwork ViSion SaleS

• Multiple spreadsheets
• Multiple databases
• No information connection
• Re-work of base data
• Stress
• Additional temporary staff at peak times
• Inefficiency!!!

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Our approach . . .

• We drew up a formal scope
• We went out to tender
• We set up internal project teams
• We chose GA as our partner
• We opted for integration across our systems

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So what came next ?

• We reviewed our processes to analyse where the
  log jams were
• We re-structured internal teams
• We found out what our customers expected from us
• We implemented Parnassus/CRM 8th June 2009
• We implemented GP 1st Aug 2009

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The Solution . . .
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Why Parnassus?

• A product designed for the AO environment
• Disciplined Qualifications setup
• Learner Audit trail
• Ease of Use
• Constantly reviewed
• Ability to integrate with other systems!

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What we integrated

• CRM
• Centre Recognition
• EV monitoring and administration
• plus generic out the box CRM functionality
• Great Plains
• Invoicing
• Financial reporting and monitoring

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What integration gives us

• Joining everything up has allowed us to
• Put information in once for use across ALL
  systems
• Reduce turn round time
• Improve productivity via online registration
  and certification
• Improved efficiency - improved Customer Service!

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CRM/GP/Parnassus

• Rumba interface allows us to manage our
  qualifications at Centre level and ensure the
  information is correctly stored in Parnassus
• Bolero seamlessly synchronises the data
• Hermes link allows us to invoice direct from
  Parnassus for Learner registrations
• Hermes will also (when live) allow us to invoice
  direct from CRM for Centre visits etc

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Working with other systems

• Parnassus already links with our e-assessment
  system for uploading of learner registrations
• It needs continuous development to ensure
• It stays ahead of the game in the changing world
  of Awarding
• It can link to external regulatory system e.g.
  DAS, RITS, LRM
• It can benefit from its user contributions
  exampled by todays event

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What is coming on stream . .

• Automatic posting of learner results from our
  xAMS assessment system
• Auto population of our e-portfolio system coming
  on line for Sept 2011
• Improvements to our online certification and
  registration systems
• ?????

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Our e-Portfolio
In addition to providing usual features it also
includes full, electronic record of assessment
books integrated into the learner interface and
is driven from the learner perspective
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Integrating our Portfolio
Data in once fully integrated!!!
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The future . . .

• As a User Group member VTCT would hope
• To inform and influence the development of the
  product to the benefit of all users
• To ensure the ever growing demands of the QCF and
  associated changes from the Wolf report are
  actively embraced
• To benefit from information exchange and new
  initiatives as they arise.

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• Thank you for listening.
• Questions???