Part one: Concept and Role of Information Systems

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Part one Concept and Role of Information
Systems
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• 1 The Information Systems Revolution
  organizational and business challenges and
  opportunities in an information age.
• 2 Conceptualize Information Systems from various
  Perspectives
• 3 Winning Competitive Advantages with IT
• 4 Organization, Management, Business Processes,
  and Information systems

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Dell Computer Company
Dell Computer
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Internet
Internet
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• Cisco's vision is that the Internet will
  transform the way people work, live, play, and
  learn. Today change is happening faster than ever
  before, and Cisco helps companies turn that
  change into a competitive advantage, by helping
  them become agile. Cisco is the worldwide leader
  in networking for the Internet.

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• UPS is transforming itself from a package
  delivery firm to one that offer total solutions
  to customers global commerce needs.

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American Express Interactive

• To Become global business travel and financial
  services provider

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Partner
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Internet Impact on ?

• Not only shorts time and space, but also change
  the life

• Not only change in technology
• Re-shape business model

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Major Trends in the Internet AgesCustomer-Oriente
d Trends

• Speed of service
• for the customer, time is money
• Self-service
• empowered customers
• More product choices
• more personalization
• Integrated solutions, not piecemeal products

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Major Trends in the Internet AgesService and
Process Trends

• Integrated sales and service
• customization and integration
• Seamless Support
• consistent and reliable customer service
• Flexible fulfillment and convenient service
  delivery
• streamline your supply chain.
• Increased process visibility

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Business Process
Income
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Major Trends in the Internet AgesOrganizational
Trends

• Outsourcing Management
• Flatten the organization
• Contract Manufacturing
• Become brand intensive
• Virtual Distribution
• Become customer-certric

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Virtual Organization
DESIGN COMPANY
MANUFACTURING COMPANY
LOGISTICS COMPANY
SALES MARKETING COMPANY

FINANCE COMPANY
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Why Good Company Go Bad

• When business condition change, the most
  successful companies are often slowest to adapt.
• The problem is not an inability to take action
  but an inability to take appropriate action.
• The most common is active inertia.

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Why Good Company Go Bad

• To avoid being left behind, executives must
  understanding the true source of corporate
  inertia.
• Strategic frames become blinders.
• Process harden into routines.
• Relationships become shackles.
• Value harden into dogmas.
• Success breeds active inertia, and active inertia
  breeds failure. But is failure an inevitable
  consequence of success? In business, at least,
  The answer is no.

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Change becomes constant. Keep focus on-

• !How to obtain competitive advantage ?How to
  enhance core competence?
• !How to response quickly to customer demand and
  provide best service to customer with lower cost,
  and to gain value of self?

How to Change?
IT/IS is the enabler
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Facts

• ??Michael Hammer Reengineering the Corporation,
  1991.
• The usual methods for booting performanceprocess
  rationalization and automationhavent yielded
  the dramatic improvements companies need. In
  particularly, heavy investments in information
  technology have delivered disappointing
  resultslargely because companies tends to use
  technology to mechanize old ways of doing
  business. They leave the existing processes
  intact and use computer simply to speed them up.
  

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Wrap-up

• Managing in an Information Age Organizational
  and business Challenges and Opportunities
• Facing the challenges IT/IS is the enablers for
  new business strategy, new business model, new
  organization systems

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• Thanks for Your Attention