Service Delivery Life Cycle

1
NTIS New Solution Life Cycle v03
Production Release
Solution Acceptance
OCIO Kickoff
Retirement
?
Phase I Initiation
Phase II Solution Development
Phase III Solution Deployment
Phase IV Operations and Maintenance
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2
3
4
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Sales, Agreement
Planning, Execution, Testing
Deployment, Pilot
Production Support
?

• Signed Project Plan
• Client Major milestones
• Partner System Diagrams
• Partner High-level Schedule
• Estimate BoE
• Charge code(s)
• Requirements Specification Document
• Project POC List
• List of JVP artifacts

• Project Mgmt. Plan (PMP)
• Project Schedule
• NTIS System Diagrams
• NTIS Equipment S/W List
• CA Package
• Acceptance Criteria
• Test Plan (all-inclusive term)
• End of Test Completion Report
• Issue Log
• Responsibility Matrix
• JVP Processes, Workflow, etc.
• JVP Artifacts

• PMP (updated)
• Project Schedule (updated)
• NTIS Diagrams (updated)
• Physical Configuration Report
• Open POAM List
• Production Acceptance Criteria
• Pilot Test Plan
• End of Test Completion Report
• Issue Log (updated)
• Operational Support Plan
• Initial Operational Capability (clnt.)

• Project Portfolio update

• PIA
• 508

?

• OCIO Risk Mgmt. Plan
• Config. Mgmt. Plan
• PMIS (Project Server)

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2

• Notes
• ? Life cycle phases
• Stages
• Milestones
• Phase artifacts
• External items
• Overarching artifacts and processes

3
Artifact Owner/Creator Dependencies Notes
Project Plan Estimate BoE Charge code(s) Major milestones Sketches, diagrams Requirements Specification Document Technical POC List List of JVP artifacts OFS PMO OFS/Accounting OFS
Project Schedule Logical, Architecture Diagrams
NTIS Equipment S/W List CA Package Acceptance Criteria Test Plan (all-inclusive term) End of Test Completion Report Issue Log Responsibility Matrix JVP Artifacts