ABOUT

1
ABOUT MERCY
2
What we stand for

• OUR MISSION STATEMENT
• As the Sisters of Mercy
• before us,
• we bring to life
• the healing ministry
• of Jesus
• through our
• compassionate care
• and exceptional service.

3
Lynn Britton President/CEO
SISTERS OF MERCY HEALTH SYSTEM

• 8th largest Catholic healthcare system in the
  U.S. (based on NPSR)
• Seven-state area encompassing Missouri, Arkansas,
  Kansas, Oklahoma, Texas, Mississippi and
  Louisiana
• Sponsorship transitioned in 2008 from the Sisters
  of Mercy Regional Community of St. Louis to Mercy
  Health Ministry
• Other health services include urgent care
  clinics, outpatient surgery centers, skilled
  nursing care and long-term nursing care

• ACUTE CARE HOSPITALS 21
• HEART HOSPITALS 3
• REHAB HOSPITAL 1
• MANAGED FACILITIES 5
• LICENSED BEDS 4,396
• CO-WORKERS 36,917
• MEDICAL STAFF MEMBERS 4,659
• INTEGRATED PHYSICIANS 1,235
• PHYSICIAN PRACTICE LOCATIONS 185
• HEALTH PLAN MEMBERS 253,489
• Commercial, Medicare, and Childrens Health
  Insurance Program (CHIP) members in Missouri,
  Arkansas and Texas

Lives touched by Mercy in FY2009 2.7 million
4
SERVICE REGIONS
Illinois
St. Louis Region
Kansas Region
Missouri
Joplin Region
Kansas
Springfield Region
Northwest Arkansas Region
Oklahoma
Arkansas
Oklahoma Region
Fort Smith Region
Hot Springs Region
Mississippi
Texas
Louisiana
Laredo Region
Outreach Ministries
5
UTILIZATION OVERVIEW

• ACUTE DISCHARGES 130,992
• NON-ACUTE DISCHARGES 10,728
• OUTPATIENT VISITS 5,913,706
• 2,623,922 Hospital-based
• 3,289,784 Physician office clinics
• EMERGENCY ROOM VISITS 492,929
• INPATIENT SURGERIES 48,841
• OUTPATIENT SURGERIES 82,679
• FY 2009

The average patient visits their physician three
times a year and has a hospital stay once every
17 years
6
FINANCIAL OVERVIEW

• TOTAL ASSETS 4.1 billion
• TOTAL OPERATING REVENUES 3.9 billion
• 3.3 billion Net Patient Services Revenues
• 576 million Insurance Premium Revenues
• SERVICES TO THE COMMUNITY 208 million
• ROi CONTRIBUTION 21.1 million
• PHILANTHROPIC CONTRIBUTION 32.0 million
• FY 2009

Aa3 credit rating by Moodys Investor Services,
AA- from Standard Poors
Mercy would rank 580 on the Fortune 1000 the
same size as Hasbro and Michaels, and larger
than Del Monte and Energizer
7
MISSOURI ST. LOUIS
St. Johns Mercy Health Care

• St. Johns Mercy
• Medical Center
• STAFFED BEDS 965
• CO-WORKERS (SJMHC) 9,753
• IP DISCHARGES 43,711
• TOTAL OPERATING REVENUE 804.3M
• MARKET SHARE 11
• MERCY SINCE 1871
• St. Louis Region
• POPULATION 2,733,120
• PHYSICIANS 6,367
• HOSPITALS 42

Mike McCurry Interim President/CEO
8
MISSOURI WASHINGTON
St. Johns Mercy Health Care

• St. Johns Mercy
• Hospital
• STAFFED BEDS 169
• CO-WORKERS 805
• IP DISCHARGES 6,778
• TOTAL OPERATING REVENUE 104.5M
• MARKET SHARE 40
• MERCY SINCE 1976
• Washington Region
• POPULATION 110,811
• PHYSICIANS 166
• HOSPITALS 3

Terri McLain President
St. Johns Mercy Hospital
Missouri
9
(No Transcript)
10
What we strive for...

• OUR VISION STATEMENT
• We are the people of Mercy Health Ministry.
• Together, we
• are pioneering a new model of care.
• We will relentlessly pursue our goal to
• get healthcare right.
• Everywhere and every way that Mercy serves, we
• will deliver a transformative
• health experience.