Hotel in Your Palm

1
Hotel in Your Palm

• Development of a Hotel Booking System on PDA
• Group B
• Sandeep Kanabar
• Harald Roebig
• Wenhao Xu
• Xiaomeng Yuan
• Rhan Chu

2
Project Goal Desription

• Aims to develop hotel booking system on PDA
• using socio-cognitive engineering
  method
• Target installation date 5th Feb. 2003
• System Development Method UML based OVID for
  gathering requirement and design

Evaluation Goal Methodology

• Product-focused evaluation
• -purpose assessment and improvement
• -dimensionUsability, Usefulness,
  Desirability, Cost-effectiveness
• Evaluation throughout whole project period
• - ToolEvaluation Lifecycle Toolkit
• - Identification of stakeholders/Persona
• - Selection of Evaluation Methods
• - Communication with whom , when and how

3
Evaluation method for the lifecycle
Stake holder Method
General Requirements Users Design Team Manager Technology Community Survey Brainstorm Survey Technology review
Contextual Studies Design team Focus group Brainstorming, affinity diagrams Unstructured Interview
Theory of user Design team HTA-Scenarios
4
Evaluation method for the lifecycle cont
Task model Design team Focus group Design team Brainstorming, affinity diagrams Unstructured Interview HTA-Scenarios
Design Concept Design team Class diagrams
Design Space Design team Focus group Questions Options Criteria Unstructured
System Specification Deign Team Users Class diagrams User surveys- Question feedback
5
Stakeholders (roles, their influence)

• hotel manager efficient work place, provide good
  service
• businessman business need quick and clean hotel
  room
• vacationer holiday, clean room, cheap and good
  view and time
• young person good time, clean, cheap room
• receptionist customer service, image of the
  hotel
• cleaner ensure cleanliness for customers, image
  influence
• security safety to vacationers, image influence
• Internet service providers service web page,
  quality of service

6
Week 1 2 3 4 5
6 7 8 9 10 11
12
User survey
Field studies of hotel reservation
evaluation
Specification of general requirement and
identification
Theory of use and literature search
Development of task model
Creation of a system image
Exploration of space and design for tech
Production of a system specification