Tim Bellenger

1
Tim Bellenger

• Director, Research and Development
• Southwark Rail Users Group

2
Role of London TravelWatch

• Represent the interests of passengers and users
• Transport for London functions
• National Rail (boundaries broadly the London
  airports)
• Act as an appeals body for complaints not
  resolved with operators
• Consider applications for closure of railways and
  make recommendations to the Secretary of State
  (National Rail) or the Mayor (London
  Underground/DLR)
  

3
Our legal status

• Statutory body set up by Greater London Authority
  Act 1999
• 12 Members and 1 Chairman appointed by the London
  Assembly
• Budget of approximately 2m funded by the London
  Assembly

4
Our policies a network that is

• Accessible,
• Frequent
• Clean
• Customer friendly

5
How we achieve these aims

• Research programme
• Holding operators to account
• Lobbying
• Raising public awareness of issues
• Using casework and observation
• Working with local groups

6
How can we work with Southwark Rail Users Group

• Sharing information and intelligence
• Idea exchange
• Lobbying for common aims

7
Any questions?
8
Contacts

• London TravelWatch
• www.londontravelwatch.org.uk
• Email tim.bellenger_at_londontravelwatch.org.uk
• Switchboard telephone [phone]