CHIEF MASTER SERGEANT EVAL BD

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14th Flying Training Wing
Building the Worlds Best Pilots, Leaders, and
Warriors
Noncommissioned Officer Professional Development
I n t e g r i t y - S e r v i c e - E x c e l
l e n c e
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Agenda (Day 3)

• 0700 0800 PT
• 0900 1100 Team Building and Motivation
• 1100 1200 Senior Leadership Panel (Chiefs)
• 1200 1300 Lunch
• 1300 1500 Effective Writing
• 1500 1600 Enlisted Assignments

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14th Flying Training Wing
Building the Worlds Best Pilots, Leaders, and
Warriors
Team Building and Motivation
Military Equal Opportunity
I n t e g r i t y - S e r v i c e - E x c e l
l e n c e
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Overview

• Introduction
• Team Building
• Motivation
• Implementation Strategies
• Summary

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• Teamwork is the fuel that takes
• uncommon people
• to uncommon heights

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Team Building

• Definition
• Challenges
• Managing Diversity

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Team Building

• What is a team?

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Team Building

• What is a Team?
• A team is a group of people working together
  towards a common goal.

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Team Building

• What is a Team Building?

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Team Building

• What is a Team Building?
• Team Building is the process of enabling that
  group of people to reach their goal.

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Exercise 1

• Too Many Cooks

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Team Development Stages

• Forming
• Storming
• Norming
• Performing
• Transforming

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Team Building Challenges

• Different Team Goals
• Competing Leadership Personalities
• Inability to Empower Members of Team
• Micromanagement
• Diversity

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Elements of Managing Diversity

• Value Diversity
• Communication
• Change

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Value Diversity
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Ford Motor Company

• Diversity in the workplace includes all
  differences that define each of us as unique
  individuals. By understanding, respecting, and
  valuing these differences, we can capitalize on
  the benefits that bring diversity brings to the
  company.

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Communication
14 FTW
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Communication

• The transmission of information, ideas,
  attitudes, or emotions from one
  person to another, by conveying
  those ideas through written and spoken symbols
  or other verbal or non-verbal signs

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Communication Process
MESSAGE/SYMBOL
OTHER FACTORS
RECEIVER
SENDER
FEEDBACK
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Verbal/Non-verbal Symbols

• Can influence the working, social, and living
  environment in positive and negative ways

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Listening

• A complex process involving four separate but
  interrelated components
• Receiving - hearing
• Attending - concentrating
• Assigning Meaning - making sense of what is
  communicated
• Remembering - storing the communicated
  information so we can recall it

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Perception

• A persons immediate experience of other persons
  or objects gained through the sense organs and
  somewhat modified by the perceivers personal
  characteristics and by societal influences

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Bias

• Definition Thoughts and feelings we have that
  are based on belief systems, values, morals, and
  traditions we are raised with or exposed to in
  the past
• Biases are
• Filters through which we see the world
• Build barriers
• Cant be masked by humor
• Filter out the truth
• Overlook credentials and qualifications
• Are natural
• Are learned

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• Racism is a learned affliction.
• Anything that is learned can be unlearned.
• Jane Elliot

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Bias

• Definition Thoughts and feelings we have that
  are based on belief systems, values, morals, and
  traditions we are raised with or exposed to in
  the past
• Biases are
• Filters through which we see the world
• Build barriers
• Cant be masked by humor
• Filter out the truth
• Overlook credentials and qualifications
• Are natural
• Are learned
• Create Stereotypes

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Stereotypes
14 FTW
Categorizing people in a fixed or general pattern
which may lead to making invalid assumptions
regarding the particular group and members of the
group
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Prejudice

• A judgment against, or an opinion contrary to,
  anything without just grounds or sufficient
  knowledge

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Change
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Implementation Strategies

• Understanding
• Appreciation
• Confronting
• Commitment Empowerment

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• No culture can live if it attempts to be
  exclusive
• -Mahatma Gandhi

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Exercise 2

• Squeeze Play

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Motivation

• Competition
• Strategies for Motivation

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• You can lead a horse to water but you cannot
  force it to drink

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• It will only drink if its THIRSTY!

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Exercise 3

• XY Game

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Implementation Strategies

• Team Building Motivation ?

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Implementation Strategies

• Team Building Motivation
• MISSION SUCCESS!

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The BLAZE Team
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• Questions?

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Senior Leadership Panel

• Chiefs

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NCO Professional Development

• LUNCH
• BE BACK AT 1300

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14th Flying Training Wing
Building the Worlds Best Pilots, Leaders, and
Warriors
Effective Writing
I n t e g r i t y - S e r v i c e - E x c e l
l e n c e
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Overview

• Bullet Statements
• Definition
• Types
• Uses
• Constructing Bullet Statements
• Gather the facts
• Develop bullet statements
• Fine tuning the final product
• Practical Exercise
• Summary

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Effective Writing

• Every Subordinate
• deserves
• a supervisor
• who can write!!!
• Careers depend on skilled writing, as applied to
  performance reports, award nominations,
  decorations, letters of commendation, etc.

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Bullet Statement Defined

• What is a bullet statement?
• According to the Tongue and Quill, A bullet
  statement is defined as something stated a
  single declaration or remark, assertion a report
  of facts or opinions.
• A point conveyed in a short phrase
• A strong statement about something or someone
• Concise, brief, accurate, and specific

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Types of Bullet Statements

• What are the two types of bullet statements?
• Single Idea Bullet (SIB)- defined as a concise
  group of words explaining a single idea or
  thought.
• Talking/Point papers, Bullet Background Papers,
  Staff Meetings
• Specific Achievement Bullet (SAB)- defined as
  describing an accomplishment and its result or
  impact. Begins with a strong action verb and
  ends with stressing mission impact.
• EPRs, Awards (1206s), Recommendations

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Hard Hitting Bullets

• Use descriptive adjectives that come alive
• Astonishing, achiever, pacesetter, trail blazer
• Cornerstone for the squadron garnering AETCs NCO
  of Yr
• Avoid bland verbs and adverbs
• Vivid Bland
• Drove Contributed
• Instituted Maintained
• Led Monitored
• Impact Phrases
• Leadership, imagination, and initiativeher daily
  tools
• A front runner in every category
• Rates first against all peers
• Gifted technician with sharp intellect

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Reasons to Write

• Inform
• Memorandum for Record (MFR)
• Persuade/Recognize
• Awards, LOA, IDEA Program
• Promotes Ideas (Thoughts/Ideas/Ratings on Paper)
• What is the difference between 1st,2nd, 3rd
  place?
• How/What do you score that difference
• Direct/Correct Behavior
• LOA/LOC/LOR etc.
• Document Events/Performance
• Performance Reports (EPR, LOE, DEC)

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Importance of Good Writing

• Communicate Effectively
• Say What You Mean/Mean What You Say!!
• Saves Time in Writes/Rewrites90/10 rule
• Learn itget past itFocus on what matters
• Record Performance Accurately
• When is best time to write?
• Promotes/Awards Your Troops
• Eprs/Awards/Decs
• All Have a HUGE! IMPACT (Why?)
• Support/Credibility/Integrity

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EPRs - Whats Important?

• Job description extremely important
• Everyone in AF manages time, money, people,
  programs tell the board
• Leadership, teamwork, professional development
• Off-duty education, PME, and other areas of
  personal development
• Save biggest achievements for last indorser
• Extra Curricular activities special projects,
  community involvement--provide valuable insight

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EPRs - Whats Important? Cont

• Promotion recommendations allowed and encouraged
  if missing, the signal is to not promote
• Senior Rater indorsement not mandatory
• Provides the critical push for the most
  deserving
• Senior Rater establishes criteria at your base

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Promotion Board Feedback- EPRs -

• Leadership evident in job description
• Duty titles denote position of responsibility
• Superintendent, Military Personnel Flight
• Chief, Enlisted Professional Military
  Education
• Clear job descriptions people, numbers, money,
  sq size, instructor (student load)
• Senior raters assessments of relative standing
  best in my wing, 1 of 50 MSgts
• Best of the best! 78 ABW First Sgt of the Year
  and 1 SMSgt in my wingCMSgt this year!
• First rate SNCO! Single-handedly turned the IMA
  program aroundimpressive results! CMSgt
  material!

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Promotion Board Feedback- EPRs -

• Hard hitting endorsements and enthusiasm from
  senior rater- save big gun items for senior
  rater
• My 1 first sergeant and the 1 SMSgt of 8 in my
  wingleads the charge everyday!
• Recognition for job-related work (quarterly,
  MAJCOM and Air Force Awards)
• President, AETCs Quarterly/Annual SNCO Awards
  Boards
• Built non-existent base-wide formal retreat
  programenergized base involvement for military
  traditions!
• Credited ratee for units strong performance in
  IG and other inspections
• Readiness expert! I chose him to lead my Unit
  Compliance Inspection preparation teamensured
  special interest items and personnel programs in
  complianceunits IG readyABW earned top marks

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Decorations- Whats important?

• Sentence Structure (Direct Concise)
• Utilize Decorations Guide Provided by Wing
• Sentences derived from bullets in EPRs
• Transitions
• Attention Getters (First Last)
• Wheres the Beef?
• Duty Performance
• Exemplary/Not Normal Duty
• Format (AFAM, AFCM, MSM)
• Opening/Closing Statements

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Awards-Whats important?

• Types of Awards
• AF Form 1206
• Annual/Quarterly/BTZ/STEP
• Same format as EPRs
• One-line bullets if possible (quantity vs
  quality)
• Remember who your audience/competition is!!!
• Categories
• Put Items Where They Belong/ Point Value
• Leadership and Job Performance in Primary Duty
  (25pts)
• Significant Self Improvement (15 pts)
• Base or Community Involvement (10 pts)

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Constructing Bullet Statements

• Be focused and organized
• Use all available space to fullest potential
• QuantifyBe specific as possible
• Dont leave reader with ?make them dig for info
• s, s, Stats have to be relevant, put in
  perspective
• Avoid Job-Related slang
• Consider the reader/audience
• Will change based on level/award submitted
• Use knock your socks off when appropriate
• Write equal to performance level (super, average,
  poor)

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Constructing Bullet Statements (cont)

• Layout prioritize statements
• Who is saying what (rater, endorser)
• Put big bullets with big guns
• Watch the FLUFF!!! (All muscle, no fat)
• Difference between fluff/strength and facts
• Bullet Format
• ACTIVE verbs, avoid DEAD words, PAST tense
• What they DID!
• Be specific/watch tunnel vision/quantify

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Constructing Bullet Statements (cont)

• How They Did It
• If this is where exemplified standard, say so!
• Any chance to set apart from self/peersdo so!
• Impact of performance
• Do your homework
• Performance not just mission (training,
  expertise) etc.
• Dont leave reader hanginghighest level
  possible
• Attention Getters (First Last)
• Set the hook
• Leave an impression
• Character statement about individual

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EPR Writing Tips

• Overall
• Focus on job performance
• Emphasize impact/results
• Recommend for promotion, increased responsibility
• Back of EPR
• Start with a strong opening line
• Set the stage...make your claim
• Grab the readers attention
• Tell em how you assess this persons potential
• Why is this person great...average...below
  average
• Finish with bottom-line PUSH
• Okay resident PME next job level of
  assignment promotion

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Fine Tuning Bullet Statements

• Whats Wrong with This???
• One of my bestcompiled a detailed report
  outlining deficient training
• used for group SORTS reporting

• Correction (Impact, Watch Acronyms, Be Specific)
• My data collection expert of 20diligently
  compiled 42 training reports
• into one comprehensive report
• -- Equipped commander with factual picture on
  490-man units war-
• fighting/deployment capabilityawesome job
• OR (One-Line)
• 1 of 20...merged 42 training reports into
  1...SORTS 100 accurateCC
• now has clear deployable vision on 490 man unit

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Fine Tuning Bullet Statements (cont)

• Whats Wrong with This???
• Involved and dedicated to enhancing the base and
  local community
• welfare by freely giving time without
  expectations while supporting local
• charity motorcycle rides and raising over
  2,000 for homeless families
• and 3,000 for Japanese World War II memorial

• Correction (Shorten, consolidate comments)
• Involvedsupported charity motorcycle rides3k
  for Japanese WWII
• memorial2K for homeless families

• Only use Stand Alone Bullets when they support
  themselves
• with Impact and AchievementEXAMPLE
• Driven to excel...completed 9 credit hours
  towards CCAF degree despite
• 122 day deployment 3 credits left

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Fine Tuning Bullet Statements (cont)

• Whats Wrong with This???
• Researched, wrote and published a comprehensive
  453-page report
• outlining new procedures for toilet paper
  distribution and handling
• throughout the entire 3000-person Intelligence
  Operations Center
• increased availability by 200 percent and
  hygiene by 50 percent

• Correction (Focus/Place Emphasis, dont lose
  reader)
• Championed detailed 435-page report outlining
  toilet paper distribution
• for Intel Ops 3000-person facility
• -- Availability up 200hygiene surveys reveal
  250 increase
• morale skyrocketed...QoL initiative
• OR
• Piloted 435-page toilet paper distribution
  reportqty up 200surveys
• report 50 hygiene increase

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Fine Tuning Bullet Statements (cont)

• Ho-Hum Bullet (GREAT for 4 EPR)
• - Tackled my tough data collection issuesensured
  information needed
• for senior station leaders was easily
  collected, accurately portrayed,
• and readily available

• Harder Hitting (Attention Getter!) (Better for 5
  EPR)
• No task too toughmy go-to-guyhandles
  divisions toughest data
• collection issues with ease
• -- Kept senior station leaders updated with
  critical ops Intelvital C2
• mission never skipped a beat
• OR
• Driving Forceupdated senior station leaders
  with critical Ops Intel...
• kept C2 mission alive

Ensure You Write to Reflect Performance
Level!!!
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Fine Tuning Bullet Statements (cont)

• Ho-Hum Bullet (Good for 4 EPR)
• - Aggressively established a three day
  professional Development
• Seminar through course development
  coordination and
• implementation to expand the supervisory
  skills of over 200 wing
• assigned NCOs
• -- Outstanding communication skills led to his
  selection as course
• facilitator for the initial class

• Harder Hitting! (Better for 5)
• Wing-wide impactmasterfully authored wings
  first-ever 3-day NCO
• Professional Development Seminar
• -- Significantly enhanced supervisory skills of
  250 wing NCOsinstant
• benefits to troops
• -- Exceptional communication skills led to his
  selection "by peers" as
• course facilitator for 1st class

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Promotion Statements

• A sharp airman with unlimited potentialpromote
  at earliest opportunity
• Ultimate airmanachieves impeccable results
  regardless of complexity
• or challengepromote to SSgt now!
• Displays initiativedemonstrates potential for
  increased responsibility
• promote
• - Lacks necessary traits to be a successful
  leaderconsider promotion
• Uncompromising professionalothers would do well
  to emulate
• promote BTZ
• Testimony AF Core Values existpromote Dave so
  others can benefit
• From his leadership
• - 1 of 1355 NCOs18th Wing NCO of the Year is
  proofSTEP promote
• - I stack him against AFs BEST TSgtsRays that
  good!!! Definite promote!

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Checklist

• Review performance or records thoroughly
• Make a list of accomplishments
• Select the most significant accomplishments
• Organize them into a sequence for max impact
• Write all bullets...use where theyll count most
• Dont use several bullets when one will do
• Open with a line that grabs attention
• Close with a line that captures potential
• When youre done...revise, revise, revise

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Helpful Tools

• Tongue and Quill ( AFH 37-137)
• Computer Resources
• Thesaurus
• Spell/Grammar Check
• Book Resources
• Dictionary
• Thesaurus
• Read, Read, Read
• Feedback From Others
• Other Written Papers
• Write, Write, Write (Practice!)

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Exercise

• PRACTICE TIME FOR ALL STUDENTS

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Summary

• Bullet Statements
• Definition
• Types
• Uses
• Constructing Bullet Statements
• Gather the facts
• Develop bullet statements
• Fine tuning the final product
• Practical Exercise
• Summary

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Effective Writing

• Every Subordinate
• deserves
• a supervisor
• who can write!!!

Do not wait until you supervise someone before
you start writing. Your subordinates would want
you to have some experience FIRST.
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• Questions?