Health care reform

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TONIGHTS TOPIC
Collaboration Groups and Teams
MPA Doing Public Administration Winter 2006
Joan Bantz, Member of the Faculty The Evergreen
State College January 2005
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Solutions Demand Active Participation of Diverse
Perspectives
GROWING COMPLEXITY
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OUCH!!
What is the worse team or group experience you
recall and WHY was it so bad?
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What is a Team?
A small number of people with complementary
skills who are equally committed to a common
purpose, goals, and working approach for which
they hold themselves mutually accountable.
Source Katzenbach and Smith
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• Teams are established to solve some problem or to
  accomplish some task -the basis of the team's
  mission and Charter.
• Guidelines for team behavior and decision-making
  are essential
• Each team member has a role and responsibility
  to play. These should be clearly documented and
  understood.
• Meetings are not an interruption of work, they
  are the team's work.
• Teams should take time out for periodic
  assessment towards their goals.

There is no I in teams!
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1. What was the best team or group experience
you have enjoyed and what made it so successful?
Team Relationship
2. What type of person would you prefer to have
as a teammate? What set of behaviors would you
rather have in a work, classroom or community
team relationship?
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WHAT MAKES A GOOD TEAM MEMBER?
Adds Value

• builds confidence and trust
• energy, clarity of goals and purpose
• facilitates open communication
• demonstrates personal leadership
• brings out the best thinking and attitudes of
  everyone on the team
• openness, integrity, frankness without making
  others defensive

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EFFECTIVE TEAM MEMBERS
Social Competencies
Working Knowledge Factors
Teamwork Factors
Personal Style
Problem Solving Ability
Experience
Action Oriented
Openness
Supportiveness
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COLLABORATION
SOME CAN SOME CANT SOME WONT
Everyone thinks of changing humanity and nobody
thinks of changing himself. Leo Tolstoy
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Setting the stage
SUCCESSFUL TEAM STRATEGIES
One well-known model of a team life cycle is
forming, storming, norming, performing, and
adjourning.
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Tuckman
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Thinking about how you Work as a Team
Reviewing your teams performance is an important
part of any team project and is particularly
valuable if you are going to work again as a
team.
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CELEBRATE
Finally, teams should take time to celebrate when
the project ends. Recognition of achievement is
an important part of teamwork.