Collaborative learning in a virtual company

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Collaborative learning in a virtual company
Darco Jansen
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Professional Training

• Becoming a psychologist (regular university)
• first year at the university everything but
  psychology!
• 4 years study period
• 6 month practical work the real thing!
• When did learning and growth of expertise have
  its peaks?

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Learning and working
you learn while you perform work should
feel like learning and learning should feel like
working
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Changes in pedagogical concepts

• Open University of the Netherlands
• experimenting towards constructivist,
  competency-based learning
• learning while doing authenticity
• no learning without error quality control
• just-in-time resources coaching and
  knowledge-management

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Characteristics Virtual Company

• Students have roles as starting professionals
• they work in (distributed) project teams
• for real customers
• perform duties / are responsible for development
  of the virtual company
• assesment according to professional practice and
  its performance standards
• a supporting infrastructure of ICT, allowing
  distributed teamwork

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Visiting a Virtual Company

• Tour around the company (VC has no buildings!)
• Organizational structure
• People
• Products
• Working- (and learning-) processes
• Annual report
• Audits

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Electronic working and learning environment
Gate
Virtual work room
Company web
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Virtual work room

• Dynamic
• project databases
• concept documents for knowledge base
• project archives
• short term communication newsletter,
  announcements
• mailboxes
• discussion
• individual portfolio
• ..

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Company web

• Static formal
• company rules
• resources for training
• intake forms
• assessment forms
• information on personnel
• assessment results
• ..

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Typical key elements
Communicate coördinate
Corporate knowl. identity / rules
Co-work tools objects
Competence analysis, monitoring assessment
Just-in-time learning coaching
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Learning aspects
Collaborative learning
Knowledge based learning
Assessment driven learning
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Tour around a Virtual Company

• 1997 Gipphouse (KUN)
• 1998 Virtual Environmental Consultancy Agency
• (OUNL, UM, Fontys, UT) in Studienet and eRoom
• 1999 Centrumveld (Pink) in Lotus environment
• 2001 OTO (OUNL) in Studienet (intra- en
  extranet)
• and eRoom
• 2002 IT4Society (Rotterdam) in N_at_tschool
• 2003 ViaFina (Holding HO-niveau) in web
  groupware
• 2003 BASICVB (Fontys) in N_at_tschool and web
• 2004 VC Accountancy (HvU) in Quickplace and web

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Organizational structure
VMAB(intra- en extranet)
student teams
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People
Den Haag
VMAB, OTO
Germany
Belgium
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Products of a Virtual Company

• Knowledge (-based) engineering
• Making advisory rapports
• financial (VBA),
• economic (ViaFina),
• Law
• environmental (VMAB),
• physics (BASIC)
• ICT (OTO, IT4S, Centrumveld)

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Key processes
analyse pollution data
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Virtual Company working processes (project)
VMAB
feedbackevaluation
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VC-processes (personal development)
VMAB
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VC-processes (company-performance)
Needs
Audit
of stakeholders
Feedback
future
Evaluation
Specification
Results (company performance)
Business plan
improvement
Activities
Roles / duties
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Thank you
Darco Jansen