User Reference Guide

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Your Brand Artwork Here
User Reference Guide
Have Questions?
Contact Name at Phone or Email
Program Name provides employees with a
convenient, online method to receive training and
view your personal training history. Not only
will this initiative help us as a company meet
our compliance and quality goals, but employees
also gain a pathway for each of us to monitor our
own professional development.
TAKE A COURSE
CHANGE YOUR PASSWORD
LOG ONTO THE SYSTEM
Visit www.kaplanwire.com/partners/company
name At the Welcome to KaplanWire screen,
enter User ID Your assigned ID Password
Your password Company Code Your company
code Click Passwords are case-sensitive. Enter
the password exactly as created. NOTE After
your initial log on, you will be required to
change the temporary password. Choose a personal
password that you will always remember. This
becomes your own private password. You will also
be asked to enter personal security questions
that you will need should you forget your
password. CAUTION Do not use the BACK button
on your browser during the program, please use
the Return button within KaplanWire to go back
to a previous screen.
To change your password at any time, click the
Support tab, then select Change Password.
After you log in, the To-Do List page displays
all of the assignments you have. Before
starting a course, make sure your computer can
allow pop-ups by disabling any pop-up blockers.
For Internet Explorer users, you simply have to
click Tools and then Pop-Up Blocker, then click
Turn-off Pop-up Blocker. Click the course
title to begin. To move from one chapter or
topic to the next you must navigate the course
sequentially. Question and answers throughout the
training must be answered in order to progress.
You must finish each chapter/topic, plus a
final challenge and acknowledgment , before
receiving credit for successfully completing the
course.
FORGOT YOUR PASSWORD?If you cannot remember
your password, click on the Forgot Your
Password? link on the logon screen. You can
answer your personal security questions to reset
your password, or you can enter your user ID and
company code, and your password will be emailed
to you.
CHOOSE YOUR LANGUAGETo change the language
displayed, click the Support tab, then click
Preferences and Select the desired language
from the drop-down menu.
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2
Your Brand Artwork Here
User Reference Guide
Have Questions?
Contact Name at Phone or Email
Program Name provides employees with a
convenient, online method to receive training and
view your personal training history. Not only
will this initiative help us as a company meet
our compliance and quality goals, but employees
also gain a pathway for each of us to monitor our
own professional development.
PRINT A CERTIFICATE OF COMPLETION
OTHER KNOWLEDGE CENTER AREAS History allows
you to review a list of your completed courses,
and any other training items. You may also access
the content of a training item course, task, or
document in review mode by clicking on the items
name and selecting Review Course. In this
section, you may also reprint a Certificate of
Completion. Reports displays My Curriculum
Reports, which details your progress on each item
of training assigned to you. This report will
only be visible if your company has imported or
is using the curriculum feature. Catalog
enables you to search for specific words or
phrases in the courses title or description, and
find and even launch any training materials
if they have been made available to you. To read
a course description, click the button
on the right side of the screen.
TIPS FOR COMPLETING COURSES

• To print your Certificate of Completion after
• successfully completing a course
• Go to the My History area.
• Click the button on the right side of
  the screen for the desired course. The
  Certificate screen displays.
• Click the button.

Clicking Interactive Objects Many of our courses
contain interactive objects that you should click
to display useful information. For example
Forward and Back Buttons enable you to advance
through the course or move to previously viewed
chapers.
Q. What if I Exit a Course Before its
Completed? A. Your progress in a course is
automatically bookmarked. If you need to
interrupt your training session and continue
later, click EXIT. The course remains on My To-Do
and you can re-launch it later by clicking on the
course name. You will continue the course from
where you left off or review sections you have
already completed. Q. Who Can See My
Progress? A. There are no scores stored in the
system just a record of whether the course was
successfully completed. If you have not yet
reached a level of proficiency, the course will
simply stay on your To-Do list until its
completed. Once completed, the term qualified
is recorded in the system. Managers with
viewing rights can see the course status and
completions for their direct reports by accessing
a special management report. They will also see
the term qualified next to each completed item.
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