Hep-C ALERT Performance Summary FY 2006

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Hep-C ALERTPerformance SummaryFY 2006

• Hep-C ALERT, Inc
• 660 NE 125 Street, North Miami, FL 33161

877-HELP4HEP 866-4HEPHIV
Phone [phone] Fax [phone]
www.hep-c-alert.org info_at_hep-c-alert.org
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Staffing
1.0 Executive Director/Project Administrator
.75 Office Coordinator/Counselor
1.0 Project Coordinator/Health Educator
.50 Project Assistant
1.0 Linkage Coordinator/Case Manager
1.0 Linkage Coordinator/Vaccine Nurse (LPN) (added 9/2006)
.50 Hotline Counselor
3.0 Staff Counselors (one added 6/2006)
1.0 Intake Counselor (added 11/2006)
9.75 EQUIVALENT FULL TIME STAFF
Personnel costs represent 75 of agency budget
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Staffing Allocation
Staff funding allocation as of 12/31/06
Source ? Position ? Unrestricted Grants, Donations, Earned Income Jackson Health System Community Health Services Florida Department of Health HIV Dade Community Foundation Florida Department of Health Hepatitis
Exec Director 30 5 15 50
Office Coordinator 100
Proj Coordinator 50 50
Project Assistant 100
Linkage Coord/CM 25 25 50
Linkage Coord/LPN 100
Hotline Counselor 100
Staff Counselor (1) 100
Staff Counselor (2) 100
Staff Counselor (3) 100
Intake Counselor 100
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Counseling, Testing, and Linkage (CTL) Encounters
2454 Encounters at ALERTs office
1997 Encounters elsewhere, (incl Daytona, Puerto Rico, Port of Miami, Port Everglades, etc.)
4451 TOTAL CTL ENCOUNTERS
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Testing Performed
3168 Hepatitis (1244 performed in office 1924 performed elsewhere) 5 positive chronic HCV 2 positive acute or chronic HBV
2333 HIV 1 positive
1637 Chlamydia 19 positive
1637 Gonorrhea 3 positive
573 Syphilis 1 positive
7711 TOTAL TESTS PERFORMED TOTAL TESTS PERFORMED
92 post-test notification/counseling rate 550 positive clients received case management/linkage services 92 post-test notification/counseling rate 550 positive clients received case management/linkage services 92 post-test notification/counseling rate 550 positive clients received case management/linkage services
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Yearly Comparison of Office-Based CTL Services
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Linkage Coordination
4039 Referrals made
3303 Referrals completed (82)
529 Pending completion (13)
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Hepatitis Vaccination
451 Susceptible at-risk adults identified before project start date
291 Susceptible at-risk adults identified in Q4
742 ADULTS CURRENTLY ELIGIBLE FOR VACCINE
210 Adults initiated hepatitis A and/or B vaccine in Q4
28 COVERAGE
Hepatitis vaccination services started 10/1/06. Goal for first year of project is 60 coverage and 20 completion. Year 2 30 completion. Year 3 40 completion. Hepatitis vaccination services started 10/1/06. Goal for first year of project is 60 coverage and 20 completion. Year 2 30 completion. Year 3 40 completion.
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Major Support, Education, and Awareness
Activities
35 Bridges to Treatment Injection Training Sessions
24 Patient Support Groups
2 Patient Treatment Update Seminars
1 Annual Florida HepFest
4 Counselor/Case Manager Trainings
4 General Audience Trainings (incl Faith-Based Leadership Summit, allied health profession students, tattoo artists, civic groups)
12 Health Fairs with Testing (incl City of N. Miami Employee Benefits Fair, Walgreens, Barry University )
3 SWITCH Poetry Slams
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Cause Advocacy
Member National Hepatitis C Advocacy Council Conducted intensive 2-day United Way Outcomes Training for NHCAC members Trained several member organizations on basic HCV testing event management
Board Member National Viral Hepatitis Roundtable Produced and distributed materials announcing the National Viral Hepatitis Elimination Plan Attended local and national meetings representing NVHR
Member Florida Viral Hepatitis Council Committee Chair Developed and tested an integrated Counseling Intake Form for use in STD, HIV, Family Planning and CBO sites Committee Co-Chair implementation of hepatitis vaccination in non-traditional settings
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Hep-C ALERTClient Satisfaction FY 2006

• Of 2454 CTL sessions, 921 surveys were completed
  representing a 38 response rate
• The anonymous survey is self-administered by
  clients after their CTL session and before
  leaving the office
• 33 of the surveys included a client comment

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How did you hear about us?
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Is this your first time coming to our agency?
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Race/Ethnicity
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How would you rate the counselors understanding
and respect of your culture and/or your
lifestyle?
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How effective was the counseling session in
addressing your needs and/or concerns?
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How long did you have to wait to be seen by a
counselor?
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How highly would you recommend this agency to
others?
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Client Comments
Click for complete client comment list
Great phone customer service with knowledge of info. Counselor very accessible, no voicemail, no attitude, no hang ups. Testing environment is great, comfortable, homey and clean. Test counselor was friendly and knowledgeable. Agencies such as yours should be as prevalent as Starbucks. Glad that there are agencies like this to help people that are not aware of the dangers of STD's and Hep C. Thank you for being available to a community that doesn't always know it needs you. The counselor was very friendly and open. I am going to recommend her and this company to my corporation! It was amazing service.