Welcome to Leading with Emotional Intelligence

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Welcome to Leading with Emotional Intelligence
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Herding cats video
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"Success in business today is 15 technology and
85 Emotional Intelligence.Tom PetersAuthor
of In Search of Excellence
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Who is this guy, David Cory?
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Benefits to You

• Create greater self-awareness
• Develop your skills
• Be a better leader
• Make your work/life easier, more efficient, more
  effective and more fun!

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Agenda
Day 1 Day 2
 Introduction to Emotional Intelligence Best Boss/Worst Boss Brief History of Emotional Intelligence 15 EQ Competencies Reflecting on the Learning Understanding Human Behaviour Values Relating and Relationships Emotionally Intelligent Conversations Transfer of Learning Action Plan
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Introductions

• Tell us about yourself
• Tell me your expectations for the course

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Your Thoughts

• I think emotional Intelligence is
• I think leadership is
• My greatest current leadership challenge is

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The Stages of Change James Prochaska et al

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• Pre-contemplation
• Contemplation
• Preparation
• Action
• Maintenance

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Best Leader/Worst Leader
Best Leader or Worst Leader Qualities Impact Best Leader or Worst Leader Qualities Impact
e.g. -had Open Door policy -made me feel supported in my work
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Workplace Performance
100
Top Performers 80
Discretionary Effort
Percentage Effort
Minimum Required Effort to Keep Job 30
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Time
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Girl who forgot the words video
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What is Emotional Intelligence?

• Common Sense?
• Street Smarts?
• Wisdom?
• Maturity?
• Good Attitude?
• Character?
• Good Personality?
• Help us understand why some people do well in
  life while others struggle

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What is Emotional Intelligence? (contd)

• Distinct from IQ (Cognitive Intelligence)
• The ability to use the information provided by
  emotions to act appropriately in the face of
  daily challenges

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Emotional Intelligence includes the ability to

• Be aware of and express emotions
• Be aware of others feelings and establish
  relationships
• Manage and control emotions
• Realistically and flexibly cope with the
  immediate situation and solve problems as they
  arise and
• Generate positive affect to be sufficiently
  self-motivated to achieve personal goals

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A Brief History of Emotional Intelligence

• Cave Dwellers emotion pre-dates cognition
• 300 BC (Aristotle) To be angry is easy
• Twentieth Century many psychologists
• 1985 (Reuven Bar-On) EQ emotional functioning
• 1989 (John Mayer Peter Salovey) - Emotional
  Intelligence
• 1995 (Daniel Goleman) - popularized Emotional
  Intelligence
• 1997 (MHS) - publication of the EQ-i
• 2003 (MHS) publication of the EQ-360
• 2011 (MHS) publication of the EQ-i Version 2.0

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Three Wishes Game

• Think of 3 things you would wish for
• Ask for first one until you get it
• Ask for second, third win game
• When asked you are only allowed to say yes
  every 5th time you are asked

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