The Open Source IP PBX

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The Open Source IP PBX

• Niche Product or Disruptive Technology?

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Open Source in the SMB

• Are you already using any open source software?
• Linux servers
• File servers
• Web Servers
• Mail Servers
• Desktops
• Applications
• SugarCRM
• MySQL
• OpenOffice

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More Common OSS Projects

• GAIM/Pidgin
• Firefox
• Thunderbird
• Filezilla
• VNC
• Bugzilla
• ClamAV
• Putty
• IPCop/M0n0Wall/pfSense/Smoothwall

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Open Source Telephony Projects

• SIPx
• CallWeaver
• FreeSwitch
• Asterisk
• trixbox / Elastix
• FreePBX
• VoiceONE
• VICIDial

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Can you rely on OSS Telephony?

• Stability / Reliability
• Hundreds of thousands of businesses running today
• Support
• Hundreds of certified support technicians
• Digium Fonality both have training programs
• Paid support options from parent companies
• Digium Fonality both have paid support options
• Certified Hardware
• Heavy duty testing ensures interoperability
• Enterprise-ready hardware
• Digium, Rhino, PIKA, Sangoma, Polycom, Aastra

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Is OSS Telephony just a fad?

• Are these just a niche or fad product?
• Huge investments by big companies
• Matrix Partners
• Intel Capital
• Companies are building commercial products on top
  of the open source components
• Fonality PBXtra / trixbox Pro
• Digium Asterisk Business Edition
• Numerous appliances coming to market
• Fonality, Digium, 3Com, PIKA, Rhino, Xorcom

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Is it a disruptive technology?

• Brings Fortune 500 PBX features to the SMB
• Enables advanced features previously unavailable
• Branch offices
• Telecommuters
• VoIP Service Providers
• Queues / Conference Rooms / Follow-Me
• Softphones
• Intra/Extra Company Connections
• Pricing is far less than legacy systems

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Allows new class of resellers

• PBX systems have always been the domain of legacy
  resellers/VARs
• IP PBX system can now be installed by IT Techs
• Systems are easy to install and configure
• Runs on existing data network
• Utilizes TCP/IP
• Uses commodity PC hardware
• Interfaces through existing switches and
  firewalls
• This is the domain of the IT Consultant!

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OSS PBX Systems Evolve

• Systems are evolving at a rapid pace
• New features
• Greater reliability
• Easier maintenance
• Easier to support
• VoIP quality is improving
• More companies providing training

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All Roads Lead to OSS!

• Is OSS Telephony right for the SMB?
• Pricing is great
• Features are incredible
• Consultants are getting trained
• Parent companies offer support
• Parent companies certifying hardware
• Systems are getting easier to use
• The time is now right to consider an OSS
  telephony platform!