Chapter 12: Success in the Workplace

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Chapter 12 Success in the Workplace
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1. Write the 6 chapter objectives found on page
182.

• 1. Describe personal qualities that indicate a
  desire to succeed on the job.
• 2. Explain guidelines for understanding ones
  role as an employee.
• 3. Demonstrate how to handle workplace
  situations with an appropriate attitude.

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• 4. Identify ways to prepare for a performance
  evaluation.
• 5. Describe strategies that can improve an
  employees chances of advancement.
• 6. Discuss guidelines for leaving a job.

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Define the Key Terms.

• 1. Work ethica sense of obligation to work hard
  and to complete tasks efficiently and well.
• 2. Initiativewillingness to do what needs to be
  done without being asked.
• 3. Flexibilitywillingness to adapt to new or
  changing requirements.

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• 4. Workplace culturethe attitudes, behavior,
  habits, and expectations of a companys owners
  and employees.
• 5. Constructive criticismfeedback that suggests
  ways you can learn and improve.
• 6. Continuing educationcourses geared toward
  working adults.
• 7. Mentorsomeone who acts as a teacher and a
  guide.

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Answer the following questions.

• 1. How can one tell whether an employee has a
  strong work ethic?
• Employees recognizes obligation to work hard and
  complete tasks well, is motivated to do his or
  her best and help the company, doesnt need
  constant supervision, and shows initiative.

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2. How do employees show that they have
initiative?

• Employees show that they have initiative by being
  willing to do what needs to be done without being
  asked.

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3. Why is flexibility particularly valued in the
modern workplace?

• Because todays workplace is fast-paced, it needs
  employees who can think on their feet and switch
  priorities if necessary. Workers may also need
  to learn new technology and new skills.

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4. As a new employee, what would you need to
find out in order to understand your role within
the company?

• Your job responsibilities.
• Who your immediate supervisor is.
• With whom you will be working.
• Whom you should ask about minor problems.
• Working-place culture.

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5. What does the workplace culture tell you
about the place where you work?

• The workplace culture tells you about the
  attitudes, behavior, habits, and expectations of
  the companys owners and employees.

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6. What are two advantages of having a positive
attitude in the workplace?

• Youre more likely to succeed to your work. It
  will help you handle difficult situations.

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7. Why should you not try to hide mistakes you
make at work?

• Doing so can cause additional problems and might
  lead people to distrust you.

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8. What is the goal of constructive criticism?

• The goal of constructive criticism is to help the
  persona learn and improve.

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9. What should an employee do to prepare for a
performance evaluation?

• Jot down questions you want to ask and ideas you
  want to discuss.
• Think about your recent job performance,
  including whether and how you achieved the goals
  set for you and how you handled. Challenges.

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10. What are continuing education courses and
why might it be advisable to take them?

• They are courses geared toward working adults.
  They allow employees gain skills that can help in
  advancing in the job.

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11. How might a mentor help you advance in your
career?

• A mentor can give support and advice, help you
  understand the workplace culture, suggest ways to
  improve skills, and introduce you to others who
  can help you advance.

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12. Why is it advisable to leave a job on good
terms?

• You might want the employer for a reference, or
  you might want to return and work for this
  employer in the future.