Company Profile

1
Company Profile

2
LOCATION
3
Airline Cargo Resources offices are located two
kilometers from O.R Tambo International Airport.
The offices are located centrally in the
freight forwarding community. Active sales are
conducted at the coastal regions on a regular
basis.
4
SERVICES OFFERED
5
GENERAL SALES AND SERVICE AGENCY Airline
Reports Cargo Reservations Cargo Sales and
Marketing Charters. Compilation of
Claims Full Accounting Function GHA
Supervision Liaison In-House Staff
Training Interline Agreements Telesales
Track and Trace
6

• GROUND HANDLING AGENT
• After 10 years in the operations of Ground
  Handling Agents, ACR recently sold two divisions
  of the Company to Menzies Aviation
  (SA)(Cargo)(PTY)LTD.
• Menzies Aviation (SA)(Cargo) (PTY)LTD. Acquired
  the Ground Handling and Road feeder departments.
• The normal level of excellent service will be
  available to all our carriers with the new
  business.
• All the carriers previously handled by ACR have
  remained with Menzies Aviation (SA)
  (Cargo)(PTY)LTD.

7
PREVIOUSLY REPRESENTED
8
AIRLANKA (SRI LANKAN AIRLINES) AIR
ZIMBABWE AMERICAN AIRLINES - OFFLINE COMAV NATI
ONWIDE AIRLINES NORTH ATLANTIC
AIRWAYS PRECISION AIR ROYAL AIR MAROC SAUDI
ARABIAN AIRLINES TURKISH AIRLINES ZAMBIA
EXPRESS
9

CURRENTLY REPRESENTING
10
AIR AUSTRAL SINCE 1999 AIR NAMIBIA SINCE
2002 AIR MADAGASCAR SINCE 2000 ETHIOPIAN
AIRLINES SINCE 1994 ETIHAD CRYSTAL CARGO SINCE
2005 AIR JAMAICA OFFLINE SINCE 2005
11
ACCREDITATIONS
12

• In 2004 ACR became the first African owned
  General Sales Agency to become an IATA Member as
  a General Sales and Service Agency.

• Airline Cargo Resources is a founding member
  of FAGSA, joining in 1995.

• ACR joined TIACA in 2004

13
OBJECTIVES
14
To make our represented Carriers the number
one choice for the freight forwarders in South
Africa To ensure strict yield control and
the maximum loads on the flights To use
our extensive South African network to offer
maximum exposure to our Carriers To be the
GSSA of choice by offering the highest level of
service to all Airline Partners and to be an
Ambassador for our clients.
15

INFRASTRUCTURE
16

• ACR operates on the Cargospot system
• The system allows us to fulfill all required
  tasks of a GSSA.
• ACR is able to customize the system should the
  airline require any additional information
• Cargospot gives ACR the ability to have real
  time communication with our GHA.

17
ACR CONCEPT
18
T.O.P.D.O.G. Trained Staff Organized and
Focused Prompt and professional Dynamic
Teamwork Operating Effectively Getting the
Basics Right
19
WHY ACR??
20
ACR have a well respected reputation in
the industry An innovative, pro-active,
market leader since 1994 The Company is
nationally represented in all key business
centers By having trained, service driven,
goal oriented and dedicated staff, working as a
team and striving to succeed for the better
of the product, Company and our valued
clients.
21
MESSAGE FROM CEO
Airline Cargo Resources (Pty) Ltd is a concept
which was born based on the pure desire to offer
an effective and efficient service to both its
Principles and clients. Basing all concepts on
this very specific ideal, has seen the Company
grow from a small two-man concern in 1994 with a
single service contract with Ethiopian Airlines,
to in excess of twenty contracts with various
airlines. Personal service is something which the
Company is particularly proud of. All flights are
handled with a hands-on approach, by dedicated
staff allocated to specific duties. The Company
looks forward to welcoming you to our
family. Sincerely, Bryn Woolley Chief Executive
Officer
22
JOHANNESBURG GSSA Bryn Woolley
CEO E-Mail bwoolley_at_acr.co.za Stuart
Tonkin GSSA Manager E-Mail stonkin_at_acr.co.za
Bennie Greyling Sales Executive E-Mail benn
ieg_at_acr.co.za Hardus Fourie GSSA
Controller E-Mail hardus_at_acr.co.za
Francois Vermeulen Etihad / Air Jamaica
E-Mail francios_at_acr.co.za Mirriam Ndlovu
Ethiopian / Air Namibia E-Mail mndlovu_at_acr.co
.za Simone Oosthuizen Air Madagascar / Air
Austral E-Mail simone_at_acr.co.za Tel 27
11 979 4944 Fax [phone]