Introducing Travelport

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Commission processing in Voyager Hotel
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Login
Click on the Icon to Login
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Voyager Com
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Main menue of Voyager Com for processing and
reporting
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Status
Status Original non-processed
commission Confirmed confirmed
commission Authorized commission
payment authorized (transmitted to
TRUST) Sent to TACS TRUST transmitted
information to TACS Deleted transaction was
deleted Original NC original, non- commissionabl
e reservations
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Type
Type TRUST reservation received via
Voyager Non TRUST manually added All both types
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List of outstanding commissions
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Search for Status Original and Type TRUST to
receive a list of outstanding commissions, oldest
departure date on top
Click on Printable Version
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Printed List
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Process Commission
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Click on the reservation to display all details
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Outstanding commissions on the left, chosen
reservation on the right
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Reservation Details
Daily rate
Guest name
Arrival and departure date
Travel Agency Information
Commission percentage
Commission amount
Adjustment Code
White fields can be modified, e.g. departure date
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Total rate and commission amount change
automatically
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Non-commissionable
Commission is displayed as non-commissionable
when the rate was set up accordingly
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Change the Adjustment Code according to your
changes This information will be forwarded to the
travel agency
Click on Confirm to save changes (process the
commission)
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Adjustment Codes
Unchanged Commission paid on original
reservation Previously Paid Change Comm.
Amount to 0,00 Overpaid Change Comm. Amount No
Show Change Comm. Amount if necessary Delete
Transaction Deletes the reservation from Voyager
Com Direct Cancellation Choose when guest
called hotel to cancel
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Confirmed Commissions
Search for Status Confirmed to get a list of
the reservations previously processed
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Click on Printable Version if you need a paper
copy
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Printable Version
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Confirmed Commission
Also in Status Confirmed all white fields can
be modified, please confirm again to save changes
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Authorize
You see a list of confirmed reservations Click on
Authorize to finalize the process
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The commissions you previously confirmed
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Printable Version
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The Authorize button is active when you click
on Commission Report printed?
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Commission was transmitted to TRUST
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Add Commissions
Choose NEW to manually add commissions
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Please add all necessary information Guest
name Arrival and departure Travel agency Rate
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Commission is calculated by the system Commission
percentage taken from Content, overwrite if needed
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Search for Non-TRUST commissions to find the
ones you added in the system
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Authorize like any other commission Both, TRUST
and Non-TRUST reservations can be confirmed and
authorized in the same session
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Search and Report
Use combinations of Status and Type to
allocate commissions
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Search
Result
Authorized and All to see the reservation you
previously transmitted to TRUST
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Search
Result
Narrow down the search by entering a date range
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Search
Result
Enter an IATA number when searching for a certain
travel agent
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Broaden your search by using a , e.g when
searching a guest name
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CSP Reports
TRUST will provide a monthly overview of
processed commissions under CSP Reports.
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Travel Agency
Arrival and Departure
Confirmation No
Guest name
Hotels Commission amount
Payment informartion cheque number, date and
total amount paid (from all hotels to this agency)
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Search a Travel Agent
Choose Search
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Enter the information you have (remember to use
the ) and click on Search
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Use Search to return to the previous screen or
choose a travel agency
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Information will be filled in
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Contact
Voyager Com Department Lyoner Strasse 40, 60528
Frankfurt, Germany t 49 (0)69 665 64 581 f
49 (0)69 665 64 579 e commission_at_trustinternati
onal.com
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• Thank you