Remote Management of People Flow Systems in Buildings

1
Remote Management of People Flow Systems in
Buildings

• Olli-Pekka Varis
• Supervisor Heikki Hämmäinen, Professor of
  Networking Business
• Instructor M.Sc.(Statistics), Jukka Salmikuukka

2
Agenda

• Research Question, Scope, Methods
• Value Creation Trends
• Remote Management System
• Technical Trends
• Results
• Environment of Buildings Businesses in Finland
• People Flow Management Framework
• Techno-economic Model and Scenarios
• Action recommendations

3
Study Background and Research Question

• Traditionally most of the buildings systems have
  been passive mechanical equipment
• Current market environment requires more
  intelligence from the products
• Increasing importance of service business
• Emergence of new information technologies
• Research question How to use information and
  communication technologies productively in
  changing business environment?

4
Scope
Residential apartment buildings and office
buildings Systems that enable or control the
movement of people in buildings
5
Methods

• Literature study
• Technical data
• Interviews
• Finnish business environment
• Constructive modeling
• Stakeholder analysis
• Scenarios
• Techno-economic modeling

6
Value Creation Trends Smart Services Framework
Source Allmendinger Lombreglia 2005, Harward
Business Review
7
Remote Management System

• Managed Objects
• Management Tools
• Status, diagnostics, upgrade, control and
  automation, profiling and behavior tracking,
  replenishment and commerce, location mapping and
  logistics
• Data Acquisition System
• Sensors, communication links and monitors
• In-Building Communication
• NFC, RFID, Bluetooth, Ethernet, WLAN, ZigBee,
• Wide Area Communication
• Wireless vs. wired communication
• Information Security
• Proprietary vs. open solutions

8
Technology Trends

• TCP/IP-based Wide-Area Control Networks
• Centralized monitoring, aggregate load profiling,
  demand management and performance reports are
  easy to use compared to old management structures
  
• Web-Accessible Control Systems
• The buildings can be monitored from nearly any
  location, including Web-enabled cell phones and
  PDAs
• Enterprise Data Interfaces
• Can be used to further leverage the value of
  gathered data from the buildings systems

9
Results
10
Environment of Buildings Businesses in Finland

• Facility management is a growing business in
  Finland
• Currently low outsourcing ratio is changing fast
• Most important trends safety and individuality
• Increased division of customers
• Cost driven (facility management, government
  purchasing)
• Value driven (individuality for living
  environment)
• Office buildings drive the technology development
  and the provision of smart services
• Residential buildings are usually low tech, but
• Special buildings and facility management use
  smart services
• Remote management is emphasized

11
People Flow Management Framework

• Intelligent ICT-based solutions need a framework
• People flow management is a clear entity for
  customers and end-users
• Security and safety trends push system
  integration
• Technology trends enable integration of separate
  solutions

12
PFM Scenarios
 
13
Techno-economic Model of Remotely Managed People
Flow Systems
14
Action Recommendations for PFS Providers

• Remote management solutions should use open
  standards
• Management over open TCP/IP platform
• ? Enabler for smart services and adjacent
  features
• Proprietary platform provision through
  information security and separated communication
  channels
• Biggest market potential
• Wireless in-building communication when Ethernet
  not provided
• Keep customer touch point
• Web-based services for end-users and building
  owners
• ERP information provision also for facility
  managers

15
Thank you
16
Appendices
17
Buildings Businesses in Finland
18
Scenario 1 Management Platform Driven Model
19
Scenario 2 Facility Management Driven Model
20
Scenario 3 System Driven Model