Mentoring Clinical Faculty: An Online Model

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Mentoring Clinical Faculty An Online Model
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Objectives

• Describe a process to use for determining
  mentoring needs of clinical faculty
• Discuss the sequence for implementing an online
  mentoring course
• Describe the Preceptor Education Program (PEP)
  multidisciplinary online course and its
  components
• Discuss the tools and resources available to
  clinical faculty through the Clinical Educator
  Resource online course

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Overview of Kirkwood PTA Clinical Education
Program

• Each student participates in 4 clinical
  experiences during program at different locations
  
• Two 9 day and two 6-8 week experiences
• ACCE assigns students to sites, tracks student
  progress during clinical experiences and clinical
  instructor performance

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Overview of Kirkwood PTA Clinical Education
Program

• Unpaid clinical instructors
• Have a minimum of one year of clinical experience
  prior to taking students
• Ability to review and apply KCC clinical policies
  and procedures
• Be familiar with KCC clinical evaluation tools
• Be an APTA credentialed instructor
• Have access to a mentor for clinical education
  (CCCE or other staff member)
• Be responsive to feedback
• Have a desire to work with students

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Overview of Kirkwood OTA Clinical Education
Program

• Level 1s
• Students attend 4 clinic experiences
• Three 3 day and 1 two day experience
• Level II
• Students attend two 8 week clinic experiences
• Academic Fieldwork Coordinators role includes
  assigning students to sites, tracking student
  progress and clinical faculty performance

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Overview of Kirkwood OTA Clinical Education
Program

• Unpaid clinical instructors
• Have a minimum of one year of clinical experience
  prior to taking students
• Ability to review and apply KCC clinical policies
  and procedures
• Be familiar with KCC clinical evaluation tools

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Determining Mentoring Needs of PTA Clinical
Faculty

• Identification of clinical instructors
• Student calls 3-4 weeks prior to start of
  clinical experiences
• ACCE receives form and follows up with any new
  clinical instructors
• Determines any mentoring needs prior to start of
  experience and checks with CI throughout the
  experience

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Determining Mentoring Needs of PTA Clinical
Faculty

• Clinical experience evaluation forms
• 4 clinical experiences
• Form asks comfort level with 10 different items
• ACCE compiles data and tracks trends
• Yearly clinical educator workshop
• Component of clinical education based on
  feedback from CI evaluation forms
• Evaluation form asks for feedback on topics of
  interest and this is used for future presentations

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Determining Mentoring Needs of PTA Clinical
Faculty

• Changes mandated by our accrediting body CAPTE
• Individual CI needs
• Student or CI self evaluation form
• Remediation plan created and implemented

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Determining Mentoring Needs of OTA Clinical
Faculty

• Through
• Paperwork sent to clinic sites
• Phone conversations with sites and clinical
  faculty
• Evaluation forms
• Interaction with fieldwork sites

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Discussion -Determining Mentoring Needs of
Clinical Faculty

• Discussion
• What methods have been used?
• Ideas for additional ways to determine needs of
  clinical faculty?

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Types of Mentoring Available

• In person
• One on one mentoring with CI
• Site mentoring
• Lunch and learn
• example supervision requirements
• Offsite
• Phone calls
• Check with each CI at least once during each
  clinical experience
• Online Clinical Education Course

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Types of Mentoring Available

• Written and video resources
• Library of reference materials available to any
  clinical instructor
• Yearly clinical education workshop offered to all
  CIs
• Has clinical education topic

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Discussion -Types of Mentoring

• Discussion
• What types of mentoring are available?
• Ideas for additional methods of mentoring?

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Sequence for Implementing an Online Clinical
Education Course

• Process
• Determine needs of PTA clinical education faculty
• Through methods previously discussed
• Collaborated with OTA program to determine
  similar needs
• Explored online clinical education courses
• PEP

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Sequence for Implementing an Online Clinical
Education Course

• Process continued
• Met with IT department and discussed options
  available
• Multiple meetings needed to address which system
  would be the best
• Considerations
• Log in
• Tracking time spent in course
• Availability
• Decision made to use ANGEL system
• Requested ANGEL development shell

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Sequence for Implementing an Online Clinical
Education Course

• Process continued
• Determined which course content needed to be
  included
• Accreditation
• Faculty input
• Contacted PEP course mediators and obtained
  permission to link their course materials within
  our course

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Sequence for Implementing an Online Clinical
Education Course

• Process continued
• Created a map of how content would be presented
• New content to be developed
• PEP content to supplement units
• OTA and PTA faculty divided up material,
  researched and created course content
• Shared content
• Specific to each program
• Material entered into ANGEL course

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Sequence for Implementing an Online Clinical
Education Course

• Process continued
• Created website and registration process for
  course
• Created email response to clinicians
• Clinic sites notified of new online resource
• Information included in mailings to clinic sites
• Phone conversations with clinical faculty

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Sequence for Implementing an Online Clinical
Education Course

• Process continued
• Clinical faculty utilized online course starting
  spring 2009
• Obtained feedback from users
• Since that time modifications have been made to
  content as needed

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Overview of Registration Process
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Registration Process Sample

• Go to www.kirkwood.edu/clinicaleducator
• This site will give you instructions to request a
  username and password to access this online
  course.
• After you have completed the request form, allow
  5 business days for your account to be set-up.
• The website for the clinical educator course is
  located at https//elearning.kirkwood.edu/
• This site is the Kirkwood online program which
  allows students to access all online courses.
  You will have access to the specific clinical
  educators course.
• After you login to the course, we recommend that
  you complete a system check of your computer in
  order to access all the information.

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Components for Request Form

• Request form will ask
• First name
• Last name
• Phone number
• Email address
• Place of employment
• OTA/PTA supervisor
• User Name ( 1st letter of first name 1st 6
  letters of last name
• Password ( use a familiar password)

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Response Email to Registration Process Sample

• Response form sent to Clinical Instructor -
  example
• You are registered for the Clinical Educators
  course through Kirkwood. Please allow 24 hours
  for your account to be updated. When you login
  for the 1st time, the course will be listed DEV
  Clinical Educators Course for PTA and OTA. If
  you are unable to log in after this time, please
  contact me again. Thank you for taking students.

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Preceptor Education Program (PEP)
Multidisciplinary Online Course

• The Preceptor Education Program  (PEP) is a web
  based, on-line education program created through
  a grant by an inter-professional research group
  at the University of Western Ontario and Fanshawe
  College in 2007
• www.preceptor.ca.

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Preceptor Education Program (PEP)
Multidisciplinary Online Course

• The course is set up in modules
• Modules use
• Multimedia technology with tips
• References
• Reflection notes
• Quizzes
• Video

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Preceptor Education Program (PEP)
Multidisciplinary Online Course

• The modules include
• Module 1 Orientation Welcoming the Student,
  Role and Expectations
• Module 2 Developing Learning Objectives
• Module 3 Giving and Receiving Informal Feedback
  
• Module 4 Understanding and Fostering Clinical
  Reasoning
• Module 5 Fostering Reflective Practice
• Module 6 - Dealing with Conflict
• Module 7 The Formal Evaluation Process

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Preceptor Education Program (PEP)
Multidisciplinary Online Course

• Some of the content within the modules is more
  applicable to students and some to preceptors
• Most are useful to both 
• Students and clinical faculty may find it
  beneficial to go through some of the modules
  together during the first weeks of placement 

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Preceptor Education Program (PEP)
Multidisciplinary Online Course

• Each module takes approximately 30 minutes to
  complete, not including the optional learning
  activities.
• All of the content is printer friendly 
• The focus of the modules is on practical tips
• For those who wish to delve deeper into the
  topics, there are links to websites and articles
  to further learning

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PEP Practice

• Practice with course content

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Clinical Educator Resource Online Course

• Course is divided into sections which include
• A. Clinical Educator
• B. Clinical Education Resources
• C. Student
• D. PEP Online Course
• E. Reference sections 

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Clinical Educator Resource Online Course

• The Clinical Educator section is divided into
• PTA Clinical Instructor
• OTA Clinical Supervisor
• Health Science Compliance Guidelines sections.

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Clinical Educator Resource Online Course

• The Clinical Education Resources section is
  divided into
• New Clinical Educator
• Resources for Clinical Educators
• Benefits for Clinical Educators sections

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Clinical Educator Resource Online Course

• The Student section is divided into several
  categories
• OTA
• PTA
• Clinical expectations and goal setting
• Clinical reasoning
• Reflective practice
• Communication
• Dealing with conflict
• Learning styles
• Clinical compliance
• Treatment ideas discussion board

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Clinical Educator Resource Online Course

• PEP Online Course for Health Care Professionals
• Reference  

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Discussion - Clinical Educator Resource Online
Course

• Review map of the course content
• Identify any other information that could be
  included in the course

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Clinical Educator Resource Online Course Usage
Data

• Data on usage from PTA Clinical faculty
• Introduced last clinic 2009 58
• 2010 29
• 2011 5
• Data on usage from OTA Clinical faculty
• Current usage is 40 of clinic sites have
  used/signed up for access to the course
• Unable to track usage after initial creation of
  sign on

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Suggestions for Improved Use of Course

• Encourage sites to use online course
• All paperwork accessed through course versus
  mailing to the site
• Expand discussion board within course for
  clinical instructors to use and seek feedback
  from other instructors
• Have students orient clinical instructors to
  online course at the start of each experience

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Suggestions for Improved Use of Course

• Provide CEUs for utilizing materials within the
  course
• No way to track time spent within course makes
  this difficult

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Suggestions for Improved Use of Course

• Encourage students to use online course
• All paperwork accessed through the course versus
  being handed out in class
• Expand discussion board within course for
  students to use
• Students currently using facebook
• Use PEP course for course assignments

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Discussion Suggestions for Improved Use of
Course

• Identify any additional methods that may be used
  to increase use of the online course

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Resources

• www.kirkwood.edu/clinicaleducator
• Clinical course website - registration
• https//elearning.kirkwood.edu/
• Access to clinical course ANGEL
• www.preceptor.ca
• Access to PEP course

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