Summary, Conclusions and Recommendation

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Summary, Conclusions and Recommendation
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SUMMARY AND CONCLUSIONS

• The summary is a brief restatement of the main
  findings presented under each factor.
• Findings answer WHAT. They are based on the
  facts.
• The conclusion is an interpretation of the facts
  you gathered and discussed. It is not a
  repetition of the facts. It is not an action
  that the company must take.
• Conclusions answer SO WHAT.
• You should develop a conclusion for the facts
  gathered for each factor.

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Example of CONCLUSIONS

• Assume you are researching alternative sites for
  a new plant and have gathered the following data
• Site A 50,000 cost, 5 acres, and 5 miles from
  the interstate
• Site B 75,000 cost, 7 acres, and 1 mile from
  the interstate
• The conclusions would be that Site A is least
  expensive and that Site B has more acreage and is
  closer to the interstate.

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Example of CONCLUSIONS

• Assume that you found data from three companies
  who utilized an open office layout of some sort.
  They experienced increases in productivity of 5,
  6, and 15, respectively.
• In your factors section, after discussing these
  companies productivity figures, your analysis
  stated, There was an average increase in
  productivity of 8.6, with individual company
  productivity increases ranging from a low of 5
  to a high of 15.
• What would your conclusion be?

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CONCLUSION Statement

• As was previously discussed, several
  companies experienced increases in productivity
  ranging from 5 to 15, with an average increase
  of 8.6 by using an open office layout. These
  increases would seem to indicate that there is
  potential for Crocker Insurance Company to also
  realize an increase in productivity in the
  neighborhood of 9 if some type of open office
  layout were employed.

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Constructing the SUMMARY AND
CONCLUSIONS

• Combine summary and conclusions into a single
  level-five heading.
• New information is not presented in this section
  no sources are cited.
• You will probably write a paragraph for each
  factor considered in your report.
• Write your summary for each factor you analyzed,
  followed immediately by your conclusions
  (regarding those findings).

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RECOMMENDATIONS

• A recommendation is a suggested action the
  company should take based on the conclusions
  (conclusions were based on the findings) and
  answers the problem statement.
• Recommendations answer WHAT NOW.
• The suggested action should be explicit (use
  action verbs such as purchase, implement,
  explore, etc.) and detailed.
• Included a brief how to implement or the next
  step the company should take.

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Recommendation statement example
active verb

• It is recommended that Crocker Insurance should
  implement an open office layout for its
  employees. In order to successfully implement an
  open office layout, all department managers
  should be interviewed about

implementation statement
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In a Nutshell

• The summary is developed from the data you
  discussed.
• The conclusions are drawn from the main facts
  repeated in the summary.
• The recommendations are developed from the
  conclusions.
• The recommendations answer the problem statement.
  

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Pagination

• Numbers are aligned center at the bottom of the
  page in the footer box.
• Prefatory pages numbered in small Roman numerals.
  E.g., i, ii, iii, iv, etc.
• Body pages (beginning at OVERVIEW) numbered in
  Arabic numerals. E.g., 1, 2, 3.
• Prefatory pages that are COUNTED but do not show
  numbers include
• memo of transmittal (i)
• Title page (ii)

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