Session GA-02

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Session GA-02

• Electronic Services For The Future
• Ron Bennett
• Dwight Vigna
• U.S. Department of Education

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Agenda

• Federal Student Aids Target State Vision
• FFEL data standards initiative
• Debt Recovery and Resolution (Debt Recovery) and
  Total and Permanent Disability (TPD) initiative

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Target State Vision

• Federal Student Aid embarked on a major business
  and systems reengineering effort
• As part of this effort, developed a Target State
  Vision (TSV)
• The two initiatives presented here today support
  the TSV
• The following slide presents a graphical
  depiction of the TSV

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Target State Vision
Debt Recovery and TPD Initiative
FFEL Data Standards Initiative
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IF Architecture
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FFEL Data Standards Initiative
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Approach

• Phase I - Internal Analysis with Federal Student
  Aid and Department of Education Business Owners
• Phase II External Analysis with the FFEL
  Community of Interest
• Phase III Modify/Add Data Standards through
  Postsecondary Education Standards Council (PESC)
  Change Control Board

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Overview

• Developed target state business processes
• Defined FFEL data standards to support target
  state business processes
• Will be implemented in incremental phases
• Reengineering of NSLDS and its data exchanges
• Reengineering of debt recovery processes and
  systems
• Enhancing financial reporting for Lender and
  Guarantors

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Results
Key Improvements Benefits
Enhance loan certification data FSA Account Number CPS Transaction Number Additional Unsubsidized Reason Academic Year Improved completeness and accessibility of information Compliance of general eligibility requirements
Use common identifiers Routing Identifier (RID) Financial Award Identifier Improved accuracy and consistency of information for exchanging data
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Results (cont.)
Key Improvements Benefits
Collect data from loan holders based on business needs (e.g., events such as disbursements, cancellations, repayment dates, status changes, reinsurance, collections, etc.) Improved timeliness of information Improved ability to synthesize, report on and analyze information
Add a column for loan cohort year to the Lender Financial Reports (LaRS) Improved ability to synthesize, report on, and analyze information
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Results (cont.)
Key Improvements Benefits
Leverage aid-level data to reduce Guaranty Agency Financial Reporting (e.g., eliminate AR-1 through AR-14 reporting which can be derived off of loan level data.) Streamlined data collection and integrated end-to-end processes
Collect additional data elements to support substantiation of financial reporting Improved program management and oversight
Enhance data provided to students/borrowers on the Integrated Student View Improved completeness and accessibility of information
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Results (cont.)
Key Improvements Benefits
Institute date certain payoffs in the consolidation process Reduced number of under/over payments
Integrate loan level reporting with the assignment requests for default, bankruptcy and disability discharge Streamlined data collection and integrated end-to-end processes
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Next Steps

• Federal Student Aids Enterprise Data Management
  team will work with the PESC change control board
  to modify or add the workgroup approved data
  elements
• Establish in the XML Registry and Repository (XML
  RR) a common definition for data attributes that
  Federal Student Aid and the FFEL Community
  exchange

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Debt Recovery and TPD Initiative
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Overview

• Federal Student Aid is in the process of
  acquiring a single system to replace the
• Debt Management Collection System (DMCS)
• TPD - Conditional Discharge Disability Tracking
  System (CDDTS)

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Overview (cont.)

• The Debt Recovery and TPD solution will eliminate
  deficiencies and provide robust capabilities for
  both internal and external stakeholders

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Overview (cont.)

• Federal Student Aid identified the following
  change drivers
• Reconcile current business demands with legacy
  systems
• Improve the accuracy, timeliness and tracking
  capabilities for default and discharge loan data

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Results
Key Improvements Benefits
Process and track default and discharges electronically and in real-time Improved accuracy, timeliness, and tracking capabilities
Utilize a Web Portal to exchange information to support business processes Discharges (General, TPD) Federal Salary Offset and Treasury Offset Obtain Borrower Address Automated data exchanges between Federal Student Aid, financial partners, and borrowers
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Results
Key Improvements Benefits
Provide automated stakeholder notifications on default and discharge statuses Enhanced customer service for financial partners
Allow for online querying and reporting capabilities Enhanced customer service for financial partners
Automated checklists and supporting online tools to process defaults and discharges Enhanced customer service for financial partners
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Next Steps

• Complete our review of all current requirements
• Continue to define the requirements for the Debt
  Recovery and TPD Solution

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Questions/Comments
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Contact Information
We appreciate your feedback and comments.
Community Inquiries Email DataStrategy_at_ed.gov