Achieving Results through Teamwork

1
Achieving Results through Teamwork
Unit 1

• Facilitator Support Materials for Achieving
  Results through Teamwork

2
Unit Aim

• The aim of this unit is for learners to develop
  knowledge and understanding of strategies to
  achieve results through teamwork and to develop
  skills in using tools to plan teamwork related
  tasks.

This unit is 30 Guided Learning Hours
3
Unit Description

• Being results-oriented with a high drive to meet
  objectives and to encourage this within a team is
  an essential skill at higher levels of an
  organisation and being willing to continually
  improve personal performance is linked to this.
• Achieving results also means being able to make
  sound decisions, even under extreme pressure, and
  be able to communicate clearly and taking the
  lead where this is appropriate.
• At this level, the learner will have a range of
  tools at their fingertips to aid personal and
  group effectiveness and should be able to
  understand how to use these and to present these
  articulately.

4
Unit Description Continued

• This unit focuses on developing a range of
  techniques to equip the learner to
  effectively manifest best practice
  behaviours in the workplace. Specifically, the
  learner will learn how to use appropriate
  tools and criteria to evaluate group and
  work processes, services and the stated
  deliverable components in order to achieve
  better results. It will be important to
  challenge any inefficient work processes
  and offer constructive alternatives.

5
Unit Description Continued

• The learner is expected to be able to obtain
  appropriate information or support, which will
  help the decision making process for the team.
  There will also be a focus on determining
  long-term strategic direction and establishing
  effective systems for assigning, managing and
  tracking progress.

6
Unit Description Continued

• In the first part of the unit, learners
  explore strategies for achieving results
  through teamwork. Tools for planning
  teamwork and evaluating group processes are
  investigated and the role of risk analysis
  considered. Learners consider how to enable
  teams to achieve results by exploring how
  to manage inefficient work processes and
  actions to make following evaluations.
• Learners use planning tools and analyse risk
  in planning a team task in the second
  part of the unit.

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Learning Outcome 1 Understand strategies to
achieve results through teamwork

• Amplification of the Learning Outcome
• Tools for planning teamwork SMART targets
  (specific, measurable, achievable, realistic
  goals, time bound goals) time management chart
  Gantt chart critical path analysis and Belbin
  team
• The role of risk analysis in planning to achieve
  results through teamwork brainstorm to identify
  all possible problems/risks eg external,
  internal, from self, from group risk analysis
  tools have strategies to manage risk eg plan
  contingencies risk management charts problem
  solving strategies seek solutions and work to
  team strengths

8
Amplification of the Learning Outcome Continued

• Compare methods for evaluating group processes
  Ishikawa diagram, force field analysis, Pareto
  analysis and SWOT analysis (strengths, weakness,
  opportunities, threats)
• Skills and behaviours for achieving results
  through teamwork self-motivation eg achievement
  drive, optimism, persistence social skills eg
  collaboration self-regulation eg
  conscientiousness, meets commitments, focused
  under pressure self-awareness eg
  self-confidence, self-assured and decisive

9
Amplification of the Learning Outcome Continued

• How to manage inefficient work processes regular
  evaluation of objectives eg to identify when
  things are not working within the group, when or
  team is not working to strengths team review to
  discuss issues offer constructive alternatives
  offer and receive feedback positive attitude
  lead others to deal with issues and encourage the
  team to work to strengths

10
Amplification of the Learning Outcome Continued

• Actions to enable teams to achieve results
  following evaluation measure against objectives
  use evaluation tools stages in evaluation eg
  description (What happened?), analysis (What went
  well? What was less successful?), clarification
  (Were goals met? What needs to be done
  differently?), action (What needs to be done
  next?) eg set new goals and objectives, use
  different tools for planning, improve
  identification and management of inefficient
  processes and review risk analysis

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Assessment Criteria for Learning Outcome 1

• Assessment Criteria
• 1.1 Evaluate the appropriateness of a range of
  tools for planning teamwork
• Open discussion with Learners
• 1.2 Analyse the role of risk analysis in
  planning to achieve results through teamwork
• Open discussion with Learners
• 1.3 Compare methods for evaluating group
  processes
• Open discussion with Learners

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Assessment Criteria for Learning Outcome 1
Continued

• 1.4 Analyse the skills and behaviours for
  achieving results through teamwork
• Open discussion with Learners
• 1.5 Explain how to manage inefficient work
  processes
• Open discussion with Learners
• 1.6 Explain actions to enable teams to achieve
  results following evaluation
• Open discussion with Learners

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Learning Outcome 2 Be able to plan teamwork

• Amplification of the Learning Outcome
• Plan a teamwork task information researched for
  the plan eg web based resources technology,
  equipment, resources new technology, systems
  planning tools eg SMART targets, time management
  chart, Gantt chart, critical path analysis risk
  assessment eg risk analysis tools, contingencies
  and risk management charts

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Assessment Criteria for Learning Outcome 2

• Assessment Criteria
• 2.1 Present a plan for a teamwork task to
  include
• Information researched for the plan
• Use of a planning tool
• Risk Assessment

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Appropriate Books

• Boyton, A Fischer, B Virtuoso Teams (Financial
  Times/ Prentice Hall 2008) ISBN 978-0273721833
• Goleman D Emotional Intelligence Working with
  Emotional Intelligence "Emotional Intelligence",
  "Working with EQ" (Bloomsbury Publishing 2004)
  ISBN 978-0747574569
• Molden D Hutchinson P How to be Confident
  Using the Power of NLP (Prentice Hall Life 2008)
  ISBN 978-0273718093
• Wolff J Focus Use the Power of Targeted Thinking
  to Get More Done (Prentice Hall Business, 2
  edition 2010) ISBN-13 978-0273734611

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Appropriate websites

• www.mindtools.com/pages/article/newTED_06.htm
• Article and tool for conducting force field
  analysis
• www.mot.vuse.vanderbilt.edu/mt322/Ishikawa.htm
• Demonstrates how to construct Ishikawa or
  fishbone diagram
• www.managers-net.com/paretoanalysis.html
• Explains how to conduct Pareto analysis (cause
  and effect)