????????????????????????? Learning Organization

1
????????????...????????...???????
??????????????????????
?????????????????????
(Human Resource Development Education Committee)
2
???????????????????. .Learning Organization
(LO)

• HRD Committee

(Human Resource Development Education Committee)
3

• ???????????????? ??????????????????
• ????????????? ?????? ????????????????????
• ???????????????
• ???????????????????????????????????????????
• ???????? Quotations on Learning and Self
  Development ??????? ????????
  ???????????????????????????? ?.??????

4

• ????????????????????????????????? 10
• ???????????????????????????????
  ?????????????????????????????

5
????????
??????????????????????????????????????????????????
? ???????????????????????????????????? (Knowledge
Economy) ??????????? ????????????????????????????
????????? ??????????????????? ?????????
??????????????????????????????????? ??????????????
?????? ????????????????????????? ???????????
?????????????????????????????????? (Value
Creation) ?????????????????????????????????
(Competitive Advantage) ????????????
??
6

• ?? ???? ????????? (Asset) ????????????? (Human
  Capital) ??????????????????????????????????
  (Value Creation) ????????????

7
??
8
???????
Knowledge Skill
?????????
????????????????????
Social Role Self-image Trait Motive
???????????????????????????
?????????????????????????????
?????????????????????????????????????
David McClelland
9
?????????????????
Performance(???????????????)
Competency(???????)
70
30
10
??? ???????? ??.
11
Core Competency ??????
12
?????????????????
13
??????????????
14
????????????????????????????????
15
?????????????????????????????????????????
16
???????????????
17
(No Transcript)
18
LO
19
LO Learning Organization
?????? (Organ) or ??????? (Organization)
?????? ???????????????????????????????????????
???????????????????????????
??????? ???????????????????????????????????????
????????
?????? ?????? ?????? ???????????
20

• LO ???????

21

• Peter M. Senge

22
LO ??????????

• ????????????????? (Capacity) ????????????
  ?????????
• ????????????? (Pattern of Thinking)
  ????????????????????????????????????
• ?????????????????????????? (Collective
  Aspiration) ???????????????
• ??????????????????????????????????????????????

23
LO ??????????

• ?????????????????????????? (Trust)
• ????????????????? (Relationship) ?????
• ???????????????????????? (Acceptance) ?????????
• ???????????????????????? (Synergy)
• ??????????????????????????????????????????
• ??????????????????????????????????????????????????
  ??????????????????????????????????

24

• ??????????????????????????????????????????????????
  ???

25
LO ???????

• ??????????????????????????????????????????????????
  ????????????????????????????????????? ?????
  ?????????? ??????????????????????????????????????
  ? ??????????????????? ?????????????????????????
  ? ??????????????????????? ???????????????
  ???????? ????????????????????????????????????????
  ??????????????????????????????????????????????????
  ?????????
• Peter M. Senge The fifth Discipline

26
LO ???????

• ???????????????????????????????
  ????????????????????????????????????
  ??????????????????????????????????????????????????
  ?????? ??????????????????????????????????????????
  ??????????
• Nancy M. Dixon

The George Washington University
27
LO ???????

• ??????????????????????????????????????????????????
  ??? ? ????????? ?????????????????????????????????
  ?????????????????????
• Chris Argyris 1978

28
???? LO ???

• ??????? ????? ??????????
• ??????????????????????
• ????????????????
• ????????????????????????
• ????????????????????????????????????

29
?????????? Learning Organization
Empowerment
Benchmarking
5?.
Downsizing
Paradigm Shift
ISO
TQM
Reengineering
30
?????????????????????????????????????????????

• ???????????????? ????????????????????????????????
  ???????????????
• ?????????????????????????????????????
• ???????????????????????????????????
• ?????????????????????????
• ???????????????????????????????????????????????

31
Benchmarking

• ??????????????????????????????????????????????????
  ???????? ??????????????????????????????????????
• ????????????????
• ?????????????????????
• ???????????????????????????????????
• ?????????????????????????????????????/?????????

32
??????????????? Benchmarking

• Where are we now ?
• Where do we want to get to ?
• How do we get there ?

33
(No Transcript)
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?? 5 ???????????????????????????(Five
Disciplines for Building a Learning Organization)
35
???????? 1

• Personal Mastery
• ???????????????? (??????????????????, ???????,
  ????????????, ????????????????????????????????????
  ?)
• ?????????????????????????????????????????

36
???????? 2

• Mental Model
• ????????????????? (?????????????/??????,
  ??????????????????????????? ????????----?????????
  ????????????/?????????????? ?????????????????
  ??? ?????????? Mental Model)
• ???????? ??????????????? ?????????????????????????
  ?????? ????????? ????????????????????????????????
  ???????

37
???????? 3

• Shared Vision Building
• ??????????????????????????????????????????????????
  ??????????????????????????????????????????
  ??????????????????????????????????????????????????
  ??? ? ??
• ????????????????? (Principle) ??????????????
  (Guiding Practice) ?????????????????????????

38
Gandhi
????????????????????
39
???????? Shared Vision

• ????????????????????????????????????????????
  (Aspiration)?????????????????????????????
• ??????????????????????????????????????????????????
  ??
• ????????????????????????????????????????????
• ??????????????????????????????????????????????????
  ???? (reflection Conversation)
  ???????????????????

40
???????? 4

• Team Learning
• ?????????????????
• ????????????????????????? (Intelligence)
  ????????????? (Ability) ??????????????????????????
  ??????????????????????????????????????????????????
  ??????
• 11 ?????????????? 2

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RD (ResearchDevelopment)?????????????
42
?????????????????? Team Learning Team Building

• Team Building ?????????????????????
• Team Learning ????? Alignment (???????) ?????
• ?????????????????????????????? (Functioning as a
  whole)
• ???????????????????????????????????????? ? ?????
• ??????????????????????????????????????????????????
  ?????????????????????? (Synergistic Way)
  ??????????????????????????????????????????????????
  ?????????? (Sense of Unity) ?????????

43
????? VS ???

• ????? (group)
• 2 ?? up ?????????????????????? obj.
  ?????????????????????????? ????????????????????
  ????? ????????????/?????????????
• ??? (team)
• ???????????????? ?? Obj ????????
• ???????????????????????? ??????
  ???????????????? ????????????????????????????????
  ???? Obj

44
???????? 5

• Systems Thinking
• ???????????????
• ??????????????????????????????????????????????????
  ? ? ????????????????? ???????????????????????????
• ??????????????????????????????????? ?
  ????????????????????????????
• ???????????????????? ? ???????????????

45
System Thinking

• ?????????????
• ???????????
• ????????????????????????????????
• ????????????????????????????????

46
10 Dimension of Systems Thinking

• Critical Thinking (???????????)
• ???????????????????
• ?????????????????????
• ??????????????????
• ???????????????? (???? ?????????
  ????????/???????)
• ??????????????????
• ?????????????????

47
10 Dimension of Systems Thinking

• ??????????????????
• ???????????????

48
Critical Thinking

• ?????????? ????????????????????????????????????
  ?????????????????????????????????????
  ??????????????????????????????????????????????????
  ???????????? ????????????????????????????????????
  ??????
• ?????????? ?????????????????????????????
  ??????????????????????????????????????????????????
  ?????

49
Critical Thinking

• ???????????????????????????????????????????????
  ?????????????????????????????????????
  ?????????????????? ???? ?????????????????????????
  ????????????????????? ? ??????????
  ??????????????????????????????????????????????????
  ????? ?????????????? ??????????

50
??????????????????????????????

• ????? ??????? ????
• ???? ???? ?????? ??? ? ?????????????
  ??????????????????????????
• ?????????????????????????????????????
  ???????? ???? ??????????
• ??????????????????? ???????? ???????
  ??????????????????????
• ??????????????? ???????????????????????
• ????????????????????? ????????????????????????
  
• ????????????????????? ??????????????????????
• ????????????????????????????????????????????????
  ???????????

51
????????????????????????????

• ??????????????????????
• ???????????
• ?????????????????
• ??????????????????????????
• ?????????????????????????????
• ????????????? ????????? ?????????????????
• ??????????????????????????????????
• ???????????

• ??????????????????
• ???????????????????????????
• ?????????????????????????????

52
????????????????????????????

• ???????????????????????????
• ?????????????????
• ????????????????????
• ??????????????????????????????
• ???????????????????????

53
Learning Discipline
Systems thinking
Personal Mastery
Individual Discipline
Mental Models
Shared Vision
Team Discipline
Team Learning
Learning Organization
Organization Discipline
?? ?????????????
54
LO ???????????????????????
55
??????????? ??????????
????????????????????
???????????
x 100
??????????????????????
????????????????
x 100
??????????
???????????????????????
56
?????????????????????????????????????????
????????? ?????????????
?????????????? ???????????????????
????????
????
??????????????? ?????????????? ?????????????
???????????? ????????? ??????????
??????
?????
??
??
57
????????????????????
?????????????????????????????????
Acquire
Learn
Share
Apply
Innovate
58
?? ?????? ??? LO
59

• Organizations learn only through individuals who
  learn.
• Individual learning does not guarantee
  organizational learning.
• But without it no organizational learning occurs.

60
Learning Approach
Individual Learning
Team Learning
Org. Learning
-How to learn -Learn how to learn -How to thing
-Care Share -Pain Gain
-Intelligent Organization -Knowledge-Base Society
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Learning Models

• Learn then act
• best method ?
• Sequential A--gt B--gt C
• Act then Learn
• Lessons learned/improvement
• Act through learning
• Doing is learning
• Self-professional development

All are Assumptions
62
Learning Disabilities

• ??? ????????
• ?????????????
• ???????
• ????????????????

• ??????????????
• ??????? ???????????????
• ???????????? ??????????????

?? ????????????????????????????
63
Mission statements for LO

• We will learn faster than our competitors
• we will learn across our organization from each
  other, and from teams
• we will learn externally from our suppliers and
  our customers
• we will learn vertically from top to bottom of
  our organization
• we will ask the right questions and use action
  learning
• we will anticipate the future and create
  scenarios to learn from it
• we will practice what we have learn, and learn
  from practice

64
Mission statements for LO

• We will learn faster than our environment changes
• we will learn where no man or woman has learned
  before
• Therefore, we will survive and prosper

65
??????????????????????????????
??????
???????
?????????
???
???????????
66
7 Cs ??????????? LO

• Capability (???????????/???????)
• Commitment (???????????/?????????????????)
• Contribution (???????????/?????????/???????)
• Continuity (?????????????)
• Collaboration (??????????)
• Conscience (?????????)
• Communities of practice (???????????/???/?????)

67
????????????????????? LO

• ??????????????????
• ???????????????????????
• ??????????????????????????????????
• ????????????????? (?????) ??????????
• ??????????????????????

68
????????????????????????????? ????????

• ???????????????????????????/???????????
• ??????????????????????????
• ????????????????????????????
• ?????????? ???????????? ? ????????????
• ????????????? ??????????????????????????????????
• ????????????????????????????? ????????
• ???????????????????????????????? ?

fly...freedom !!
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-Productivity -Competitiveness
?????????????????????
70
???.?????????????

• The Best Company in Thailand
• The Most Qualified Employer
• The Most Effective HR Administration
• The Most Effective HR Functions and HRD
• The Best Crisis Survivor

71
???.?????????????

• ????????????????????????????????
• ?????????????
• ??????????????????????????? 4-5 ??
• ?????????? (Best CoP) ????????????????????????????
  ??????
• Share ?????????????????????????? (Site visit),
  Intranet

72
???.?????????????

• ??????????? ???????????????? ??????????????
• ???????????????????????????????
• ???????????????????????????????????
  (????????????????????????????????
  ??????????????????????????????????)
• ??????????????????????????????????????????????????
  ?

73
???.?????????????

• ??????????????????????????? ????????????????
  ????????????? ???????????????????????????????????
  ??????????????????????????????????????????
  ?????????????????????????? ??????????????????

74
HRD ???????????????
HRD Human Resource Development
??????????????????????
75
4 ???
76
(No Transcript)
77
(No Transcript)
78
HRD ????????

• ??????????????????????????????????????????????????
  ?????????????????????????????????????????
• ?????????????????????????????????/????????????????
  ???????????????
• ??????????????????????????????????????????????????
  ???????

79
?????? HRD

• ??????
• ??????????????????????????? ?????????????????????
  (??????? ????? ????????) ????????????????????????
  ???????????????????????????????????????
  ????????????????????????? ???????????????????????
  ??????????????????????????????????????????????????
  
• Key word
• ???? ???? ???? ??????? ?????????
• ???????????????????
• Learning Organization (LO)

80
???????/??????? HRD ?? 53
81
????????
82
??????????????

• ??????? ?????????????????????????????????????????
  ??????????????????? ?????????????????????????????
  ?????? ???.????????????
• ??.??????????????????????????????
  ??????????????????????????????????????????????????
  ????????????????? ? ???????????????
• ??????? competency ?????????????????????/?????/???
  ?????????????? ??????????????????????????????????
  ???????????????????????/???????/???????????

83
??????????????????????????

• ?????????????????????????? HRD
• HRD ???????????????????????????????????????? Gap
  Analysis ?????????????????????????????????????????
  ????? (?????????????????????)
• ???????????????????? ????????? Gap ??? HRD
• ??????????????????????????-???????????????????????
  ?? (??????????????????) ?????????????????????????
  
• ??????????????????? ????????? HRD ????????

84
????????????????????/????? competency ??????????

• ???????? 1 ???????????????????
• ???????????????????

85
??????????????????? ??./?????????????
86
??????????????????? ??./?????????????
87
??????????????????? ??./?????????????
88
?????????????? QIT

• ??????????????????????????????? ??????????? QIT

89
E-Learning ??? ??. ?????????????????????

• ??????????????????????????????? HRD ??
• 6 ?????/1 ???????????????
• (??? fight ????????????????????????????????/??????
  ????/??????????????????????)