Danny Shaw, CKO

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No budget? No excuse ..

• Danny Shaw, CKO
• Boston Childrens Hospital
• Joint Meeting of Boston KM Forum New England
  KMPro
• Bentley College, April 8, 2004

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No budget? No excuse
Good, Fast and Cheap
Provide mechanisms to facilitate and improve
customer and partner communication and process
flow.
Site content and topology.
Senior management sponsorship.
Operational sponsorship.
Selection of technology components.
Dont eat the elephant.
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New Initiatives

• On-line registry to help with management of care
  for chronic conditions and to better monitor
  outcomes.
• Physician side.
• Patient side.

On-line schedule requests.
Pre-visit intake forms.
On-line experience journal.
Searchable, collaborative database of 3D
ultrasound files to support open heart surgery.
Searchable repository of current clinical trials.