GLOBALIZATION DIAGNOSTIC

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GLOBALIZATION DIAGNOSTIC
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1. Governance Responsibility

• Independence and planning. Is my companys board
  of directors sufficiently well-diversified with
  regard to region of origin and experience in
  global issues to allow for thought that is
  independent of our regions prevailing business
  models?
• Disclosure and accountability. Does my company
  disclose financial and operating data in a manner
  that enables global investors to understand its
  business and financial performance?
• Social responsibility. Are my companys ethical
  standards communicated in a manner that is
  understood to have the same meaning by all
  managers and staff worldwide?

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2.Strategy Planning

• Value-based management. Do managers within my
  company accept or reject projects according to
  their relative potential to create value for
  shareholders, customers, or employees?
• Partnership development. Can my company develop
  mutually beneficial relationships with
  established organizations in a foreign market to
  gain access to customers, government officials,
  suppliers, and distributors?
• Global vision. Do product and service managers
  within my company see he world as a single
  economic and operating unit?

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3. Marketing Service

• Organization of products and services. Does my
  company assign responsibility for profitability
  and sales on a global basis?
• Customer service. Are my company's procedures and
  policies designed to serve local needs, measured
  against a standard of global excellence?
• Local market development. Can my company develop
  an
• understanding of a targeted market's local
  culture and practices necessary for integrating
  my company's messages and building a global brand
  and getting close to the customer?

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4. Operations Technology

• Cost efficiency. Can my company source materials
  strategically from the most cost-efficient
  supplier, regardless of its location?
• Operational effectiveness. Can my company
  standardize core processes around the world
  while allowing sufficient flexibility at the
  assembly level for tailoring products to local
  markets?
• Technology integration. Can my operations
  optimize global production and distribution
  capabilities by using a sophisticated
  decision-aid tool to incorporate the most recent
  information about all costs in the supply chain?

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5. Research Development

• Innovatory process. Does my company foster
  innovation by enabling knowledge-sharing across
  the RD function? Does it provide researchers
  with information about global markets and
  consumer preferences?
• RD partnerships. Can my company form alliances
  with strategic research partners to promote new
  markets and opportunities for its products and
  services?
• Innovative capacity. Can my company's RD
  structure leverage talent and knowledge anywhere
  in the world? Does my company operate only out of
  centralized RD centers?

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6. Organization Human Resources Management

• Leadership development. Does my company provide
  the opportunities and tools necessary to develop
  future leaders wherever my company operates? Can
  my company identify talent globally?
• Human resources processes. Do the human resources
  processes in my company move people to
  geographical areas where they can both
  disseminate knowledge and absorb it?
• Culture. Does my company's culture encourage and
  support managers in their endeavors to gain
  global experience by managing products, services,
  operations, and people in a foreign market?