Mobility for All explorations into

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Mobility for All explorations into
understanding the way things are
Jim Sullivan CLever Retreat6/14/01
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Agenda

• vision
• design approach
• initial explorations
• strategic partnerships
• success model?

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Mobility for AllVision

• NOT a high tech system
• designed exclusively for the disabled
• an inclusive system that
• lowers accessibility barriers
• has universal acceptance/appeal
• provides gateways to independence and richer
  social interaction for those without
  transportation
• transcends physical mobility and encompasses
  communication, planning, and socialization, and
  learning

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Agenda

• vision
• design approach
• initial explorations
• strategic partnerships
• success model?

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Design Approach

• Understand how things are
• identify supported users
• analyze current systems, assistive approaches and
  environments
• Envision the future how things could/should be
• task/activity analysis ? scenario development
• professional collaboration (Communications Arts,
• City of Boulder, caregiver communities
  etc.)
• develop conceptual frameworks assistive
  prototypes
• demonstrate, integrate, evaluate, and improve
  systems
• identify new assistive frameworks and
  technologies
• iterate!

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Agenda

• vision
• design approach
• initial explorations
• strategic partnerships
• success model?

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understanding the way things are

• environment locations, landmarks
• navigation information representation, cognitive
  challenges
• human factors comfort, shelter, view, labels,
  accessibility
• safety getting to and from the station, exposure
  to traffic, getting help

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environments
Skip - south Broadway
Table Mesa - Park and Ride
residential routes - Gillespie
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navigation
What bus must I take to get to Pearl Street?
Table Mesa Park and Ride
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navigation (map)
Where am I? Must I use this map?
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navigation (map)
or should I use this map?
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navigation
These maps are hard to understand can I just
use this schedule?
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navigation (schedule)

• But I want to go Pearl Street ..
• What bus should I take?
• When will I arrive?
• Why is it organized like this?

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human factors
protection from traffic and elements?
comfortable seating?
clearly labeled navigational aids and landmarks?
visibility of approaching buses?
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safety
panic buttons (Park Ride only)

• Do people living here use this stop?
• Are there problems recognizing it from other
  residential bus stops?

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Some category contrasts

• Park and Ride vs. passenger-only stops
• landmarks and labels
• shelters
• emergency support
• lighting
• Residential vs. main street stops
• traffic safety
• landmarks and labels
• shelter and seating
• support for special populations (ex Mary Sandoe
  House)
• Single route vs. multi-route stops
• navigational challenges

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A closer look ...

• Park and Ride vs. passenger-only stops
• landmarks and labels
• shelters
• emergency support
• lighting
• Residential vs. main street stops
• traffic safety
• landmarks and labels
• shelter and seating
• support for special populations (ex Mary Sandoe
  House)
• Single route vs. multi-route stops
• navigational challenges

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Single route vs. multi-route bus stops
single route stops
multi-route stops
Source http//www.rtd-denver.com/SystemMaps/bould
er.htm
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Navigational challenges Single route vs.
multi-route stops

• Single route bus stop tasks
• 1. get on the bus headed in the correct direction
• 2. get off the bus at correct destination
• Multi-route stops
• service more than one bus route.
• some routes require changing buses!
• increased task complexity
• 1a. identify the correct bus (i.e. route and
  direction)
• ? must comprehend maps AND schedules
• 1b. get on the correct bus
• 2a. get off bus
• 2b. repeat 1a through 2a until at destination

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What if
Source http//www.rtd-denver.com/SystemMaps/bould
er.htm
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Additional challengesthe routing problem

• Main tasks
• 1. identify the best route
• 2. get on correct bus
• 3. get off the bus at the correct destination
• What is the best route?
• for most people minimize Ttotal travel time (?)
• in unsafe (high traffic/crime) areas minimize
  Twait (?)
• for those with attention deficits
• minimize transfers stops (?)

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Additional challengesthe routing problem
rich opportunities to study in scenarios,
prototypes and user studies

• Main tasks
• 1. identify the best route
• 2. get on correct bus
• 3. get off the bus at the correct destination
• Determining the best route
• for most people minimize Ttotal travel time (?)
• in unsafe (high traffic/crime) areas minimize
  Twait (?)
• for those with attention deficits
• minimize transfers stops (?)

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Additional challenges the routing problem

• Main tasks
• 1. identify the best route
• 2. get on correct bus
• 3. get off the bus at the correct destination
• Determining the best route
• for most people minimize Ttotal travel time (?)
• in unsafe (high traffic/crime) areas minimize
  Twait (?)
• for those with attention deficits
• minimize transfers stops (?)

many dual use applications for foreign
travelers, etc.
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integration opportunities

• navigation?
• trip planning?
• location/environmental issues?
• communications?
• safety?
• human factors and comfort?

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Whats next?

• Understand how things are
• Analyze other systems, assistive approaches and
  environments
• Envision the future how things could/should be
• task/activity analysis ? scenario development
• professional collaboration (Communication Arts,
• City of Boulder, caregiver communities
  etc.)
• develop conceptual frameworks assistive
  prototypes
• demonstrate, integrate, evaluate, and improve
  systems
• identify new assistive frameworks and
  technologies
• iterate!

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Collaboration MeetingCity of Boulder
andCognitive Levers (CLever) Research Team
June 19, 2001
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Agenda

• vision
• design approach
• initial explorations
• strategic partnerships
• tentative project schedule
• success model?

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What about this bus stop?