Critical Reach User Training

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Critical ReachUser Training

• October 2005

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Background Information

• Provided by nonprofit Critical Reach
• 1,500 CR systems in 32 states
• 250,000 alerts distributed monthly
• Provides help on any type of casenot just for
  Missing Kids, Missing Persons

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Critical Reach Provides Real-Time Distribution of
Photo Alerts

• Internal Distribution to Officers, Stations

• Transmit Alerts to Other Jurisdictions to
  Critical Reach Systems, Email, or Fax

• Transmit Alerts to CommunitySchools, Banks,
  Hospitals, Media, Transportation Centers, etc.

Lets Review A Few Real-World Critical Reach
Alert Samples
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• Enter Any Headline

• Templates for 0, 1, 2, 3, or 6 images

• Enter Case Information

• Standard Footercan be customized if desired

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• Put the power of images to work on any type of
  case

• 1-Image Portrait with Personal Data fields
  template

• Only fields with data entered are displayed

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• 1-Image Landscape Template is ideal for autos,
  property.

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6-Image Template ideal for photo lineups, stolen
property, and gang identification work.
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• Use artist sketches, video frame capture, booking
  photos, digital cameras, or printed photos

• Distribute alerts to other officers, other
  jurisdictions, or the public.

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• Enhance Officer Safety

• Close more cases more quickly

• Build a more effective partnership with the
  community

Lets Create and Transmit an Alert
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• This is the Critical Reach Main Menu, the first
  screen after starting the application.

• Unique system ID and on-site contact show on Main
  Menu

• Easy to useno hidden commands, single left mouse
  click to perform action.

• Inboxblinks yellow and beeps when alert is
  RECEIVED for real-time notification

• System Statusgreen means good connectivity with
  program servers

Click Create New Bulletin to build an alert
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• Follow the prompts to start building an alert.
• Click to select the number of images in the
  alert0, 1, 2, 3, or 6.

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Point at the template of choice and click to
select.
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• All options presented at bottom of screen

• Just fill in the template provided by the software

• Case and Author ID are MANDATORY Fieldssome
  data must be entered

• Tab from one field to the nextskip fields with
  no data to be entered

Point at Image Area and click to insert an image
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• Select source for image. Images can be scanned or
  imported from any drive the computer can
  seeCD-ROM, floppy, hard drive, network drive, or
  digital camera.

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• Clear instructions on cropping are displayed.

Helpful HintFor best results, make the shape of
the selected area the same as the shape of the
image area on the template

• CR presents your image to crop and/or rotate.

• To crop the image, hold down left mouse and drag
  box to select just the portion of the picture to
  be placed on the alert.

• CR will automatically size your image for the
  template.

• Click Rotate to turn the image 90 degrees.

Click OK to place the selected image area on the
template.
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• Note slide bar on right side to enable you to
  view the full alert.

• Click View to see alert in finished form,
  proofread before print or transmit.

• Alert can be printed on any printer seen by the
  computer.

Click Transmit to go to Recipient Selection screen
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• Three ways to select recipientsshown here is
  Attribute Based Recipients

• User defines geography

• User defines org types

• Shared address book supplies all recipients
  defined by those geo/org attributesCR Systems,
  email, fax

• User can remove any recipient by un-checking box
  on left.

• User creates a list of recipients, shown at
  bottom of screen. User can select multiple
  geo/org sets and continue to add recipients to
  the list.

Lets Move On to Private Groups of Recipients
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• User enters Group ID and Password

• Private Groups are created on the Address Book
  site accessed on the Internet

• Private Groups are confidentialonly those with
  the Group ID and Password can transmit alerts to
  these recipients.

• Ideal for internal distribution of alerts to
  officers, task force work, or for a recipient
  group not easily defined by geo/org attributes.

Lets Move On to Single Recipients
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• Click the radial button to select Critical Reach
  System, Email Address, or Fax recipient

• Enter the recipient address information

• Click Add Selected Recipients to add to list

• Recipients added as Single Recipients are not
  saved in the address book.

Click Transmit to send alert to all selected
recipients.
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• Add a custom message to all Email recipients
  (optional). The message is typed in white box and
  is displayed below in the form the recipient will
  see it.

Click OK when done.
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• Alerts sent to other Critical Reach Systems and
  Email addresses are at no cost.

• Alerts sent to faxes cost .07/page. This is
  billed monthly by Easy Link directly to the
  department.

Click OK to transmit the alert. Alerts are
received within minutes by all recipients.
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At the Main Menu, click Inbox to view alerts
received by your Critical Reach system from other
systems. OR Click Retrieve Old Bulletins to view
alerts created earlier on your system or received
earlier from other CR Systems.
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• Sort the table by clicking on the column headings

• Select the alert desired and click Retrieve to
  view it.

• Note the Display choice in lower left corner.

For more information about how to take advantage
of the Critical Reach address book, please review
the Guide to the Address Book document available
on your Critical Reach desktop. If you have
Questions, please contact us at 800/724-8725