Enterprise Solution Architecture

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• Unification Simplification Through
• Cooperation
• Innovation
• Opportunity

How IT Contributes to Business by leveraging
Solution ArchitectureAssociation of Enterprise
ArchitecturesExcellence, Trust, Collaboration
and Commitment CTOC Daud Santosa Chief
Technology OfficerDepartment of the
InteriorWashington DC, April 12, 2006
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Agenda

• Background and Business Strategy
• Common Challenges
• DOI Business Strategy
• IT contributes to Business Strategy
• DOI Enterprise Initiatives
• Example of developing Solution Architecture to
  solve Business Problem.
• CTO Council and Service Oriented Integration
  Center of Excellence vision
• Questions and Answers

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• Background and Business Strategy

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Quote for today Using Time

• Discover your uniqueness then discipline
  yourself to develop it. Jim Sundberg
• Behind an able man there are always other able
  men. Chinese Proverb
• It is not enough to be busy. The question is
  What are we busy about? Henry David Thoreau
• Watch your thoughts they become your words.
  Watch your words they become your actions. Watch
  your actions they become your habits. Watch your
  habits they become your character. Watch your
  character for it will become your destiny.
  Frank Outlaw

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What are the Characteristics of theOn-Demand
Government?
Government Challenges
Characteristics of an On Demand Enterprise
Description
Changing Expectation of Citizens, Threat, Partner
(Other Federal Government), Catastrophe
Able to sense and response in real time to the
changing needs of citizens, partners, employees,
and other governments
Responsive
Responsive in real-time
Collaboration across geographies (globally,
governments and partners, managing skills
shortages)
Concentrating on core competencies and using
strategic bureaus partners to manage needs
outside of these competencies
Focused
Focus on whats core and differentiating
Employing variable cost structure to operate at
high levels of productivity
Sustained budget resource pressures
Variable
Using variable cost structures
Able to handle changes in political, economic,
and physical environment and manage consistent
availability, security and privacy around the
world, around the clock
Balancing demands of Security, Safety and Privacy
Resilient
Resilient around the world, around the clock
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What are the common challenges (1)?

• What problems are we trying to solve for both
  Business and IT perspective?
• What business values are we proposing to both IT
  and Business executives?
• How do we start building the future
  infrastructure to support the current and future
  on-Demand Government mission?

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What are the common challenges (2)?

• How do we scope the Business Requirements to
  leverage new technologies within the proper
  budget and resources?
• How do we start leveraging the concept of reuse
  to reduce the risk for complex projects?
• How do we overcome the culture barrier and
  educate the IT staff to adopt the new way of
  implementing IT in the future?

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DOI Business Strategy

• Extend the breadth and depth of relationship
  among DOI communities
• To promote information sharing and collaboration
  among DOI Communities, Business partners, other
  Federal Governments, State and Local

• Reduce delivery channel costs and minimize
  transaction barriers.
• To move customers and transaction away from high
  manual to electronic channels such as Web, PDA, e
  tc.

• Consistency of DOI branding including our
  business partners and bureaus
• To emphasize the easy access to information or
  subscription

• Create customer satisfaction and protect privacy
• To create happier customers -- usually done in
  the area of Customer Support and Services
• To protect the privacy of our Customers, and Data.

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External Customer Service
Manage DOI Resources
Law Enforcement Protection
Public Information Management
FEA BRM Mode of Delivery Direct Service to
Citizens
FEA BRM Service to Citizens Law Enforcement
FEA BRM Mode of Delivery Knowledge Creation and
Mgmt
FEA BRM Mgmt of Resources
FEA BRM Support Services
Planning Resource Allocation
Policy Regulation Development
Legislative Relations
Control Oversight
Systems
Cost
Criticality
Hot Components
Computer Aided Dispatched
Jail/Detention Management
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• IT contributes to Business Strategy

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Enterprise DOI Initiatives
Enterprise Business Application Projects
Enterprise Infrastructure Projects

• Enterprise Service Network
• Law Enforcement Network
• Active Directory Messaging (External, Trust and
  non Trust) Services
• PKI (Cybertrust) Services
• Identity Management Services
• Reduce Sign On (External, Internal) Services
• Enterprise DOI Portal (OST Portal, HR Portal, OS
  Portal, USGS Portal, OCIO Portal, IMARS Portal)

• Financial Business Management System (DOI)
• OCS Connect (MMS)
• Incident Management And Reporting System
  (DOI/NPS)
• Geospatial One Stop (DOI/USGS)
• HSPD-12

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IT Self-Expression or Science? Unify
Simplify!Example from DOI TRM (Subset) - Current
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Gartner Research

• They found that simply developing an EA doesnt
  generate benefits. CIOs need to apply EA in four
  aspects of their work to realize business value
• aligning IT with the business strategy,
• communicating ITs vision and value,
• guiding IT investment and design decisions, and
• changing business and IS behaviors.
• Mark McDonald
• Group Vice Presidend Head of Research

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Enterprise Architecture and Solution Architecture
linkage
The Solution Architecture is the end-to-end
architecture for a given project or IT
initiatives. It includes the functional,
non-functional and Operational aspect of the
architecture.
Source IBM
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The IEA identifies six primary constituent
architectures
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What are the Solution Architecture consists of

• Solution Objectives and Scope
• High Level Business Requirement
• Solution Overview Diagram
• Use Case Model (Diagram and Text)
• Non-functional Requirements
• Component Model
• Deployment / Operational Model
• Architectural Decisions

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Solutions Architecture Example Using the
Patterns for e-business, we identify the
appropriate architecture patterns required for
the solution.
Allow users to (indirectly) communicate
with each other (e.g. an email notifying
Provide users direct access to
someone of change in application status)
Automated DOI business services
n
Self-Service
o
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o
a
i
t
r
a
g
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g
Collaboration
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I

Provide seamless
n
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I
access to services
Integrate

o
provided by
s
multiple
i
multiple
t
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Information Aggregation
DOI legacy
a
application
e
applications
c
c
i
l
c
p
A
p
A
Extended Enterprise
Integration with Bureaus,
Aggregate information from
Other Business Partners
multiple individual applications
processes
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Patterns for e-business in the Development Life
Cycle
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FBMS High Level Business Services
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Solution Overview Diagram Identify Application
Pattern and Service Reference Model
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IMARS High Level of Business Services
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Solution Overview Diagram Identify Service
Reference Model
Digital Asset ServicesDocument Management,
Record Management
Process Automation ServicesTracking
Workflow, Routing Scheduling
Incident LE Services
Self Service
Extended Enterprise
NIBRS
Case Management Services
Emergency Management Services
Application Decomposition Tier
Access Integration Role Based Personalization
Security Services
Central Violation Bureau (CVB)
Back Office Services Integration
IMARS Users
Inquire Update Services
I N T R A N E T
I N T E R N E T
Consolidated Imars View
Enterprise Integration Hub
Authentication Authorization Services
Watch Office (DHS)
Other Users
Field Interview Services
Record Management Services
Customer ServicesCustomer Initiated
AssistanceSelf Service
Other Agencies
Track Evident and Property Services
Back Office ServicesIntegration
Customer ServicesCustomer Initiated
AssistanceSelf Service
Information Aggregation
CRM Services
Messaging Collaboration
Collaboration
Crime Pattern Predictive Analysis Services
GIS Services
Administration Services
Support ServicesSecurity Management,
Collaboration, Search, System Management
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Run Time Application Decomposition Pattern
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DOI Target of Self Service Enterprise Logical
Solution Architecture for Small to Enterprise
Application
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Choose the best technology from TRM (example) to
support the Enterprise Solution (Product Mapping)
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Business Value Proposition

• To identify the complexities and risks during the
  early stage of the planning
• To provide the Solution framework in the RFP in
  order to provide guidance of how the vendors
  should provide response with the right
  information in the proposal.
• To identify the operational aspects of the
  solutions including Data Center, Infrastructures
  (Network, Security, Hard wares and soft wares,
  etc), Helpdesk, etc.
• To identify the pro and con of outsourcing vs.
  in-house.
• To identify the skill sets that required to
  implement the systems including resources,
  training, and so forth
• To estimate the cost of the overall projects,
  Integrated project plan and choose the right
  Solution and its vendors.

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• CTO Council and Service Oriented Integration
  Center of Excellence Vision

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Overview of the Vision of Service Orientation
Integration (SOI) Center of Excellence
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The DOI SOI CoE focus in four major areas

• Thought Leadership and Knowledge
• Adopt patterns framework
• Define and maintain DOI
• Enterprise Solution Architecture Framework
• Survey external sources such as
• Gartner Research or others, Redbooks, White
  Paper, and Best Practices
• Develop DOI Reference Architecture
• Adopt Emerging Technology/RD

• Delivery Excellence
• Leverage senior skills
• Assist troubled projects
• Conduct Solution and design
• reviews
• Provide method expertise
• Business value Analysis

• Community Building and Communications
• Facilitate teaming
• Build and maintain a website for
• sharing and communication
• Establish a direct channel for
• technology transfer from CoE to OCIO
• Establish Collaboration to Bureaus and Business
  Partner to promote asset Reuse

• Delivery Capability
• Develop manage skill sets
• and roadmaps
• Provide proactive mentoring
• Assist CoE in implementing proof of concept with
  the new technologies

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My Information

• Daud Santosa
• Chief Technology Officer
• Department of the Interior
• Office 202-208-5064
• Cell 202-320-6791
• daud_santosa_at_ios.doi.gov